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Customer service is the way that staff behave before, during and after a purchase. A customer’s satisfaction with the process and likelihood to use the service again will be influenced by the service that they receive. In a shop, a ‘pushy’ salesperson will not encourage repeat business, while an informative a polite service will.

Friendly and respectful service is important from employees and managers, and this can often be challenged when conflict arises. Accepting fault and listening to the customers’ concerns is the line by which a service is often judged. A ‘no quibble’ guarantee is an effective encouragement for consumers, as well as a trial period during which the product can be returned if a user isn’t satisfied.

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    69 trabalhos encontrados, preços em EUR

    Needs to hire 2 Freelancers Your duties will be making calls to our accredited investor leads to introduce our business and send information to them via email and text. CRM login will be provided, training, and a script. This is an appointment setting position but we will pay commission. Others in this position are making 500-800 calls per day and scheduling a minimum of 10 second calls for our closing team. Good communication skills in English is important for this role.

    €20 / hr (Avg Bid)
    €20 / hr Média
    1 ofertas

    Chi siamo: Siamo una società di sviluppo e organizzazione del personale in forte crescita. Ciò che cerchiamo: Stiamo cercando un Assistente Virtuale esperto/a con ottime capacità organizzative che gestisca alcuni task specifici. Cosa farai: - Pubblicazione sui social di contenuti già creati dai content creators - online chat support - email communication - scheduling appuntamenti Requisiti: • Capacità organizzative • Capacità di conversazione • Capacità di scrittura • Capacità di problem solving • Dispone di Internet ad alta velocità e di buone capacità di uso del PC Tipo di impegno richiesto: In totale autonomia, da remoto, dal lunedi al venerdi circa 5 ore al giorno, in base anche all'...

    €598 (Avg Bid)
    €598 Média
    7 ofertas

    we have a customer care dept. i want to receive all complaints and customers and also integrate it with social media and Whatsapp

    €572 (Avg Bid)
    €572 Média
    16 ofertas

    We are in need of a Freelancer to carry out a simple task. No previous experience required, training will be provided. The service consists of a merchandise audit. The freelancer must visit a nearby factory and/or warehouse and carry out a very simple procedure that we will explain in detail during training. The process consists of taking photos of the products, confirming quantities, and supervising loading. Exact date will be confirmed before inspection.

    €76 (Avg Bid)
    Local Urgente
    €76 Média
    3 ofertas

    Hi Job Seekers !!!! We are hiring (employed / unemployed / students / House-wives / retired / Fresher etc.) to come and work with the company by Online Promotion. You are your own boss with no time limit and target. Just spend few hours daily on internet. Only basic knowledge of social media is required with good internet connection. Earn monthly salary up to 40,000 along with incentives. Both part Time and full Time options are available. You can use your smartphone, Laptop or Computer also Interested candidates can contact us.

    €3 / hr (Avg Bid)
    €3 / hr Média
    37 ofertas

    We are currently looking for Philippine-based Sports Uniform Salespeople (Online) Part Time or Full Time Competive salary package awaits you. Basic salary + sales commission C2C Sport (aka C2C) is a dynamic family-owned sportswear brand established in 1988. C2C operates licensed merchandise and supplies teamwear globally. Positive customer experience & a belief that global digital connectivity is paramount to our survival is driving innovation and investment in our business. Working with our business development team, you will convert qualified leads into team uniform orders. You will need knowledge of sports apparel manufacture, design and sales. Duties include Establishing new business via outbound calls Maintaining existing accounts via outbound calls Inbound live chat, email and...

    €11 / hr (Avg Bid)
    €11 / hr Média
    2 ofertas

    Calling leads and updating the status on Excel Sheets.

