Find Jobs
Hire Freelancers

Non-technical Custrom service

$10-30 USD

Fechado
Publicado há quase 6 anos

$10-30 USD

Pago na entrega
Hello, We are looking for a professional outsourcing company that can support users of our platform. We need the following: - 24/7 live chat and mailbox support - preferably shared support center, since we expect only approx. 1000 cases per month - service in English - perform instruction-based tasks in Salesforce CRM (change address details, upgrade, downgrade, merge accounts etc.), guide users through UI, inform about benefits etc. - add all cases to Salesforce (log a call functionality) - track repetitive incidents, raise issues - management: 1 team leader to participate in biweekly calls, update process instructions, discuss open issues Requirements: - proven track record of similar jobs, preferably references from European/US companies - experience in Salesforce - ability to work with European managers, mutual understanding
ID do Projeto: 17430886

Sobre o projeto

29 propostas
Projeto remoto
Ativo há 6 anos

Quer ganhar algum dinheiro?

Benefícios de ofertar no Freelancer

Defina seu orçamento e seu prazo
Seja pago pelo seu trabalho
Descreva sua proposta
É grátis para se inscrever e fazer ofertas em trabalhos
29 freelancers estão ofertando em média $21 USD for esse trabalho
Avatar do Usuário
Hi we can help you with best non technical customer support service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$10 USD em 1 dia
5,0 (7 avaliações)
4,9
4,9
Avatar do Usuário
This job requires a company or team to handle all customer sevice task and have experience in it with Europeon and US companies Relevant Skills and Experience We are 4 years experienced Huge team, We have worked with Clinicoin, GatorWebz, Nexvision Financial Group, UnlockAuthority etc. We handled all the customer service tasks. Proposed Milestones $10 USD - milestone We can give 24/7 service with best, as we have 4 years experience. we are looking forward to it.
$10 USD em 1 dia
4,8 (21 avaliações)
4,4
4,4
Avatar do Usuário
Hi we can help you with 24/7 non technical customer support service. we can help you with live chat support and email support etc. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At 24X7 BPO, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. 24X7 BPO provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at freelance. 24X7 BPO team
$10 USD em 1 dia
5,0 (4 avaliações)
3,3
3,3
Avatar do Usuário
I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone. Relevant Skills and Experience I have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. Proposed Milestones $30 USD - Day 1 of Customer Services $30 USD - Day 2 of Customer Services $30 USD - Day 3 of Customer Services $30 USD - Day 4 of Customer Services $30 USD - Day 5 of Customer Services $35 USD - Saturday Customer Services $40 USD - Sunday Customer Services I have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. I was trained at large Firm in the U.S and served as Team Leader for over 2 years. I manage and own also an Outsourcing Customer Services company. I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone. I am determined to exceed customers expectations. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer retention and loyalty. I have consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. I am familiar with a variety of customer support tools and paltforms such as Tawk, Livezilla and Zendesk. I am a flexible full-time freelancer and can work U.K, EU, Australian or U.S. business hours
$35 USD em 1 dia
5,0 (3 avaliações)
2,7
2,7
Avatar do Usuário
I would like to bepart of this project because I want to satisfy your needs and clients' as well Relevant Skills and Experience Proactive, eager to having the project done witrh satisfied clients according to their questions Proposed Milestones $25 USD - as required
$25 USD em 10 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
i will give you complete work at sharp time.
$25 USD em 4 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Can handle adminstation job suc as e-mail, data entry any work assigned to me.
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Virtual assistant to do customer support, chat, outbound and inbound calls, handle CRM/ticketing system such as salesforce, project management Relevant Skills and Experience 8 yrs in the outsourcing industry doing project management and customer support. I have also handled various CRM including salesforce, asana, zoho, etc. Proposed Milestones $25 USD - customer support, chat, outbound and inbound calls, handle CRM/ticketing system such as salesforce social media marketing, bookkeeping, vendor negotiation, lead generation, research
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
i worked as a call centre agent ..mainly on service,offer update and help ..i can help you with this project..thanks Relevant Skills and Experience customer care representative Proposed Milestones $25 USD - live chat,call and emails to clients
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hi, Myself Shivangi Sharma and I have done my MBA from supply chain management and have totally 8 years of experience in handling customer queries through phone and emails Relevant Skills and Experience Hi I have 8 years of experience in solving customer queries through phone and email
