Wanted chat support outsourcing job trabalhos

I'm in need of a professional website for my software company. The main goal of the website is to showcase the services and products we offer. I am looking for a devel...An easy-to-use and reliable contact form for potential clients interested in our offerings. - Client Testimonials: A section where client feedback and testimonials can be featured. Ideal Skills: - Website development expertise, particularly in creating professional business websites. - Experience in suggesting and setting up cost-effective hosting solutions. - Familiarity with platforms that support the key features, for example, WordPress, Squarespace or Wix. - Understanding of the importance of showcasing services and products effectively on a business website. - Excellent communication skills for effective...

...code to this link - For the second sign, please use the text below (SIGN 2) --------------- SIGN 1: Help Us Paint a Greener Future! Get your face painted for just 1 EUR, and support a great cause! For every face painting, 1 EUR will be donated to Let's Make Cyprus Green, an environmental NGO dedicated to creating a cleaner and greener Cyprus for all. Let's add a splash of color to your day while making a positive impact on our planet. Join us in painting a brighter future, one face at a time! Thank you for your support! --------------------- SIGN 2: Smile for the Camera! Please be aware that this event is being photographed! We'll be capturing all the fun moments and memories throughout the day to share on our social media channels (@letsmakecyp...

We are seeking an experienced developer to implement Greek character support in thermal printer receipts within our existing food delivery application. The application is developed using Ionic 5 and integrates with a Bluetooth thermal printer that now supports Greek uppercase characters. Objectives: Modify Existing Script: The current system includes a script that transliterates Greek characters into English due to the previous printer's limitations in supporting Greek characters. This script needs to be modified or replaced to enable the printing of Greek uppercase characters directly. Receipt Layout Change: Update and optimize the receipt layout to accommodate Greek characters and improve overall aesthetics and functionality. Technical Requirements: Proficient in Ioni...

I'm seeki...directly through the app. • Responsive Web Application: A responsive web application is required that offers the same features and functionality as the mobile app. • Streaming Access to Public: All streamed events should be accessible to everyone with viewing access unrestricted. • View Only Model: The application and website should strictly support viewing only. A chat or interaction feature during live events is not desired. Ideal candidates for this job are ones with experience in live streaming applications, payment gateway integration, and cross-platform app development. Proven track record in responsive web development is equally important. I'm looking forward to proposals that can also include ways to ensure high-quality ...

Por favor, Cadastre-se ou Faça Login para ver os detalhes.

...effective meta tags, descriptions, headings, and content based on targeted keywords. Ensure URL structures are optimized for search engines. Optimize site images through alt tags, file names, and image sizing. **Content Enhancement**: Review and enhance existing content to better align with SEO goals and keyword integration. Suggest additional content topics that can attract more traffic and support SEO objectives. **Technical SEO Audit**: Perform a full technical SEO audit to identify and fix issues such as broken links, slow page load times, and crawl errors. Ensure the website is mobile-friendly and accessible across all devices.5.**Backlink Strategy**: Develop and execute a backlink strategy to enhance domain authority through high-quality links from reputable and re...

I am seeking a skilled mobile app developer for creating a marketplace application through which users can buy and sell digital products. Key Features: - The application should cater to both Android and iOS platforms. - User registration and login facilities must be integrated for maintaining user profiles, tracking purchases, and enabling secure transactions. - Support for selling digital products specifically photos and videos. They should be appropriately categorized for easy browsing. Payment Integration: - The ability to handle transactions via credit card and PayPal is mandatory. Ideal Skills and Experience: - Previous experience in developing e-commerce mobile apps is required. - Proficiency in both iOS and Android apps development. - Expertise in integrating payment ...

...including: Date of service Employee who performed the service Services rendered Mileage at the time of service Reporting: Generate reports to track the number of cars serviced. Future Considerations (Not required for initial development): QR Code Support: Implement QR code scanning as an alternative to RFID. SMS Reminders: Develop a system to send automated service reminders to customers. Targeted Development Approach: To ensure cost-effectiveness, the initial development will focus on the core functionalities listed above. Additional features like QR code support and SMS reminders can be incorporated in future updates based on budget and project needs. Required Skills and Experience: Strong proficiency in Android app development with Java/Kotlin. Experience with integrati...

