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Virtual assistant

£10-15 GBP / hour

Fechado
Publicado há 8 meses

£10-15 GBP / hour

I am looking for a virtual assistant to provide daily customer support tasks alongside social media admin. I run an E-commerce store and the admin of things is always what slows me down so… The ideal candidate should have experience in handling customer inquiries and resolving issues in a timely manner, good English skills for writing Image descriptions and a kind and caring manner Tasks: - Responding to customer inquiries via email & chat - Assisting customers with product or service-related questions - Troubleshooting and resolving customer complaints - Providing information and guidance to customers regarding company policies and procedures - writing image descriptions for all my social media posts - responding to social media comments and direct messages Availability: - Tasks can be completed at any time, as there are no specific hours required for assistance. Skills and Experience: - Excellent communication skills, only written necessary - Strong problem-solving and conflict resolution abilities - Ability to multitask and prioritize tasks effectively - Previous experience in customer support/virtual assistant role is preferred
ID do Projeto: 37166623

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101 propostas
Projeto remoto
Ativo há 7 meses

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101 freelancers estão ofertando em média £12 GBP/hora for esse trabalho
Avatar do Usuário
Hi, I have experience administration, customer services, email handling, research, analytics, social media manager and virtual assistant. I can fulfill all your given requirements and ready to deliver you quality work. I am full time freelancer and ready to start asap. Can we discus further details on chat ? Thank you, Fida.
£10 GBP em 40 dias
4,8 (14 avaliações)
5,0
5,0
Avatar do Usuário
I understand exactly what it takes to run an E-commerce store and provide customer support tasks alongside social media administration. With experience in handling customer inquiries and resolving issues in a timely manner, good English skills for writing image descriptions and a kind and caring manner, I am the ideal person for this job. I am available to complete tasks at any time without specific hours required for assistance so you can count on me when needed. Additionally, I guarantee 100% satisfaction with my services along with payment upon completion of projects. I believe my extensive background in graphic design, animation, web development, virtual management and digital marketing make me the perfect fit for this project. With commitment to excellence in all areas of service, unlimited revisions, a 100% money-back guarantee and 24/7 support available from me as part of the deal, you can rest assured that you are getting the best deal possible when hiring me.
£13 GBP em 40 dias
5,0 (11 avaliações)
4,8
4,8
Avatar do Usuário
Hi there, My name is Maja and I am an experienced virtual assistant offering efficient and reliable support. With strong organizational skills and attention to detail, I excel in administrative tasks, project management, bookkeeping, social media management and customer service. I have the perfect skillset to help you with your project. I understand that you are looking for a virtual assistant to provide daily customer support tasks alongside social media admin. I am available 24/7 for assistance and can complete tasks at any time without specific hours required for assistance. I would be delighted to help you with your project. Please don't hesitate to contact me if you want more information or if you want me to confirm any part of the pitch.
£13 GBP em 40 dias
5,0 (3 avaliações)
3,9
3,9
Avatar do Usuário
Hello, I'm interested to apply as a virtual assistant, I have the skills necessary to provide daily customer support as well as social media admin support. My over 15 years of experience in customer support and service delivery role has given me the knowledge and skills to handle customer inquiries and resolve issues in a timely manner. Also, I worked with global customers previously and have strong command in English language. If you feel that I would be the best fit for this project please don't hesitate to reach out with any further questions or queries you may have. Thank you and all the best.
£10 GBP em 40 dias
4,6 (1 avaliação)
3,8
3,8
Avatar do Usuário
Hi There, I have gone through your job post. I come to know that you are looking for a Virtual Assistant. I am a professional freelancer with a suite of skills and years of experience, and hence I believe myself to be a reliable person for your job. My expertise includes, SMM, Data Entry and Research, Administrative tasks, Email Management, Support operations, Project Management, Handling queries, recruitment etc. I am excited to learn more about the team and how everything works and can start immediately. Let me know your preferred time to discuss this. Talk to you soon. Kind Regards
£10 GBP em 40 dias
5,0 (4 avaliações)
3,5
3,5
Avatar do Usuário
Hi, I can handle this project as I have more than 10 years of experience as a VA/EA/Administrative Assistant. I consider myself an efficient multi-time zone savvy since I have successfully supported decision-makers in the USA, CA, UK, Germany and Australia while also managing the ever-changing international schedule. I have also worked with property companied n US and Dubai. I am Skilled in using the following: Office equipment, communication tools Project management tools CRM tools/ google workspace/ time tracking tools Scheduling tools and social media pages File sharing tools and document signing Travel management tools and real estate software. I have a proven track record of providing administration support to decision-makers in various office settings. I have worked for a startup and small and large companies in the insurance, real estate, IT, market research and medical industry. I am available to resume immediately. Kindly send me a message. Best regards, Uzo.
