Rhea S.

I am a highly skilled and experienced operations professional with over 5 years of expertise in both the IT and Travel industries. My strong suit lies in team management, problem-solving, and process improvement. Throughout my career, I have excelled in leading and motivating teams, resolving customer escalations, implementing new procedures, and driving operational excellence. My track record showcases exceptional service delivery to major corporates, surpassing sales targets, and ensuring utmost customer satisfaction in the travel and IT sectors. I possess proven abilities in financial management, marketing, key account management, and vendor liaison. Having always been in client-facing and team management roles, I deeply understand the importance of effective communication and maintaining a problem-solving, positive attitude.