Suporte ao Cliente Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

A partir das avaliações de 95,039, os clientes avaliam nosso Customer Service Specialists 4.88 de 5 estrelas.
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    35 trabalhos encontrados, preços em EUR

    La actividad consiste en pedir una cotización de manera presencial en cinco empresas asignadas por tu coordinador. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial a cada uno de los cinco negocios asignados. (Tiempo aproximado 5 horas: 30 minutos en cada negocio + 30 minutos de tiempo de traslado a cada negocio) 3. Enviarnos las cotizaciones recibidas por corr...

    €28 - €235
    Local
    €28 - €235
    0 ofertas

    Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llamó no haya respondido es necesario volver a marcar más tarde para lograr la conversación con los vendedores y obtener la cotizaci&oacu...

    €9 - €28
    Local
    €9 - €28
    0 ofertas

    I am looking for someone to test out an app or two for me. Must be U.S. based

    €22 (Avg Bid)
    €22 Média
    10 ofertas

    I'm in need of a native German-speaker for a part-time customer support role, working 1-3 hours a day. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in German - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked upon but is not strictly necessary.

    €8 / hr (Avg Bid)
    €8 / hr Média
    8 ofertas

    **Título del Anuncio: ¡Únete a Nuestro Equipo de Atención al Cliente para Dropshipping!** **Descripción:** ¡Estamos buscando un Especialista en Atención al Cliente para unirse a nuestro equipo de dropshipping y ayudarnos a brindar un excelente servicio a nuestros clientes! Si tienes experiencia en este campo y hablas español con fluidez, ¡queremos conocerte! **Sobre Nosotros:** Somos una tienda de dropshipping en crecimiento que se especializa en [mencionar el nicho o tipo de productos]. Nos esforzamos por ofrecer productos de alta calidad y una experiencia de compra excepcional a nuestros clientes. **Lo que Ofrecemos:** - Honorarios iniciales de $4 por hora, con 4 horas de trabajo a la semana. - Posibilidad de aumentar las ...

    €4 / hr (Avg Bid)
    €4 / hr Média
    16 ofertas

    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

    €10 / hr (Avg Bid)
    €10 / hr Média
    45 ofertas

    I am looking for a reliable virtual assistant to help me with a variety of tasks ranging from email management, scheduling, data entry and documentation to managing Excel sheets and handling calls. Your communication skills are crucial and you should be comfortable with a variety of communication tools. Ideal skills and experience include: - Prior experience as a virtual assistant - Proficiency in time management and organizational skills - Strong communication skills - Familiarity with a variety of communication tools including email, instant messaging apps and Whatsapp calls I expect to communicate with my virtual assistant on once per day 1-2 hours a day basis. The right candidate would be someone who is proactive and can work independently to get the job done. Must be fluent in Eng...

    €3 / hr (Avg Bid)
    €3 / hr Média
    214 ofertas

    We oversee a significant volume of emails on behalf of our clients, and we presently utilize to facilitate the warming up of our email accounts for enhanced deliverability. We seek an experienced individual proficient in utilizing warm-up tools to assist in managing our inboxes within inboxlane. This delegation will enable us to redirect our focus towards efficiently managing client sales while using pre-warmed inboxes for sending emails. Required Skills: - Excellent comprehension of English is crucial - Familiarity with or similar email warmup management platforms is a plus. - You should have previous experience as a Virtual Assistant or in a similar role. As for timing, there's no specific deadline for project completion as I am looking for ongoing assistance. I appreciate re...

    €9 / hr (Avg Bid)
    €9 / hr Média
    72 ofertas

    I'm seeking a talented virtual assistant to support me with email management, data entry, and appointment scheduling. The ideal candidate should be able to dedicate less than 10 hours per week to these tasks. Key Responsibilities: - Efficiently manage my email correspondence - Perform data entry tasks as needed - Assist with scheduling my appointments The successful freelancer will need to have a solid grip on the Microsoft Office Suite, as well as experience using project management tools. This role will suit someone who is organized, proactive, and highly efficient. Please provide examples of your past experience in this area when applying.

