Interactive software for city and village mayor for help with street lighting (Android, iOS, web)

I would need to get offer, where should be animated frog, which is in czech language says, what we are able to help with and after every part should be 2 up to 5 possibilities, from which he/she choose. After that, for each posibility will be next speaking and in the end, whe should get data for our database, which would continue to our technician, which will prepare blue print and offer and should be interactively delivered after clicking to hypertext in new mail... After that , it should goes to whole Europe and then to Africa and part of Asia in different languages to public database of e-mail. Asistant should search mailing and these, which will not open, which has been blocked or so will be calling and checking reason and trying to explain and actualize the mail address.