    €8 (Avg Bid)
    €8 Média
    7 ofertas
    Zoom Webinar Co-Host/Speaker 6 dias left
    VERIFICADO

    I want a well trained zoom webinar host/speaker Who can manage the meeting Hi there i want an person how is really nice in public speaker who can talk influence the people and convert them into our funnel. A person to manage zoom meeting nicely Requirement :Should know common feature of zoom : Should be able to speak nicely and fluently in front of zoom participate :Has to know how to covert people into coustomer :Must know Hindi & english language Thank you whoever with this can apply

    €4 / hr (Avg Bid)
    €4 / hr Média
    6 ofertas
    Customer Success Team Member 6 dias left
    VERIFICADO

    Fluent in English is a must. We are looking to hire a couple Customer Success Team Members. Part of your daily tasks would include reaching out to leads to try and schedule an appointment for a sales representative to run their appointment, following up with customers after the appointment, assisting with client communication, and day to day operations. More can be discussed upon interest. I need 4 Freelancers. Looking for a couple Customer Success team members to come aboard for more of a long term assignment. They must speak great English as it will revolve mostly around the phone. Looking for great personable skills, the ability to work in Microsoft and learn our custom software, telemarketing experience is a plus, graphic design is a plus, social media management is a plus. They will ...

    €8 - €15 / hr
    Destacado Secreto
    €8 - €15 / hr
    28 ofertas

    - More of a long term project, stability needed - We expect you to be honest, responsible, reliable and service-oriented - You would need to to be tech-savvy to handle the calls, for an instance, you'd be dealing with solar products, robot cleaner - At least 2 years in BPO sector

    €5 / hr (Avg Bid)
    €5 / hr Média
    11 ofertas
    Customer Prospecting 6 dias left
    VERIFICADO

    Hi, Our agency, for the organization of a fashion event, we are looking for : - sponsors and partners wishing to invest in the event - fashion designers wanting to participate in the event in Paris We would like a customer survey to be done. The goal is to highlight talented designers drowned by big brands and to allow fashion professionals or just enthusiasts to be together for a day/evening to exchange and meet. Our Goal : To raise awareness of Made in France, second-hand, vintage, upcycling and the customization of clothing or accessories that can be used or reused. Best Regards

    €17 (Avg Bid)
    €17 Média
    5 ofertas
    Telesales -- 2 6 dias left

    We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining customer relationships

    €19 / hr (Avg Bid)
    €19 / hr Média
    16 ofertas
    Kuwait Insurance verification 5 dias left
    VERIFICADO

    Dear concerns, I hope that you are well. We are looking for a local agent in Kuwait to work on a Insurance verification in Kuwait. A Kuwait national/insured visited Al-Adnan Hospital in Kuwait in October 2020 and was diagnosed with Parkinson's disease - we would like his medical history and the exact date he was diagnosed with Parkisnon's disease. We will provide subject's signed consent/authorization and other Hospital documents. Anyone having experience in verifications field may contact us with cost and turn around time at your earliest.

    €129 (Avg Bid)
    Local ADC
    €129 Média
    5 ofertas

    XAN Logistics Systems is an asset-based transportation logistics company specialising in temperature-controlled and time-sensitive truck loads. We are experts in cross-border trucking, logistics, and heated and refrigerated freight transportation. Requirements: Coordinate (5-12 drivers) for inbound and outbound runs, and monitor supply chain operations. Coordinate and assign equipment and load to drivers based on customer needs and driver available hours. Develop solutions that maximize driver efficiency and earnings. Monitor drivers with the onboard ELD system and HOS compliance. Ensure driver remain compliant with DOT regulations and company rules. Monitoring shipments, costs, timelines, and productivity.· Cold call as appropriate within your market or geographic ar...

    €900 (Avg Bid)
    €900 Média
    10 ofertas

    Our company is hiring Lead Generation Reps: talented, energetic B2B reps to help generate sales leads and set appointments for our B2B clients. Responsibilities: • Outbound B2B cold calling, qualifying prospects, and setting sales appointments. • Superb ability to start conversations, represent our clients with professionalism, and build trust upon initial contact to reach decision-makers. • Comfortably interact with executive decision-makers. • Perform basic Internet research to learn more about clients/contacts, update Customer Relationship Management (CRM) database, and document all client communication.