    €17 / hr (Avg Bid)
    €17 / hr Média
    115 ofertas

    I'm looking for a freelancer who can help me take these indeed assessments for will be focused on evaluating candidates' technical skills and problem-solving abilities. Key Requirements: - Proficient in creating multiple-choice questions that accurately assess technical competencies. - Familiar that can effectively evaluate problem-solving skills. - Experience with online assessment tools is preferred, though not mandatory. The ideal candidate will: - Have a strong understanding of technical skills required for the position in question. - Be able to create engaging and challenging multiple-choice questions. - Provide a detailed evaluation of candidates' problem-solving abilities. - Ensure the assessment is a fair and accurate representation of candidates' skills.

    €17 / hr (Avg Bid)
    €17 / hr Média
    47 ofertas
    Remote Point of Call Coordinator 5 dias left
    VERIFICADO

    Ongoing weekly work opportunity up to 60 hours per week I'm looking for a dedicated professional who can serve as the primary point of contact for my company, overseeing both customer support and team coordination. More specifically, I need someone who can assist in setting up a system that will: - Enable VoIP calling capabilities: You'll be responsible for setting up a system that can make calls to my customers from your country, but display an Australian number. - Schedule and Calendar Integration: You'll be in charge of setting daily schedules for teams, ensuring everyone's tasks are balanced. - You will be required to answer phone calls send text messages to team and customers for up to 50 hours per week. - you will need to be the point of contact for all team or...

    €126 (Avg Bid)
    €126 Média
    19 ofertas

    Please submit a voice recording using to apply to this job, you must submit a voice recording telling about your experience & schedule (in English) If you do not submit a recording, we will not contact you. The pay is $100 / week, starting. 6 hours per day.

    €106 (Avg Bid)
    €106 Média
    11 ofertas

    I am seeking intermediate-level virtual assistants who can perpetually support the growth of my digital agency. Your primary tasks will include but are not limited to: - Email Management: Organizing & responding to a volume of emails. - Social Media Management: Executing strategies and managing multiple social media profiles. - Research and Data Entry: Conducting web research and entering data. - Lead Generation: Identifying and cultivating potential clients. - Web Development: Assisting in maintaining and updating our agency's website. - Sales Appointment Setting: Scheduling meetings with leads and partners. The ideal candidates will have prior experience in these areas and have an understanding of the operations in a digital agency. Please indicate your timezone and working h...

    €6 / hr (Avg Bid)
    €6 / hr Média
    48 ofertas

    I'm in need of a seasoned salesperson with expertise in telecommunications sales, excellent interpersonal skills, and a solid understanding of VoIP systems, to drive sales of our secure landline VoIP phone system to United States small and medium businesses. Key responsibilities include: - Inside and outside sales activities to potential small business customers - Conducting engaging remote and on-site product demonstrations - Handling objections and closing the sale The ideal candidate should have: - Prior experience and a successful sales track record in the telecommunications and/or cybersecurity industry - Exceptional communication and negotiation skills - A solid understanding of landline phone systems Your role will be pivotal in boosting sales and our presence in the small b...

    €126 (Avg Bid)
    €126 Média
    11 ofertas
    Expert Virtual Assistant Needed 4 dias left
    VERIFICADO

    As a busy entrepreneur, I'm in need of a virtual assistant who can function seamlessly as my right-hand man/woman. I anticipate requiring over 15-20 hours of your time each week as there are a host of tasks that need to be managed. *I'm seeking a skilled virtual assistant to assist me with a range of tasks on a weekly basis. Your primary responsibilities would include: -NUMBER 1 TASK: Sending DM's using my IG to influencers to create more business and that are relevant to my business model. You'll be sending DMs to certain influencers on Instagram following our agency’s message template. I will then take over the conversation once someone is interested. - Email management- Staying on top of my inbox and keeping communication lines open. - Creating job posting...