As an on-demand service provider, I am in search of an experienced developer to facilitate the implementation of Stripe Connect into my existing platform. This crucial update will support the swift and seamless facilitation of payments between multiple parties intertwined in our business model. Key requirements include: - A keen understanding of Stripe Connect's functionalities to ensure streamlined transfers and payouts. - Demonstrated experience in integrating payment processing into existing platforms, specifically for on-demand services. - An understanding of the nuances involved in managing payouts to different accounts, given the multi-party nature of our business. Ideal candidates should be well-versed with the Stripe Connect platform, specifically its transfer...

I'm looking for an experienced developer to create a WooCommerce-based dropshipping website. Key Functionalities: - Automated Inventory Management: This is crucial for seamless transactions and real-time updates to stock levels. - Multi-Vendor Support: I plan to have multiple vendors on the platform, so the site should be able to manage different product sources effectively. Product Volume: - I anticipate having a catalogue of more than 500 products, so the site should be optimized for high volume. Ideal Skills: - Proficiency in WooCommerce: Given the platform preference, expertise in WooCommerce is a must for this project. - Experience with Dropshipping: Handling dropshipping websites before is a plus. - Inventory Management Skills: Understanding of automated inventory man...

need support for login as administrator

I'm in need of a WordPress website for my fashion clothing business. I'm looking for a skilled web developer that can integrate an accounting sys...system into the site. The main function of this accounting system should be to track sales and expenses. Additionally, I'm looking for the following features to be integrated into the site: - Customer Reviews - Live Chat Support - Membership Registration The ideal candidate should have experience in building e-commerce websites, particularly on the WordPress platform. The candidate should also have a good understanding of accounting systems and be able to implement a robust tracking system for sales and expenses. Experience with integrating customer review systems, live chat support, and membership r...

I am looking for a web developer to create a business website in the WordPress platform. The site will be for a product and services informational purpose, and targeted towards professionals. Key Points: - Website Type: The website shall be made in WordPress with SEO-friendly features. Also, the website should support the mobile version. - Audience: The target audience for this site is professionals. It should be designed to keep a professional tone and design. - Content: The content of the site will be mainly related to product/service information and its related images. - It should have greater visibility on Google, Bing etc and should be able to generate higher website traffic. The ideal candidate for this project should have experience in: - successful track record of develo...

...Facilitate Seamless Data Exchange Across Systems. 3. Implement A Wide Range Of Integration Scenarios Using The Dell Boomi Platform, Including Service-Oriented Architecture (SOA), REST, And Messaging Platforms. 4. Ensure The Security Of Enterprise Applications Within The Context Of API And Messaging Integrations. 5. Design And Implement Microservices-Based Application And Integration Architectures To Support Scalability And Flexibility. 6. Manage Cloud And On-Premises Deployments, Ensuring Smooth Transitions And Operations. 7. Obtain And Maintain Multiple Certifications In Dell Boomi To Stay Abreast Of The Latest Advancements. 8. Collaborate Closely With Client Resources To Manage The Transition From the Design And Prototype Phase To the Development And Build Phase. 9. Monitor Int...

I'm seeking an experienced app developer who can create a telemedicine app for both iOS and Android platforms. The app needs to include the following features: - Video consultations: To enable patients to have video calls with healthcare providers. - Prescription management: To ...healthcare or telemedicine app development and have a strong understanding of external integrations, specifically in EHR systems, payment gateways, and pharmacy databases. Comfort with building both iOS and Android apps is necessary. I look forward to receiving your bid. And also, I am looking to receive the complete project ready and integrated with all required companies, along with one-year support. It should be equipped with a developed, smart, and unconventional user experience." I need t...

Support in Sage300 payroll Mar-2024(Ramazan1) month.