    €18 / hr (Avg Bid)
    €18 / hr Média
    9 ofertas

    Project brief: In order to develop automatic speech recognition technology solutions, we plan to conduct a recording project of 120 native speakers in Norway. Requirements: You can live anywhere in the world, but you must be a native Norwegian speaker. Project process: Read 117 Norwegian phrases from the script and answer 5 simple questions. Work equipment: You need to install our app on your phone, all the work is done in the phone app, you don't need to go out. If you are interested in this task, please feel free to contact us and I will describe the project in more detail. Looking forward to your reply" Best regards.

    €20 / hr (Avg Bid)
    Local
    €20 / hr Média
    7 ofertas

    Looking for someone to help finding furnished apartment which are not listed on Airbnb The apartments have to be located in Stockholm, London or Zurich. Criteria: - Located in Stockholm, London and Zurich - Max 2 km from the city centre - Furnished and not listed on Airbnb Clients benefits: - 100% income for own bookings - Client gets more booking trough us - We take only 50% commission - In conclusion, you earn what you would have earned anyway, but now we even boost you income. Your benefit as an agent: - Flexible work hours - Can negotiate 30% or 20% commission More details to be shared.

    €427 (Avg Bid)
    €427 Média
    18 ofertas

    We are looking for an ambitious Cold Caller to assist our client in calling prospects to make business with the company. As a Cold Caller, you will be responsible for having a conversation, gathering inlet and building rapport, and then passing off the leads to the focal person. The successful candidate is also expected to be comfortable with doing calls most of the time and should be extremely organized. You will also provide excellent service and support to deliver an exceptional client experience. Skillset Communication Time Management Negotiation Empathy Problem-solving Main Responsibilities Outbound calling and e-mail communication if needed Send a text before shift saying that they are logging in Build rapport with sellers, listen, solve problems, and overcome objections Dialling t...

    €6 / hr (Avg Bid)
    €6 / hr Média
    12 ofertas

    Our company is looking to build a long working relationship with a few freelance Virtual Assistant Agent, who would be available for Answering calls & Instant messages. Projects include things like social media campaigns, creating a spoof monopoly board and proof reading the cards and values, and a variety of projects that our Creative Marketing team runs. Also required to work at preferred intervals as it is a flexible job opportunity. The proposed payment plan is in the range of $1100-$1300 weekly.

    €50 / hr (Avg Bid)
    €50 / hr Média
    5 ofertas

    I currently make homemade candles and need someone to call Australian numbers to build business

    €29 (Avg Bid)
    €29 Média
    10 ofertas

    Hiring a VA for administrative tasks & lead generation Who I'm looking for: honest, kind, hard-working, has an eye for design, wants to help others, passionate, loves learning, effective communicator, and organized. Time Requirement 20 hours a week to start. Real estate company based in the U.S is looking for a virtual assistant. Responsibilities for this position include but are not limited to: • Must be a highly organized and self-motivated individual. • Experience with computer/internet-based applications (ex: scheduling software, online database software, Google applications, etc.) • Must be teachable and express willingness to learn and take on new tasks • QuickBooks experience a plus, but not required • Hospitality industry experience a plus, but no...

    €5 / hr (Avg Bid)
    €5 / hr Média
    85 ofertas
    Need Virtual Assistant 5 dias left
    VERIFICADO

    Hi there, I need someone like a virtual assistant with a nice accent who would be able to make me talk and who has well-speaking skills to help me practice English in an interesting way. The candidate also required a good internet connection and a good device with working environment. Open-minded people will be more appreciable. regard,

    €5 / hr (Avg Bid)
    €5 / hr Média
    37 ofertas

    As a General Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. For this role, a strong Internet connection is required, along with experience using communication tools

    €51 / hr (Avg Bid)
    €51 / hr Média
    5 ofertas

    Sales representative - Door to door Job Title: MM Paving and Services is looking for a dynamic sales representative to create awareness of the company services: Asphalt driveway paving: Resurfacing, Remove and Relay Asphalt, Full excavation and pave. Driveway interlock Patio interlock Roofing Training is provided on pricing and service offering options Schedule is flexible friendly environment full time, part time Primary Tasks: Door to door sales in the Durham region specially in Pickering, Ajax and Whitby, Oshawa. Offer services to homeowners during times that homeowners are typically at home (after 5pm and weekends), offer quotes at no charge, take measurements and either provide a quote or refer to a manager for a quote, close the sale, build customer relationship, available for cust...