    €11 / hr (Avg Bid)
    ADC
    €11 / hr Média
    72 ofertas

    I require a customer service/sales representative available on a per-call basis with a sales bonus. The job involves handling 50-100 calls per week for our bouncy rental business. Key Responsibilities: - Handling incoming calls from potential and existing customers. - Providing exceptional customer service. - Identifying and converting sales opportunities. -Answer incoming calls and provide comprehensive information about our inflatable party rentals. -Efficiently process bookings, manage customer inquiries, and close sales. -Maintain a professional and courteous demeanor in all interactions. -Utilize various computer applications to manage customer information and bookings. The ideal candidate should have: - Prior experience in customer service and/or sales. - Excellent communicati...

    €146 (Avg Bid)
    €146 Média
    39 ofertas

    I'm in need of a talented customer service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer s...

    €3 / hr (Avg Bid)
    €3 / hr Média
    48 ofertas

    I am in the need of a gifted writer who can help me revamp both my resume and cover letter. My professional experience is in the mid-level range. Your expertise should be in shining light on my skills and experiences so they are fitting for the jewellery industry. The ideal candidate will have: - A solid background in resume and cover letter writing - Understanding how to tailor documents specifically for the jewellery industry - Experience working with professionals at the mid-level stage of their career.

    €71 (Avg Bid)
    €71 Média
    9 ofertas
    Administrative Officer 3 dias left
    VERIFICADO

    Project Details $2.00 – $4 AUD (Australian Dollars) per hour Job Description Admin Officer. Long term, growth position Pay Rate: $2aud/h 1st month during training $3aud/h 2nd month during training $4 aud/h 3rd month and thereafter SCOPE FOR GROWTH: Upon achieving mastery of this role, you will be invited to train for the more senior position, of Operations Manager, which provides a greater salary. Mastery of the admin position might take 6-12 months. About us Steelorama International Pty Ltd is a small but growing company. It has been operating for 20 years. Simple Weddings (). We conduct legal weddings in various cities in Australia, much like a Town Hall wedding. Job Description The job also involves helping the company as whole, through various general Admin duties. It is a...

    €3 / hr (Avg Bid)
    €3 / hr Média
    68 ofertas

    展示会の詳細:  開催日: 2024年5月15日(水)・16日(木)  時間: 9:00 ~ 18:00 (昼休憩1時間あり)  所在地: 東京ビッグサイト 西展示棟1・2ホール(東京都江東区有明3-11-1) 仕事の内容: ● 顧客からの問い合わせを翻訳して整理する ● 接客補助やブース案内のお手伝い ● 収集された情報の処理を支援する ● 展示ブースの資料作成のお手伝い 経歴経験: ● 高等学位以上の在学中または卒業生で、一定の工学的背景があることが望ましい ● 日本語を母国語とします。 優れた英語または北京語または広東語、優れた対人スキルとコミュニケーションスキルを備えていること ● 前向きで楽観的な性格で、積極的に提案し、積極的に解決策を模索する方

    €215 (Avg Bid)
    Local
    €215 Média
    1 ofertas

    I am in need of a reliable virtual assistant experienced with cold calling, who can help progress my residential real estate business. Tasks: - Performing cold calls: You need to have great communication skills that enable you to reach potential clients and get their interest in our services. - Lead generation: I need assistance locating potential clients. Your knack for prospecting will come in handy for this task. - Appointment setting: Your ability to manage schedules and set appointments is crucial. This will be a part-time position requiring 10 hours of work weekly. Prior experience in a similar role in the real estate industry is required for this job.

    €10 / hr (Avg Bid)
    €10 / hr Média
    37 ofertas

    Bahis sektöründe bilgili ve deneyimli, mümkünse 10 parmak klavye kullanımı becerisimi birleştirerek canlı destek biriminde aktif rol almak isteyen arkadaşlar arıyoruz. Müşteri odaklı yaklaşım ve çözüm odaklı olan arkadaşlar bizim ile iletişime geçebilir.