I am in search of a proficient developer having in-depth knowledge of Java, Angular, React, and AWS. Your expertise will be utilized for developing a robust project from scratch. Key Responsibilities: - Write clean, high-quality, high-performance, maintainable code - Develop and support software including applications, database integration, interfaces, and new functionality enhancements - Maintain and improve the performance of existing software Key Skills and Experience: - Extensive experience with Java, Angular, React programming - Knowledge of Spring Boot framework - Familiarity with deploying projects on AWS - Strong debugging and problem-solving skills This is a demanding yet rewarding project, and your dedication will be highly valued. Looking forward to working with a t...

...following calculation of Code Synchronization adoption rate: I've 4 excel files, 2 Jira extracts and 2 solman extracts. 1 for Jira Support state(support user stories & bugs) and 1 for Solman Support state(Support CRs). Other would be same Jira & SolMan extract but for Project State. Project might have more items that Support which is normal. The idea of code retrofit is every change that Support team introduces i.e N item should have a corresponding N+1 item in Solman and Jira If not the adoption rate metrics should be taxed So for this calcualtion we need to perform the calucation in following steps using 4 extracts 1. Convert 4 extracts to 4 data frames 2. Join Support Jira & Solman data frames on the description f...

I'm in need of a comprehensive bus booking website with an integrated backend. Key Features: - A powerful search and filter option. - A flexible seat selection and booking module that is automatically timed to cease operations 30 minutes before a bus's departure. - A stable real-time backend dashboard that displays booked seats, preventing double reservations. - Site should support a minimum fleet of 5 buses at any given time. Seat Booking Functionality: - Cessation of seat booking ability 30 minutes before the departure time of any bus. - Availability of a minimum of 5 buses. - The backend should visually represent booked seats and prevent duplications. Bus Display Information: - The departure time and location of each bus. - The arrival time and location of each bus....

...Objectives - Develop a visually stunning website reflecting our brand identity. - Create a user-friendly interface for seamless navigation. - Implement responsive design for optimal viewing on desktop, tablet, and mobile. - Ensure compatibility across major browsers (Chrome, Safari, Firefox, Edge). - Integrate necessary functionalities for user interaction (contact forms, social media links, WhatsApp support). - Implement lead/visitor alerts for monitoring website activity. - Provide 5 design templates for us to choose from before commencing work. (Non approval may lead to cancellation of the whole project) - Detailed weekly reports on website traffic and activity. - SEO Optimised Deliverables 1. **Design Phase:** - Initial consultation to gather requirements and preferences....

I'm constructing a small granny flat with 1-2 bedrooms, utilizing brick as the primary material. The project involves essential engineering tasks, specifically for the footings, wall structure, and the roof. The ideal freelancer for this job should have experience in: - Structural Engineering: Proficiency in designing and planning the footings, wall structure, and roof for small buildings. - Brick Construction: Understanding of the particularities of building with besser block bricks, ensuring appropriate support and load-bearing capabilities. - Energy-Efficient Design: Ability to incorporate energy-efficient features into the structural engineering, maximizing sustainability and cost-effectiveness. The successful candidate should be able to provide detailed engineerin...

...letter. The letter's primary objective will be to secure financial contributions from local businesses for our upcoming Independence Day celebration on the 12th of October 2024. Key Deliverables: - A well-structured sponsor letter that clearly conveys our need for financial assistance. - A persuasive appeal to encourage local businesses to sponsor the event. - Clear articulation of how their support will be utilized towards event logistics, performances, and marketing. Ideal Skills: - Proven experience in writing sponsorship or fundraising materials. - Excellent persuasive writing skills with a track record of successful outcomes. - Familiarity with community event organization and marketing would be advantageous. - Understanding of local business dynamics and t...

– Build Your Path in Blockchain Meaningful Work: Create key articles that will propel the launch of a new crypto company, setting the stage for it to become a trusted leader in cryptocurrency insights. Your work will be pivotal in building the initial framework that informs and engages a growing audience. Job Description: The Junior Crypto Content Specialist will research trending cryptocurrency topics, write and edit compelling articles, and collaborate with technical experts to ensure accuracy. Additionally, you'll be responsible for SEO optimization to enhance article visibility and engagement. A significant part of your role will also involve building and maintaining an AI dataset database to streamline content creation processes. Mission: Your mission is to produ...

