We are a growing Ecommerce business that specializes in online multichannel retail sales.
We are seeking to find a few individuals that are based in the United States (or are highly fluent in English) to work for us on a long term basis. We are seeking hard working, committed individuals that are committed to a high level of service and quality of work. Fast working, multi-tasking, and fast typing workers are usually the most suited to this type of work.
Important note: This will likely entail logging into an account to provide support at least two times per day, during the hours of 8am EST until 12pm CST. You will likely be able to do this work best with an additional team member (or more) so that you can cover that entire span of time on a regular basis.
If you possess most of the following skills/experience and may be interested in this role, please send us a note, along with your resume and skype ID. If you are not a native English speaker, please be sure to answer the requested questions at length to illustrate your English skills.
The positions would likely begin as hourly ($10 to $40 / hr, depending on experience) and would hopefully lead to equity and profit share opportunities within our the company for those with genuine long term commitments.
SKILLS / EXPERIENCE NEEDED:
- very high attention to detail and strong organizational skills (this is a must)
- fast typing, fast working, multi-tasking
- experience working in spreadsheets and using advanced Excel functionality
- Ecommerce background, such as running an Amazon store
- Customer Service experience (in this case, it will be primarily email support)
- Flexibility to work from home and service accounts daily, including longer hours during our busy seasons
- great candidates are often recent college grads, as well as accounting and computer science types
- Extremely reliable, high speed internet access (minimum of 10MB/sec) is required.
Other useful (BUT NOT REQUIRED) skills would be:
- Developer skills that would be useful to a data-intensive, Ecommerce business (such as software design, website design, API coding, and database administration)
- Digital marketing experience
- Big Data skills (Hadoop / Machine Learning)
POTENTIAL ROLES TO FILL INCLUDE:
1) Order Entry Specialist - Process incoming orders
2) Customer Service Specialist - Respond to incoming customer inquiries via email and solve customer problems
Thanks! - Fred
Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve.
Here is the reason. Why you should pick me?
a) I am a very expert and have the same kind of experience of 5 years.
b) I work very hard (16+ hours a day and 7 days a week) and also very fast so... it will be done very soon than most of the other providers
c) And most important part is my policy:
"I will give you (to my client) life time support (as long as you keep relation with me). And fix any bugs/problem without any cost. So, don't ever worry about me”
Please sir, leave a reply ASAP, as I am waiting for your kind reply
Hi there - My name is Sonny from the Philippines. I am very interested in the job you posted and I believe I have the necessary credentials for it. I am highly qualified for this project and would love to speak with you further about taking this project on.
Im willing to do a trial to prove that i can do this job. I can start immediately
Best,
Sonny
My name is Mike and I’m from UK. I work with individual clients and also provide outsourcing services for a number of UK and USA based agencies. Your project description sounds interesting to me and I do have skills & experience that are required to complete this project. I can show you some examples of my work. Please contact me to discuss your project.
Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University.
I am also very friendly and patient when it comes to dealing with customers over the phone.
Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system.
All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.
Hello,
We would like to work with your project. As we are outsourcing company based on kathmandu, Nepal.
We have 10 customer support staff.
Please contact me through chat because, we are not allowed to post skype id freelancer rules.
Thank you
Dear Fred,
I responded to this post in Upwork as well. I fulfil all the requirements you have listed under" SKILLS / EXPERIENCE NEEDED". I'm fluent in english to a near native level and my past work experience will prove that. I have over 2 years of experiece in admin and customer support. The most recent companies I have worked for are Castlegem Inc. UK, Dionysius Importers, UK and Lime VPN, USA.
That being said, from my side, I'm looking for a company to work long term since I'd be moving to UK and I prefer doing freelancing because it's easier than a physical part time job. It helps me concentrate more while supporting my studies financially.
I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would love to be a part of your organisation and help you in any way I can! If you happen to contact me I'd happily give you more details and I'm sure you'd consider me a good fit for your company.
I look forward to hearing from you soon!
Sachini
I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review.
In addition to my personal services, I can offer the services of one of my partner companies that I have worked with for years. For very competitive rates, I can make available a whole customer service team. Myself aside, my team has over 12 years combined experience in providing top notch customer service. Our experiences have included: telecommunications, appointment setting, working with professionals such as attorney offices, as well the automotive industry. We are bi-lingual as well (Spanish). In addition, we can offer scale-able service, even up to 24 hours a day. We are currently positioned to take up to 50,000 calls per month and can add more capacity if needed.
Thank you for allowing me to introduce myself and for reviewing my qualifications. I look forward to the opportunity of working with you. You may contact me by email at adamckitchen @ gmail . com or by phone at 1 704 989 6420.
Thanks for your time,
Adam Kitchen
I am totally free and no job to do. I am educated and knowledgeable with a good typing speed and have computer at home. Your project will be done before a deadline. Believe me. Do payment after your worked has been done. Will be done as quickly as possible
I am the best candidate for this project because of my experience handling retail/eCommerce account. My experience includes working for Dell, Wish and Premium Patio.
Hello!
I'd be absolutely thrilled to be given the opportunity to work on this project!
While I did not recently graduate from college, I do have the skills needed that you require.
I actually already do some email customer support for another company and I love it!
I have a great time speaking with customers and helping solve the issues that they may be having.
If you'd like I can put you in touch with the person I work for so that they can give a review of my work.
I do have some eCommerce experience by way of an Amazon store, Etsy and Ebay as well as Shopify.
I speak English well, am very organized, detail oriented and I care a lot about those that I interact with. I enjoy being able to learn about a company and being able to help them grow is a plus.