    €2793 (Avg Bid)
    €2793 Média
    6 ofertas
    Long-term VA needed 5 dias left
    VERIFICADO

    I need a high responsibility virtual assistant for a long-term job. Preferred location: Singapore, Canada and United States.

    €111 (Avg Bid)
    €111 Média
    29 ofertas

    Do you enjoy talking to customers on the phone? We are a construction software company looking for a couple team members to join us to help our customers get the most our of their experience with us. ***You will not be cold-calling.*** Contractors use our product to help them manage all aspects of their company. Invoices, Estimates, Change Orders, Purchase Orders, etc. If you are not familiar with these terms, please do not submit a bid. Experience: • Great written and spoken English (must provide audio sample) • 2+ years of customer phone experience • Strong Computer skills Job Type: Full-Time Requires a minimum of 30 hours each week. Lots of flexibility means you can start work as early as 8AM EST. Job Overview: We will spend the required time working with you ...

    €17 / hr (Avg Bid)
    Destacado
    €17 / hr Média
    19 ofertas

    I need help with Management of organisational customer service. It needs various tasks develop a customer service plan for the simulated business use info provided to address customer service issues • monitoring customer service team performance to identify causes of customer service shortfalls • addressing a complex customer complaint • I need completed : • Record of standards, budget and timelines • Selection of three ideas with justification • Customer service charter and plan • Customer support policy • Record keeping policy • Email report to the board • Email to address the Yore Mine Co' complaint • Observation checklist (Role-Play Task 2.2. c) ) • Record of the outcome of the meeting with

    €77 (Avg Bid)
    €77 Média
    46 ofertas

    Telemarketer (2+ Years' Experience) Business-to-Business Telemarketer Telemarketer (Full-Time) Telemarketing Representative Place phone calls to potential clients from our computerized directory Perform script (with necessary adjustments) to ensure consistency of program Answer potential clients' questions about home improvement projects or goals Generate between 5 and 15 sales leads per day Set appointments with prospective customers based on our associates' schedules Maintain computer, telephone and other equipment

    €3 / hr (Avg Bid)
    €3 / hr Média
    5 ofertas

    Hello, We are searching for several call center / concierge representatives. You can work in the comfort of your home from anywhere in the world. You can work with a flexible schedule and be well compensated. We will provide you with written instructions and all the material you will need. You will be answering customers and assisting them. It is important that you can communicate fluently in English. Preferably female candidates with some customer service experience fluent in any of these languages: German, French, Russian, Italian and Spanish. We have many job positions available.

    €18 / hr (Avg Bid)
    €18 / hr Média
    62 ofertas
    Inbound Recruiter 4 dias left
    VERIFICADO

    We need someone to help us respond to all the candidates who are contacting us applying for a job. This is a 100% inbound role making calls to candidates who apply to work at our company. The right person for this role will be fluent in English and will be available to make calls during US Business Working Hours. Please note, that the exact timing is flexible (PST vs EST for example) - what is most important is that we are able to call everyone who reaches out to us. This will be our third project working with Freelancer and we have been enjoying the experience. We pay an hourly rate and release bonuses ~1x month.

    €5 / hr (Avg Bid)
    €5 / hr Média
    36 ofertas

    Native German speakers who can read, write and comprehend the paragraphs. The task is to review various contents which could be text content based on guidelines and write the same with the help of a stylus on the android tablet. Note: A person interested in this project should have an Android Tablet or a smartphone with Stylus. Purpose of the task: The purpose of the task is to collect digital handwritten text samples, composed of multiple lines. We will use those samples to train machine learning models to read text. Once the task starts, you will see a text at the top of the screen. You have to replicate the text exactly the same using the stylus and then tap the "next" button to send the work. Depending on the task, the app will only permit writing with a stylus. ...