...Requirements: - Bug fixing: The website currently has some bugs that need to be resolved. - Plugin and Theme Updates: Regular updates of plugins and themes to ensure that the site is up-to-date and secure. - Conduct an audit to check for broken links, missing images, and other issues. -Test website functionality across different browsers and devices to ensure compatibility. - Provide technical support and troubleshoot any issues reported by users or detected through monitoring tools. - The developer needs to provide a detailed report of the task before starting." Experience in the following would be valuable: - Expertise in WordPress: The ideal candidate should have extensive experience working with WordPress and be able to troubleshoot and resolve issues quickly and effect...

I'm looking to develop an AI-powered Advice Notebook capable of dispensing legal advice. This project's core aim is to automate customer support, making legal advice accessible to the general public through this platform. Key attributes for successful completion of this project include: - Expert knowledge and programming skills in Open AI, - Familiarity with legal terminologies, - Experience in integrating AI bots with digital platforms and - Expertise in designing AI models that interpret generic legal inquiries. In essence, the AI bot should be able to navigate legal inquiries from the general public with precision and accuracy. Legal experts who also have experience with AI bot creation will be best suited for this project.

We have implemented a WIFI solution with SIM-based EAP Authentication. Currently, this is supporting VoWiFi and data for Android phones. To extend support for Apple Phones, it is required to create a Device configuration file to support the above services and add the configuration profile to the Phone. Key Deliverables: The configuration file which can successfully add support for the Apple phone to work VoWiFi over Wi-Fi with EAP SIM-based Authentication and normal Wi-Fi.

...You will make me a new backend or add my existing script to an existing backend. Deadline is flexible. Our max budget is $200. You must work with our budget because we are a family friendly community based company and a non profit and a statt up and dont much profit. Key Features: - Backend Management: I need to be able to add podcasts via RSS feeds. Any rss feed we add should include itunes support in the feed so we can add those urls. - Automation: I want to automate the updates of episodes, images, etc. - User Experience: The site should be designed to be modern and trendy. - Functionalities: - Search and Filter: Users should be able to search for episodes and filter by different criteria. - Subscription: Allow users to subscribe to podcast series. Ideal candidates ...

We are in search of a remote customer service freelancer who can effectively handle incoming inquiries from our clients. Key Responsibilities: - Responding to customer inquiries promptly, using primarily live chat communication. The ideal candidate will possess the following skills and experience: - Proven experience in a customer service role - Excellent communication and problem-solving skills - Familiarity with live chat support tools Looking forward to your applications. Please include your past experience in customer support in your proposals.

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. JOB DESCRIPTIONS & REQUIREMENTS: - Conduct research the provided [individual(s) or Party(s)] in all litigation sources in both native language (Cambodian) and English; - Conduct research the provided [individual(s) or Party(s)] in all bankruptcy and insolvency sources in both native language and English; - Conduct research the provided [individual(s) or Party(s)] in all local and national news medias and social media in both native language and...

...relation to the fundraiser and overall CEO support. Tasks: - Typing Admin documents: The PA should assist in typing a range of documents related to the fundraiser. This will include letters, reports, and agendas. Proficiency in MS Office suite is expected for this task. - Setting Appointments: The PA should be able to manage my calendar effectively, setting appointments which could be related to the fundraiser or general business activities. - Handling Emails: The PA should be able to effectively manage incoming emails, filtering out important ones and responding to some on my behalf. The purpose of the fundraiser is to raise funds for a specific cause. The PA will play a crucial role in the success of this endeavour by providing efficient and reliable support. Ideal ...

Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting a visit to our candidates’ former employer address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s former employer • Conduct the basic verification about the candidate in the candidate's former employer; to verify whether the candidate was indeed an employee at the specified company. • Take pictures of the candidate’s former employer as per Confirmis’ standard operating guidelines • Job will only take less t...

I am seeking a virtual personal assistant based in Croatia. This communication-focused role will involve various tasks, primarily offering personal assistance to me in addition to some administrative support tasks. While not required, proficiency in Microsoft Office Suite and experience in calendar management will be viewed favorably. The ideal candidate should be highly organised, dependable and detail-oriented. A high level of English proficiency is required and fluency in Croatian language is desirable, but not necessary. Honest, pro-active and comfortable in a remote role, the preferred person has a can-do attitude and a keenness to grow in a supportive environment.

...) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&r...

I have an assignment based on research methods in medicine that requires statistical analysis. Key Requirements: - Statistical Analysis: The assignment will require an in-depth understanding and application of statistical methods in a medical research context. Your Role: - Help me understand the statistical methods and make sense of the data provided. - I'm particularly interested in how these methods relate to medical research. Ideal Skills: - Strong foundation in statistics - Experience in medical research - Ability to teach and explain complex statistical concepts in a simple manner. If you have experience in medical statistics and can explain things in a way that is easy to understand, I'd like to work with you.

...- **Knowledge of Structural Engineering:** The ideal candidate should have a solid understanding of structural engineering principles to assess the feasibility and safety of the proposed deck post placement. - **Experience with Structural Analysis:** Since the basement retaining wall's load-bearing capacity is uncertain, the engineer will need to analyze the structure and determine if it can support the additional load of the deck post securely. - **Proficiency in Professional Communication:** The engineer's primary task will be to draft a clear, detailed, and professional letter. The ability to present complex technical information in an accessible manner is crucial. - **Familiarity with Concrete Structures:** As the basement retaining wall is made of concrete, prio...

...monitoring: The program should be able to continuously monitor and display real-time data. - Data visualization: It should have the capability to present the monitored data in a graphical format. - Data logging: Record selected inputs/outputs at predetermine interval - Error logging: The program should be able to log any errors or issues that occur during monitoring. - Control: The ported program should support control features like: - Adjustment of monitoring settings: The user should be able to modify the monitoring parameters. - Remote control of monitored devices: The program should allow for remote control over the devices being monitored. The ideal developer for this project should have: - Strong experience in programming with C#. - Expertise in porting applications be...

...very specific cause. This initiative aims to: - Generate funds that will significantly contribute to educational support; our prime objective is helping underprivileged students. - Specifically, the funds raised will enable us to provide scholarships to students in need, essentially making quality education more accessible and achievable for them. The ideal candidate for this project would be someone with a proven track record in successful fundraising, particularly for educational initiatives. Experience in community outreach and engagement is crucial, as well as the ability to compellingly convey our cause to potential donors. Above all, a genuine passion for educational support and the ability to empathize with our target beneficiaries is key for this task....

I need a diligent and skilled professional to research and identify winning products for my e-commerce business. The right person for this project knows their way around Shopify and Amazon platforms. I am open to selling a range of products; including electronics, fashion, home and kitchen items, and anything trendy. My target audience is both genders, so I will need products that appeal to everyone. Ideal Skills: - Deep understanding of current market trends - Previous experience in product research for e-commerce - Familiarity with Shopify and Amazon platforms - Insightful knowledge of consumer needs and behaviors.

I'm looking for a professional photographer to capture candid moments at my upcoming graduation event. I value natural, unposed shots that truly reflect the emotion and atmosphere of the day. Key Requirements: - Specialization in candid photography - Experience in capturing formal events - Proficient in post-processing to deliver high-quality digital copies It's important that you have a keen eye for detail and a knack for capturing genuine moments. A portfolio of similar work would be highly beneficial.

...Primary focus should be placed on the special offers and discounts being promoted. - Though this is a promotional flyer, it shouldn't look corporate or formal. Important Notes for this project: FLYER SHOULD LOOK LIKE A GRAND CELEBRATION and Theme of the flyer: Introducing Loyalty Month! Take advantage of exclusive savings throughout May as a token of our appreciation for your continued support. We are celebrating customer appreciation with our Loyalty Month Sale. Everything is up to 20% off. Some exclusions may apply. 2. size of flyer is 18 x 24 in 3. do not change the color branding of the attached company logo 4. acceptable items on the flyer: jewerly, portable speakers, gadgets, luxury handbags, gaming consoles 5. here's their website just for your reference on br...