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Looking for chat and mailbox support. Focused on Salesforce related tasks like logging cases and creating or modifying accounts. Relevant Skills and Experience We help businesses from around the world reduce overhead, complete projects and extend their companies overall output by providing a scalable workforce. Proposed Milestones $15 USD - per hour per agent for a 40hr work week billable every 30 days Additional Services Offered $10 USD - Virtual Assistant services $10 USD - Sales Team Support $12 USD - Inbound and Outbound Calls - B2B & B2C We are an end to end full service Business Process Outsourcing Solution.
$15 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Have 8 years experience in handling customer calls, emails and chat support. Stay tuned, I'm still working on this proposal.
$10 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I have 10 years of experience in call center industry and 2 years experience in live chat. I can assure you I can fulfill all your requirements to keep our business relationship longer. Thanks, Irfan Relevant Skills and Experience I have 10 years experience in call center and 2 years experience in live chat.
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
I am interested in applying for your Live Chat Agent post. I believe that my skills set and experiences will help me do the job well. I am working as a Live Chat Support/Email Support at SETVNOW using Zendesk tool for over a year. This involves giving answers to satisfy and meet the needs of our customer. With my live chat support experience, I usually handle 5-6 customers at the same time. Multitasking is my expertise. Prior to this, I am also a Customer Support Expert for 7 years in Convergys. My work focuses on customer service satisfaction, technical troubleshooting, bill explanations and sales upgrade on chat, voice and email support in one of the biggest cable company from U.S. I got promoted to handle a team and coach representatives in developing their way of giving high level of customer satisfaction. I am keen to details, very determine to always do my best at any assigned task and I am never late since I can manage my time well. I can be easily trained and is highly adaptive to changes. I am a very goal oriented person and I would be happy to render my service and be a part of your company.
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
IAMTECHNI. is a Pondicherry based firm with combined industry experience, providing technology and security solutions. Since 2016, IAMTECHNI has been affording information and communications technologies (ICT) that utilize all aspects of network, IT, and CCTV engineering. Because we value each of our customers and respect his or her individualized needs, we pledge tailored and exclusive services that cater to those individual needs and deliver lasting results. Working alongside of you, we strive to adequately fulfill your infrastructure's technological and security needs, as well as tending to any emergency requests with boundless capabilities, unlike our competitors. We also value your budget and business goals, so we pride ourselves in our cost effective and reliable security and cabling services. Unlike our competitors, our smaller size allows us to work more closely with you to meet every need. Our certified technicians specialize in a wide variety of projects of all sizes and in numerous industries. Because of the nature of our approach to each project, our high quality results have resulted in a loyal customer base who know they can trust us with not only their ongoing daily communication needs, but also their most challenging projects and technological issues.
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hi I am sampat medhane assistant professor in engineering college from pune,india. As I am working with computer/IT students who are highly efficient and technically sound. So I can assign number of resources to complete this task. Looking forward. Thank you.
$30 USD em 10 dias
0,0 (0 avaliações)
0,0
0,0
Avatar do Usuário
Hello! We could provide a team of fully english speaking agents with great communication and no accent problems. All agents have sales skills, customer support experience. We just charge per hour rate and include a dedicated supervisor, QA, trainer. We are located in Mexico near the border so we understand the American culture. If we could further communicate i could provide you with company profile and all documents that explain our company culture and our road to success on each campaign. You could look for us as Szertegia
$25 USD em 1 dia
0,0 (0 avaliações)
0,0
0,0

Sobre o cliente

Bandeira do(a) UNITED STATES
United States
0,0
0
Membro desde jul. 24, 2018

Verificação do Cliente

Obrigado! Te enviamos um link por e-mail para que você possa reivindicar seu crédito gratuito.
Algo deu errado ao enviar seu e-mail. Por favor, tente novamente.
Usuários Registrados Total de Trabalhos Publicados
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Carregando pré-visualização
Permissão concedida para Geolocalização.
Sua sessão expirou e você foi desconectado. Por favor, faça login novamente.