    €10 - €12
    Local Secreto ADC
    €10 - €12
    2 ofertas

    Native Italian speakers who can read, write and comprehend the paragraphs. The task is to review various contents which could be text content based on guidelines and write the same with the help of a stylus on the android tablet. Note: A person interested in this project should have an Android Tablet or a smartphone with Stylus. Purpose of the task: The purpose of the task is to collect digital handwritten text samples, composed of multiple lines. We will use those samples to train machine learning models to read text. Once the task starts, you will see a text at the top of the screen. You have to replicate the text exactly the same using the stylus and then tap the "next" button to send the work. Depending on the task, the app will only permit writing with a stylus. ...

    €10 - €11
    Local Secreto ADC
    €10 - €11
    8 ofertas

    Native French speakers who can read, write and comprehend the paragraphs. The task is to review various contents which could be text content based on guidelines and write the same with the help of a stylus on the android tablet. Note: A person interested in this project should have an Android Tablet or a smartphone with Stylus. Purpose of the task: The purpose of the task is to collect digital handwritten text samples, composed of multiple lines. We will use those samples to train machine learning models to read text. Once the task starts, you will see a text at the top of the screen. You have to replicate the text exactly the same using the stylus and then tap the "next" button to send the work. Depending on the task, the app will only permit writing with a stylus...

    €10 - €12
    Local Secreto ADC
    €10 - €12
    5 ofertas

    Native Spanish speakers who can read, write and comprehend the paragraphs. The task is to review various contents which could be text content based on guidelines and write the same with the help of a stylus on the android tablet. Note: A person interested in this project should have an Android Tablet or a smartphone with Stylus. Purpose of the task: The purpose of the task is to collect digital handwritten text samples, composed of multiple lines. We will use those samples to train machine learning models to read text. Once the task starts, you will see a text at the top of the screen. You have to replicate the text exactly the same using the stylus and then tap the "next" button to send the work. Depending on the task, the app will only permit writing with a stylus. ...

    €10 - €12
    Local Secreto ADC
    €10 - €12
    4 ofertas

    Help me recruit Customer Service Staff , job location in Cambodia. Duties AND Responsibilities:  ·  Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness.  ·  Answer telephones; provide positive initial contact and follow-through to meet requests or solve client's concerns, as well as “upsell” when opportunity arises.  ·  Handle client's correspondences (i.e., voicemails and emails).  ·  Record payments, withdrawals and deposits and deliver the appropriate forms to the Data Processing Center for processing.  ·  Provide instruction to callers on how to deposit or withdraw online.  &...

    €131 (Avg Bid)
    €131 Média
    7 ofertas
    Customer Support Staff Recruit 4 dias left
    VERIFICADO

    Help me recruit Customer Service Staff for a Project in Cambodia. Duties AND Responsibilities:  ·  Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness.  ·  Answer telephones; provide positive initial contact and follow-through to meet requests or solve client's concerns, as well as “upsell” when opportunity arises.  ·  Handle client's correspondences (i.e., voicemails and emails).  ·  Record payments, withdrawals and deposits and deliver the appropriate forms to the Data Processing Center for processing.  ·  Provide instruction to callers on how to deposit or withdraw online.  &m...

    €115 (Avg Bid)
    €115 Média
    8 ofertas

    Native Japneese speakers who can read, write and comprehend the paragraphs. The task is to review various contents which could be text content based on guidelines and write the same with the help of a stylus on the android tablet. Note: A person interested in this project should have an Android Tablet or a smartphone with Stylus. Purpose of the task: The purpose of the task is to collect digital handwritten text samples, composed of multiple lines. We will use those samples to train machine learning models to read text. Once the task starts, you will see a text at the top of the screen. You have to replicate the text exactly the same using the stylus and then tap the "next" button to send the work. Depending on the task, the app will only permit writing with a stylus....