    €702 (Avg Bid)
    €702 Média
    47 ofertas

    I need a reliable and organized virtual assistant based in Delhi-NCR to help me with various tasks. Responsibilities: - Email Management: Handling and organizing my email correspondence, flagging important messages, and drafting responses. - Appointment Scheduling: Coordinating and scheduling my meetings, calls, and other appointments. - Social Media Management: Assisting in managing my social media accounts, creating and scheduling posts, and engaging with followers. I am looking for an entry-level virtual assistant with a positive attitude and excellent organizational skills. The ideal candidate should be based in Delhi-NCR, as some tasks may require in-person assistance. Communication: I prefer communication primarily through email. Therefore, prompt and clear email communication is...

    €10 / hr (Avg Bid)
    €10 / hr Média
    19 ofertas

    I'm in search of a specialist manufacturer representative, knowledgeable within the building product industry, particularly tile installation products. Key responsibilities will involve: - Representing my line of waterproofing products - Adequate knowledge and experience around the specified product line is a necessity. Required Skills: - Past experience as a manufacturer representative in the building products industry - Expertise in tile installation elements, specifically adhesives, grout, and tile trim - Proven understanding of waterproofing products and their application in tile installation. Your compelling track record in the building industry and knack for increasing product visibility will be crucial to this role. If you are dedicated and driven to succeed, this role off...

    €2816 - €4694
    Local
    €2816 - €4694
    0 ofertas

    We are a PR agency for fashion & lifestyle is growing. We are looking for re recruiter who will be on the hunt for some top-notch talent to join our crew. 
Job positions to fill and short descriptions: • Sales Representative (30 positions) 
Join us at the forefront of growth and expansion. Your mission: spread the word about our services, engage potential clients, and drive sales through direct communication, including cold calling and face-to-face meetings.
 • Sales Manager (2 positions) Lead our sales team to achieve targets, drive revenue growth, and conduct face-to-face or video sales meetings with potential clients. If you're a natural leader with a passion for fashion and lifestyle, we want to hear from you! 
 The Interviews will be run shared, you as well ...

    €23 (Avg Bid)
    €23 Média
    21 ofertas

    We are in search of a reliable, skilled, and experienced virtual assistant to join our team. Without specialization, the role will encompass a variety of tasks. Your role will include: - Looking for influencers on TikTok and Instagram - Sending voice messages to the influencers - Booking them in for a further call We encourage freelancers to showcase their past work and experience in their applications. Key Skills Required: - Proficiency in English - Experience in assistance roles - High-level communication and organizational skills We look forward to your application showcasing your matching skillset, and languages spoken. Good luck!

    €4 / hr (Avg Bid)
    €4 / hr Média
    36 ofertas

    A moving company out of the New York area in US is looking for a customer support/ sales agent for a full-time position. Please record a short video of why you think you would be a good fit for the company (30sec +). Without a short video, you will not be considered. An ideal candidate: - Has experience In customer support, sales, and transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer inquiries by pho...

    €1811 (Avg Bid)
    Destacado
    €1811 Média
    17 ofertas

    I am seeking a personable and persuasive individual for a sales call role. The task will focus on offering our financial assistance program to help students with their fees. Key responsibilities include: - Thoroughly explain the details of our financial assistance program - Highlight product features within this program designed to cater to students' needs - Discuss price details, ensuring transparency and accessibility Ideal freelancers for this task would have a background in sales or customer service roles with excellent rapport building skills. Knowledge or experience within the education sector is a plus. Must be proficient in communicating effectively and articulately over the phone and adept at addressing queries or concerns.

    €15 (Avg Bid)
    €15 Média
    21 ofertas

    Looking for versatile event representatives to attend trade shows, expos, B2B fairs and events in their local city. If you live in a city with a lot of B2B events, this is an opportunity to make money attending events and networking. The representative will be someone who can juggle responsibilities and assignments across a wide range of situations. Key Responsibilities: - Act as front-line sales representative, skillfully promoting products and services to potential customers. - Gather valuable market intelligence. This includes data on customer behavior, competitor's products, trending products etc. - Build and nurture beneficial business relationships. This involves networking with industry professionals, potential customers and partners. Required Skills & Experience: - Exce...

