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@rabihkassar
Bandeira de Lebanon Furn El Chebback, Lebanon
Membro desde 8 de outubro de 2016
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rabihkassar

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My name is Rabih Kassar. I am a Hard Working Person with 2 degrees: Agriculture Science and Business ---- Aiming for my masters. I am a Lebanese , fluent in 3 languages (spoken and written): Arabic , French and English. Below are the services that I can offer: 1. Microsoft Offices Related (Particularly Excel / Word) 2. Data Entry 3. Web Research 4. Translation (English, French and Arabic) 5. Tutoring Math Physics Statistics Accounting ... 6. Autocad 7. Sketching / Drawing 8. Technical / Customer Support. Why choose me? I ensure punctuality, accuracy, and confidentiality of your work. Affordable Rates & High Quality Of Work
$10 USD/hr
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  • N/ATrabalhos concluídos
  • N/ANo Orçamento
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Portfólio

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Experiência

Math / Physics / Statistics and Accounting Tutor

Jun 2015

-Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments. -Providing them with feedback using positive reinforcement techniques to encourage, motivate, or build confidence. -Develop teaching or training materials, such as handouts, study materials, or quizzes. -Communicate students' progress to parents, in person or by phone..

Technical / Customer Support

Nov 2014 - Dec 2017 (3 years)

-Handling escalated cases and complicated technical issues: Call quality, VPN, Crashes, Website errors, SIP configuration, Payment issues. -Improving customer satisfaction and resolving complaints. -Tracking Fraud account, cards and Charge-back payments. -Following Up with new re-sellers. -Perform test cases on Apps & Website when detecting bugs. -Train new agents; Analyze data & statistics; refund & compensate customers..

Sales Associate /Cashier-Kids Wear

Sep 2012 - Nov 2014 (2 years)

-Selling displayed items (including children accessories and perfumes) -Associate customers in choosing their kids clothes or in buying gifts -A continuous replenishment of sold items -Receive payment by cash, check, credit cards, vouchers, or automatic debits. -Issue receipts, refunds, credits, or change due to customers -Ensuring customer satisfaction and achieving monthly goal.

Supervisor

Dec 2009 - Jul 2012 (2 years)

Responsible for managing a staff of 5 people. Coordinates the shipping of goods, sets up displays, assists customers and staff during business hours. Monitors employee productivity and provide constructive feedback and coaching.

Educação

Lebanese University - Agriculture Sciences

2010 - 2015 (5 years)

Lebanese University - Business Finance

2015 - 2018 (3 years)

Qualificações

AutoCad 2D (2018)

Lebanese American Center

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