    €13 - €15
    Local Secreto ADC
    €13 - €15
    1 ofertas

    Hi there Customer Service Rep! Our company is hiring for a driven well-rounded customer service professional to support us in managing communication between our prospective clients and existing client base. This role is ideal for someone that: - Pays incredible attention to detail. - Self-motivated and autonomous. - Takes initiative and overcommunicates. Our culture is one where we believe in going the extra mile to get the job done. We are fast-paced and people-focused. Here's what you could expect to do everyday: - Manage incoming membership requests to our social media communities. - Interact and engage with our community members. - Schedule appointments via SMS for prospective clients. - Schedule coaching sessions and follow up with existing clients. - Update social CRM wi...

    €10 / hr (Avg Bid)
    €10 / hr Média
    26 ofertas

    We are looking for someone with real estate experience to make calls to potential buyers or sellers and set appointments.

    €485 (Avg Bid)
    €485 Média
    21 ofertas

    Estamos buscando una persona con buena disposición, inteligente y con alta capacidad de resolver problemas para la atención al cliente de nuestra página web. Tus funciones serían: - Responder chats en directo con dudas y consultas - Responder comentarios en Youtube, Facebook y en la propia web. Se trata de responder a gente que tiene dudas relacionadas con asuntos financieros, sobre todo cuentas bancarias, tarjetas etc. El trabajo sería en horario español, de 10 a 8 de la tarde, con la posibilidad de usar 2 horas en el medio de descanso. Interesad@s enviad propuesta de trabajos similares junto con el currículum para posible entrevista.

    €493 (Avg Bid)
    €493 Média
    62 ofertas

    Hi, I am currently applying for service delivery manager position (IJP) internal job in my office Travix international. Below is the JD For our office in Bangalore we are looking for a full time Service Delivery Manager Skyscanner As the Service Delivery Manager you are accountable for the service delivered to Skyscanner customers. You achieve this by coaching your team which consists of Team Manager and Quality Assurance Managers. You ensure that all procedures & processes are executed by your team. You implement & monitor the successful implementation and you report out on this. You work closely with the Skyscanner Account Manager and goal is to ensure that the Skyscanner Team operates within the agreed service & quality levels. Your Responsibility Ensure that the service ...

    €15 (Avg Bid)
    €15 Média
    2 ofertas
    Buy a Verizon prepaid sim-only 3 dias left
    VERIFICADO

    Hi, This bid is for US-based bidders only. You will need to go to Walmart or Target (or wherever you would like) and buy a prepaid sim-only Verizon mobile. I will share the exact details with bidders. Alfred

    €205 (Avg Bid)
    Local
    €205 Média
    5 ofertas

    I will shortly move to Sicilia with my family. I will need someone local, in the area of Trapani and Agrigento, that can help us with running errands, bureaucracy, and then with professional translations, customer service, and other responsibilities. Please, if you do not live in the area, refrain from applying.

    €8 - €15 / hr
    €8 - €15 / hr
    0 ofertas

    Responsibilities: Manage large amounts of inbound and outbound messages and calls in a timely manner. Follow communication 'scripts' when handling different enquiries. Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Take initiative to upsell products when they arise. Establish sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Attend educational seminars to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets. Requirements: Required language(s): Malay Fresh graduates who are interested to start their career in a call Centre are also encouraged to apply –...

    €23 (Avg Bid)
    €23 Média
    3 ofertas

    Wir suchen jemand der unseren Kunden zur Seite steht, wenn es mal nicht rund läuft. Unsere Kunden sind per Telefon, Email oder Chat zu helfen. Support Tickets sind für unser Tech Team zu erstellen und nach einer geeigneten Lösung für den Kunde ist zu suchen. Fliessend in Deutsch, Französisch und Englisch ist Pflicht , Italienisch wünschenswert. Weitere Arbeiten für später: Software testen, Kundenschulungen auf Deutsch und Französisch durchführen Erfahrung mit Notion, Hubspot, Slack und Googlesheet. Pensum: ca. 20 Stunden / Woche

    €21 / hr (Avg Bid)
    €21 / hr Média
    3 ofertas

    Personal virtual assistant needed for my new project asap..

    €138 (Avg Bid)
    €138 Média
    78 ofertas

    we will be doing different exhibitions in noida. It will be in different societies. We need a sales person who can do sales over there.

    €3 / hr (Avg Bid)
    €3 / hr Média
    1 ofertas