    €38 / hr (Avg Bid)
    €38 / hr Média
    8 ofertas

    We're looking for a freelancer with noteworthy experience in customer service and a solid intermediate skill level in Photoshop. We will be opening a store in TYSONS CORNER CENTER on photography, art and graphics. Our salesperson should be experienced in retail sales, customer interaction, presentable and beginner level photoshop and photography experience required. We will hire hourly at first which could easily turn into full time depending on the employee performance and company adaptation.

    €17 / hr (Avg Bid)
    €17 / hr Média
    66 ofertas

    I am currently seeking a professional, efficient Part-Time Call-Center Agent to predominantly handle inbound customer queries. Roles and Responsibilities: - Managing inbound queries, ensuring efficient problem-solving, and providing relevant information where necessary. Ideal Skills and Experience: - Excellent verbal communication and active listening skills. - Previous experience in a customer service or call center role. - Familiarity with CRM systems and practices. - Customer orientation and ability to adapt/respond in different situations. - Ability to multitask, prioritize, and manage time effectively. Successful completion of this role can potentially lead to more opportunities within the organization.

    €2 / hr (Avg Bid)
    €2 / hr Média
    36 ofertas

    Se busca un profesional versátil capaz de realizar sin problemas tareas comerciales esenciales en los ámbitos de marketing, finanzas y servicio al cliente. Marketing y redes sociales: * Las habilidades requeridas incluyen creatividad en el diseño de contenido, experiencia previa en la conducción de estrategias de marketing digital y una sólida comprensión de múltiples plataformas de redes sociales. Contabilidad financiera: * El candidato debe demostrar experiencia en el registro de transacciones financieras, sólidas capacidades de análisis financiero y generación de informes. Es fundamental tener experiencia en el registro diario de dinero, la gestión de cuentas mensuales y las tasas de entrada y salida. Servic...

    €63 (Avg Bid)
    €63 Média
    45 ofertas

    I'm in search of a competent and versatile Virtual Personal Assistant who can help me manage my daily tasks effectively. This person will have a significant amount of responsibilities and must be able to multitask efficiently. Your responsibilities will include: - Email management: You will be required to reply to emails on my behalf, prioritize and organize my inbox, and forward important emails to me. I typically receive over 100 emails and messages per day, so it's crucial that you are able to handle high volumes of communication. - Scheduling and organization: I want you to take control of scheduling my appointments and managing my calendar. - Research and summarization: Your tasks will also include researching specific information and summarizing your findings in a ...

    €4 / hr (Avg Bid)
    €4 / hr Média
    85 ofertas

    I'm in need of a diligent telecaller with an intermediate level of expertise. I run a business in the Cloud Bound technology sector and aim to grow its success with the generation and appointment of B2B leads. Hence, your ability to effectively screen and profile potential leads will be significant. Key Skills and Experience: • Solid experience with B2B lead generation • Familiarity with the technology sector • Proven track record of appointment setting • Excellent communication skills • Proficient in lead profiling and screening It's your turn to help increase the scope and influence of my business. Let's connect and create a beneficial partnership!

    €7 / hr (Avg Bid)
    €7 / hr Média
    11 ofertas

    I'm in need of a well-spoken and assertive individual who can cold-call for my HR and Safety Consulting business. Your main role involves connecting with small to medium size businesses, and: - Generating sales leads - Setting appointments for our sales team The ideal candidate must be fluent in English, possess excellent communication skills, resilience to handle rejection, and proven experience in telemarketing, particularly creating a pipeline of appointments. A background in HR and safety consulting would also be advantageous but is not a prerequisite. An understanding of the business operation within these sectors will undeniably aid in this role. This project is for 25 completed appointments in Melbourne, Australia. If you do this project well, then we will look to engage yo...

    €159 (Avg Bid)
    €159 Média
    17 ofertas

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