INBOUND TECH SUPPORT CALLS NEEDED

I'm interested to work on it. Since I have no experience in this field, let me know the best rates that you offer. Payyy after you like toe quality of my work. Pm so that we can discuss and move further................

Hello, I am a Native English speaker. I have seventeen (17 yrs) Years experience as a customer service representative with my "previous" employment at Federal Express (where I was trained in customer service/office procedures) and Fargo Electronic Jamaica based in Minnesota U.S.A. I was also a provisional customs broker at both companies; duties include customer service procedures such as handling inbound and outbound calls and walk-in customer inquiries and Brokerage entries. My internet speed test average 11.15 to 15.34 Mbps. Ping 9ms. I do full time customer service, Tech support, I schedule appointments, Emails, faxes, call follow-ups to ensure an accurate & professional customer care experience. Looking forward to working with you

Hello, I can get this project executed. Our rates starts from $12 per hour to $20. I have multiple. I have extensive experience in tech support with Dell computers.

I am experience as technical support Engineer. So This work is easy for me. I am easily able to handle process.

• Hands on Experience in Active Directory and Exchange Server Configuration • Good Knowledge in Switches, LAN and WAN configurations • Good Knowledge in VMware maintenance and MSOffice with Outlook. • Hands on Experience on DNS, DHCP configurations. • Customer service and retention skills. • Ability to provide sales support and end user training. • Excellent communication and writing skills. • Excellent skills in inventory management. • Able to work under pressure and independently. • Able to work independently and in a team environment. • Strong problem solving and decision making skills. • Organization and editing skills. • Able to provide outstanding customer service. • Able to learn new technologies. • Excellent presentation with technical skills. • Good team worker and self motivated. • Flexible to work in rotational shifts. • Excellent relationships with the major companies.

Hi, Hope you are doing well! We would like to propose our services for your project. About us - HOH is a India based firm which works on a unique concept of renting a virtual team/ virtual employees to cater to your people needs. It is often not feasible for businesses to hire a fulltime team to get work done as per their choice. We offer virtual staffing solutions as per the need of the customer. Human resource on hire gives you an option to build a team as per your requirement or to hire individual team members depending upon the client requirement. We have ready pool of virtual employees who can work as software/web developers, customer service agents, technical support agents, tele callers, Recruiters, SEO Executives etc. we are there for you! Whether you want a full time resource or a shared resources, we offer all solutions. Value Addition - 1. If we are given this opportunity, we would ensure that the work is done seamlessly and with maximum output. 2. You can choose to pay on monthly or hourly model as per your convenience. 3. We give you backup of the resource without any extra cost. For eg. you hire 2 agents from us, we would train 2 extra without any cost to you as backup agents for emergencies like sickness etc. 4. The project manager's are assigned without any additional cost. We would be waiting for your positive reply and hope to build a long term professional relationship with you. Regards, Radhika Malik HRonHire

A proposal has not yet been provided

We can generate inbound tech support calls(google Email, Router, Networking, general software issues,Pop ups, System optimization, Virus, Microsoft products related, all major Anti-Virus OEMs,Virus, anti-virus, Microsoft, OEMs - Dell, HP ).

I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 8 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home. And with that mentioned I have been doing this for 8 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I have worked with top Fortune companies like AT&T, Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst) and QWEST Broadband Support (As a Quality Analyst).

I work for SCC for a year and half and during this time i learn how to comunicate with people in order to understand their issues and i learned how to solve those issue as soon as possible in order to make the customer happy.