I am a stay at home mom, so I do have access to being available when needed. If something does come up, you would be notified days ahead of time (dr. appointments etc.) I can be reached at all times through Whatsapp, or I can provide my cell number as well. I have the option to be available whenever you need me to be, and I certainly don't mind working more hours when necessary. It would in fact, be welcomed.
I actually am in the process of taking some digital marketing courses through Udemy, as I am highly interested in the topic.
I actually hope to be able to eventually sell my handmade goods (crochet, cross stitch) so being able to market effectively is important to me
I hope that you consider me to work with you!
Good Afternoon I have over 25 years of Customer and Technical Support experience as well as Data Entry, Web Design, Management, and Training, type 60 wpm.
I have Comcast Extreme High Speed Internet with a 3.0 Quad core laptop with 8 GB of RAM and have my own office set up in our home to ensure I can dedicate 40+ hours a week if needed and will most definitely be able to work from 8 am to 12 am est.
I am an efficient, organized, professional freelancer with an unshakable work ethic, excellent communication skills and a team player that takes pride in a job well done.
I am available at anytime to discuss further details of your project and look forward to hearing from you at your earliest convenience.
Thank you for this opportunity
Sincerely,
Shawn Ashcraft
Hi Fred, Thank you for this opportunity. As I could understand after reading your project details, you are looking for a assistant who can handle something like a Amazon Store. I have experience of working as a data entry operator, data conversion expert, chat assistant, virtual assistant, Telecaller (inbound), handling WP websites, uploading data to website control panels etc. I have a total experience of 7 years working online with various clients and used to work as a Inbound Telecaller for 2 years prior to this various virtual assistance jobs.
Hello,
Greetings from #TLN.
I'm a highly motivated internet marketing professional offering several years of experience in advertising on a multitude of digital platforms and social media networks.
Creativity, the ability to generate new ideas with enthusiasm and passion for advertising has always been a key part of my success in the fast paced and ever changing world of internet marketing.
Whatever your digital marketing desires may be, I can assist!
- Logo/Graphic/Banner Advertisement design
- Digital Marketing Consultation
- Social Media account set-up
- Social Media post coordination
- Logo/profile image design
- Paid Advertisement creation using (Google, Facebook, Twitter & more)
- Email Marketing
- Lead Generation
- Location/Listing Management
- App/Sweepstakes creation
- Customer service/Review tracking/response
I'll be glad to continue our discussion and hope to talk to you soon.
Best Regards
Sincerely,
Facebook Online Target Marketing Specialist
@TLN- Digital Marketing and Branding Agency
Hi Fred,
I'm interested and would like to take on your project!
I am a well-educated, bright, and experienced assistant with 5+ years of expertise and flawless English (I am a native speaker). I have experience working as a project manager, a virtual assistant, and a personal assistant. I am also Internet and computer savvy and a very fast learner.
I love the idea of being a part of a project and helping it grow and develop through months and years as I tend to build long-term business relationships and am both enjoying process and aiming for great results. As well, I like creating order out of chaos and have a knack for organizing things and communicating with people.
My Super Power is thinking outside the box. I am keeping a good balance between rational and logical approach and my creativity: these things work best when combined; if there is a task or a problem, I see a lot of solutions and ideas instantly. I am always up to new ideas and am constatly looking for the ways how to make things work better, faster, and more efficiently.
I am currenly based in Europe, so the schedule you proposed sounds great as it's afternoon for me.
Don't hesitate to contact me if you're interested -- let me know more please! We can discuss the pay and any details over chat. I am willing to start as soon as possible.
My Skype ID is darkblue_almostblack.
Looking forward to hearing from you,
Katherine
After carefully reading over your projects needs, I am certain that I will be able to assist with providing exceptional customer support. For the past 17 years, I've worked in roles that were either client facing or customer facing. My passion for creating a great customer experience is very evident. My areas of expertise include: customer service, excellent communication skills, data entry, great analytical skills, organizational skills. I am confident that I have want it takes to succeed in the role, and would love to send a copy of my resume for your review. Please feel free to contact me for further discussion at 404.556.3236.
Warmest regards,
Jericah Carter
Dear Sir/Madam,
I applied for this job because this is what I am best at - being a personal assistant and doing various tasks. I have been doing this job for 2 and half years now. The combination of having a degree in Public Relations (PR) and being very communicative and prompt in various job tasks makes me a good candidate for this position. My main goal is the clients satisfaction. The part where I can organize things and make a good fast pace in problem solutions and delivering good results while helping out is what makes me happy. My hard-working, enthusiasm, responsibility and respect for deadlines is shown from the comments of my past clients here on my profile and I think that speaks for itself. Having a lot of patience and the desire to learn about new things makes me a person who can find the best solutions to achieve your project goals with quality and deliver them on time. Having the ability to maintain high level of precision (meaning that I always give 100%) I am always serious, dedicated and determined to professionally solve every new job challenge that comes across
Hope to hear from you soon,
Daniela
I have 9 years of experience in IT industry with more than 2.5 yeasr of experience in Hadoop technologies like Hive,Pig,Sqoop, Hbase ,Mapreduce and Spark.I will ensure no dead lines are missed and work with utmost commitment
Native English Speaker in English-Caribbean
Possess 3-4 years Customer Services Experience in Phone, Email and Chat Support
Excellent on meeting Performance Based Indicators and Quality Assurance for Service Delivery
High Customer Satisfaction rating throughout employment
High track record of meeting targets and completing deadlines
Proficient at work tools making work efficient
Punctual
Results oriented
Excellent communication skills
Self-Organized and work well with a team
Available for work immediately,
Please feel free to request my Skype ID and resume, not attached here due to space considerations