£10 GBP em 40 dias
5,0 (2 avaliações)
2,8
2,8
Avatar do Usuário
Hello there, I appreciate your interest in finding a reliable Virtual assistant to assist with both customer support and social media admin tasks. As an experienced chat support customer associate and assist, I am confident to be best fit for this position due to my keen interest in helping people and my calmness in providing solutions even under pressure. My previous roles made me understand the significance of customer satisfaction to any business and also helped me upscaled my skills in woorking as a team, listening to My customers, building relationships, practicing honesty, showing empathy, knowing My product, and making every second count. I also understand the importance of accuracy and presentation in product listings, and I'll ensure each listing is enticing and appealing to potential buyers. You can count on me to complete the task professionally My bid reflects my commitment to your project's success. I look forward to working with you and helping your business thrive by achieving productivity, efficiency and also increase in customer satisfaction and retention rate. Kindly send a direct message for more detailed discussions. Best regards, Zainab.
£10 GBP em 40 dias
4,9 (4 avaliações)
2,6
2,6
Avatar do Usuário
Hello, Since you must have received several applications by now let me get straight to the point as to why I believe that I am the ideal candidate to be your virtual assistant, I have over 8 years of experience in Customer Service assisting customers from different parts of the globe. . I am fluent in English, extroverted and I am a quick learner and have much confidence in being able to multitask and work under pressure in order to accomplish anything. I have always worked for European and American based companies so working European time is fine with me. I was the Head of customer service and Marketing research at GE Transportation (General Electric) in Jacksonville Florida for three years until I decided to become a full-time freelancer and digital Nomad. I started using Upwork back in 2016 and one of my clients from Upwork awarded me a full-time customer service position (Customer Service, website chat and handling social media enquiries) for 4+ years. I am experienced on the following customer service platforms and applications. • Freshdesk • Zendesk • ServiceNow • Pidgin Chat Portal • Shopify • Salesforce Since there is a character limit to submitting proposals, it would be great if we could get on a call and discuss further. I am currently not handling any other project and If I am to be selected, I am ready to start work immediately and will solely focus only on this job. Looking forward to your reply. Regards, Arjuna
£10 GBP em 50 dias
5,0 (1 avaliação)
1,5
1,5
Avatar do Usuário
Dear Hiring Manager, I'm excited to apply for the virtual assistant position, a perfect match for my skills and experience. My background in managing Chef Hilda Baci's verified Instagram page, a Guinness World Record Holder, showcases my social media prowess. Furthermore, my professional training as a Customer Support Specialist and Acquisition Representative equips me to handle customer inquiries, providing efficient solutions with a caring demeanor. I've excelled at managing customer interactions, ensuring their satisfaction. With two years of Shopify store management, I'm skilled in using client scripts and meticulous product uploads, focusing on specifications. My strong written communication, problem-solving, and multitasking abilities make me well-suited for this role. My unique blend of skills and experiences positions me as the ideal candidate, eager to contribute to your e-commerce store's success. Thank you for considering my application. Warm regards, Stephen Michael
£11 GBP em 40 dias
5,0 (4 avaliações)
1,5
1,5
Avatar do Usuário
Hey! I am a certified Data Analyst with a Master's degree in the field and over 5 years of professional experience. My core areas of expertise cover the full scope of Data analysis, including data collection, cleaning, analysis, visualization, and reporting. My capabilities extend to Virtual Assistant, Social Media Management, Customer Support and Customer Service. I understand the importance of data and making it meaningful for any businesses. My objective is to help you get the most out of your data. I will provide you with top-notch performance at a reasonable cost. Also, I will finish your project on schedule. If you'd like to discuss the project in detail, please don't hesitate to get in touch with me. Regards, Lincoln
£10 GBP em 12 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello client, my name is Muhammad Yaseen and I am part of the team at TYM Solutions. I understand that you are looking for a virtual assistant to provide daily customer support tasks alongside social media administration. We have been working in the field of digital marketing, logo designs and other services for many years which makes us an ideal choice for this project. We have an experienced team of professionals with strong communication skills, problem solving abilities and ability to multitask and prioritize tasks effectively. We also have previous experience in customer support/virtual assistant role which makes us ideally suited for this project. Our dedicated team is available to assist you at any time so there are no specific hours required for assistance. Plus, we offer high resolution guaranteed 24/7 quick response revisions until you are satisfied. We believe in providing friendly communication and offer free minor changes anytime so you can be sure that you are 100% satisfied with our services. If you'd like more information about our services or would like to discuss further please don't hesitate to reach out!