...seeking a talented and experienced freelancer to help us with two key tasks. Firstly, we would need you to post job listings across a variety of platforms including blog platforms, social media platforms, and job board platforms. This would be a high-volume task, with more than 20 listings needing to be posted each month. In addition to job listings, we require support with our Email and SMS marketing campaigns. We're looking for a creative individual who can craft engaging content for these campaigns. The content should encompass a mix of promotional offers, company updates, and of course, job listings. Ideally, you should bring a solid understanding and experience in: - Posting job listings on various platforms - Crafting engaging conte...

...most valuable. Excellent verbal and written communication skills with the ability to communicate with all levels of staff. Experience using high-volume call center software. Excellent listening skills. Ability to work with minimal supervision. Must understand call center metrics, processes, methodology & technology Ability to quickly gain thorough knowledge of our company’s products & services to support the inside call center representatives....

Por favor, Cadastre-se ou Faça Login para ver os detalhes.

...educators can offer services. The platform should feature a video chat option, with a rating system and payment release post-session. I'd like to include the following services and details: - Services: The platform should support the following services: Private Classes, Online Tutoring, Academic Advising. - Tutor Profiles: I need the tutors' profiles to be comprehensive, including their prior experience, areas of expertise, and certifications. - Videochat: The platform's video chat functionality should offer real-time chat, screensharing capabilities, and the ability to record sessions. Ideal candidates for this project should have expertise in web development, particularly in creating platforms with interactive features like video chat...

German speaker located in Germany for primary virtual support services. The assignment could extend to occasional onsite visits to clients for the right person. Level 1/Level 2 work.

I'm seeking a professional who can create a versatile, comprehensive, and user-friendly website for a trading platform targeting individual traders primarily. The platform will facilitate cryptocurrency trades, commodities trades, and forex. Here are some essential aspects to consider: • The platform needs to support real-time market data which is crucial for up-to-date trading information. • I envision a platform that offers a clean, intuitive interface which individual traders of varying experiences can navigate seamlessly. • Freelancers with a background in financial systems, web development and UX/UI design will be ideal for this project. Having experience with similar trading platforms will be a significant advantage. Your understanding of the market me...

I'm looking for a detail-oriented virtual assistant to help with data entry on Trello and Google Drive, to support our learning and content review process. You will be responsible for managing tasks primarily on Trello and Google Drive. This will include: - Entering text onto Trello boards - Organizing files on Google Drive As for communication preferences, I'd like to have regular video calls to provide feedback and discuss any updates on the tasks. Ideal candidates for this role should have: - Proven experience with data entry tasks - Prior experience with Trello and Google Drive preferred - Strong attention to detail and organizational skills - Excellent communication skills, specifically for video calls Looking forward to working with you! Because here are lot&...

I am seeking a Python C++ programmer who can assist me with the D400 Terminal. The primary task involves cloning software from a functioning D400 Terminal to a non-working one (because it ask for program). Ideal skills and experience: - Proficient in Python and C++? - Prior experience with software cloning - Familiarity with D400 Terminal (wich is a tool/machine/screen for concrete truck). Manual for D400 Terminal:

I am in need of a proficient app developer to create a wallet app for my blockchain project. This app should be compatible with both Apple and Android platforms. Key Features Required: - The ability to send and receive cryptocurrency - Viewing transaction history - Implementing secure password protection Cryptocurrency Support: - While we have skipped the question regarding specific cryptocurrencies we want to support, we do expect the hired professional to have versatility and openness towards working on various cryptocurrencies when necessary. Blockchain Platform: - The wallet should integrate with the bitcoin platform but also fork from litecoin. Skills and Experience: - Proven experience in app development, specifically in the fintech sector is essential. - Broad ...

...and propose a new tech stack for my virtual mediation business. Description: Entrepreneur looking for a skilled IT business consultant to recommend a cutting-edge tech stack and workflow recommendation for our new virtual mediation business. We aim to create an efficient platform that enhances client experience and automates crucial processes. Key Features: • Client Portal: Multi-client support for mediation cases and pre and post-mediation coaching. • Onboarding Automation: Streamlined forms, welcome packages, contracts, and payments. • Online Scheduler: Calendar integration for seamless appointment management. • Video Conferencing: Includes breakout rooms and a whiteboard for effective sessions. • Agreement Routing: Digital routing and signatu...