£10 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello there! My name is Abdessamad and I am a qualified, talented, cooperative, and self-motivated Graphic Designer with over 8 years of experience in Advertising & Direct Marketing. I understand that you are looking for a virtual assistant to provide daily customer support tasks alongside social media admin. I believe I am the perfect fit for this project due to my extensive experience in customer support/virtual assistant roles and past experience in e-commerce. My skillset includes excellent communication skills, strong problem-solving abilities, ability to multitask and prioritize tasks effectively as well as previous experience in customer support/virtual assistant roles. I would be more than happy to assist you with your project. Please feel free to reach out if there is any other information or clarification you would like me to provide regarding this job opportunity.
£13 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello. I have been in the web software and media industry for 9 years. I have an official business in Türkiye for 4 years. We would like to assist you in the best way possible with our expert staff. We look forward to working with you.
£10 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello, I am placing my bid for the Virtual Assistant position with a focus on daily customer support and social media admin tasks. I have the necessary skills and experience to excel in this role, as outlined below: Skills and Experience: Excellent written communication skills Strong problem-solving and conflict resolution abilities Effective multitasking and task prioritization Previous experience in customer support and virtual assistant roles I am confident in my ability to respond to customer inquiries promptly, assist with product-related questions, resolve customer complaints, and provide guidance on company policies. Additionally, I have experience in writing image descriptions for social media posts and responding to comments and direct messages. I am available to complete tasks at any time, offering flexibility to meet your needs. With my dedication to providing exceptional customer support and managing social media effectively, I believe I can significantly contribute to streamlining the administrative tasks for your E-commerce store.
£13 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I have Recently Provided Service to a Client as Operations Manager. I would love to work for you. Feel Free to Discuss
£10 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello my name is Jackeline and I have more than 5 years of experience in the customer support field. I speak 3 languages fluently (Spanish, Portuguese and English). I am responsible and I know I will be the perfect fit for this job. Thank you for the opportunity.
£13 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello there, As I saw your project I believe that I am the perfect person for this job. I have done MBA in marketing which will be a great help in completing your project. Moreover, I am highly motivated and reliable person who always delivers quality work on time.
£13 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Dear Hiring Manager, I am excited to submit my application for the Virtual Assistant position that you have advertised. As a Virtual Assistant, I have the skills and experience necessary to excel in this role and provide valuable support to your team. With my advanced natural language processing capabilities, I am able to understand and respond to a wide range of requests and inquiries. I am also able to perform a variety of tasks, including scheduling appointments, managing email communications, and conducting research. In addition to my technical skills, I also possess excellent communication and organizational abilities. I am able to work independently, manage my time effectively, and prioritize tasks to ensure that all deadlines are met. As a virtual assistant, I understand the importance of confidentiality and professionalism. I am committed to maintaining the highest standards of integrity and ensuring that all interactions with clients are handled with the utmost care and respect. I am eager to leverage my skills and experience to support your team and contribute to your organization's success. Thank you for considering my application. I look forward to discussing my qualifications further. Sincerely, Mechell Dobra
£13 GBP em 40 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I've worked in client relations, PR, guest relations for a major theme park, and real estate closer relations. Here's an extremely non-exhaustive list of my past exploits that would help qualify me for this gig. * Over 1,000 articles published on mobile news websites * Done virtual chat support through Ibbu * Created customer-facing deliverables for a wide variety of businesses * Served as a tutor and family liason for a private school * Ran the books for the abstracting side of a real estate title company * Current day job is as an operations supervisor at a major theme park; responsibilities include labor management, guest service, public speaking, email communication with guests and uppers, up to and including CEO, just to name a few things
£14 GBP em 30 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I am applying for the Virtual Assistant position. With experience in customer support and social media, I can efficiently handle inquiries, resolve issues, and manage social media tasks. I excel in written communication, ensuring clear image descriptions. I offer flexibility in task completion and have a kind demeanor. I look forward to contributing to your E-commerce success.
£10 GBP em 80 dias
0,0 (0 avaliações)
0,0
0,0

Sobre o cliente

Bandeira do(a) UNITED KINGDOM
Stockport, United Kingdom
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Membro desde set. 8, 2023

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