Purecloud web app trabalhos
I am looking for a skilled developer to create a website and mobile app for personal blogging. The website should be built on WordPress and the app should have basic blog browsing functionalities. The design style preferred is classic and professional. The ideal candidate should have experience in WordPress development, mobile app development, and should be able to create a classic and professional design. Social media integration and sharing is not required. Contents of the website is supposed to have a logo, and 5 sections: 1. Home Page 2. Case Studies 3. Blog named "Contact Center" with option for people to comments, like, and share- Supposed to have 8 subsections i. Contact Center Architecture ii. Interactive Voice Response iii. Routing Pl...
... landing pages y web en la que puede requerirse de su aporte de experiencia, y otros tipos de tareas relacionadas apoyando al equipo de Marketing Digital. Reporta a: Director de Marketing Digital Responsabilidades:: - Conexión de las distintas fuentes de leads a los flujos de campaña - Administración de las acciones de contacto sobre estos flujos (SMS, WhatsApp, llamada telefónica, emails, etc) - Configuración de las llamadas telefónicas entrantes de la compañía - Gestión de las incidencias con los departamentos de soporte de las herramientas utilizadas - Soporte a los usuarios dentro de la compañía sobre lo antes mencionado - Investigación y propuesta de nuevas metodologías y herramientas ...
In...There should be two different use cases: VideoChat Use Case - [ ] Customer Request Video: Web or mobile user request video call: Now or schedule —> Agent receive a video session from user on PureCloud. - [ ] Agent Generate Video Session: Agent during an interaction offer customer to escalate to video call and generate video session. PureCloud APIs allow to connect a live session using chat, the idea is to share video information (session url with agent when using use case 1) For second use case the agent should be able to generate a video session using a simple webpage to create this. Both platforms uses REST APIs. Documentation Tokbox (Video Solution) API: PureCloud (Contact Center) API:
Hello, we need to integrate Manychat bot: To PureCloud App API: Please check each documentation carefully to put your offer. It is possible to propose integration to any other chatbot in the market similar to manychat
Need website form to send information to purecloud.
We have been retained by a Client and need someone with experience with Amazon LEX integration with Genesys PureCloud IVR and AWS Machine Learning to Create a Question and Answer Bot with Amazon Lex and Amazon Alexa. We are Wellsure Corporation, 2012, an innovations development company. The end goal is to have an easy interface chat and text bot where people can ask about Longevity and AntiAging pathways and get answers. The data for the bot will come from the client websites and other identified resources. [AWS Lambda natively supports Java, Go, PowerShell, Node.js, C#, Python, and Ruby code, and provides a Runtime API which allows you to use any additional programming languages to author your functions. Please read our documentation on using Node.js, Python, Java, Ruby, C#, Go an...
We are Wellsure Corporation, 2012, an innovations development company. We have been retained by a Client and need someone with experience with Amazon LEX integration with Genesys PureCloud IVR and AWS Machine Learning to Create a Question and Answer Bot with Amazon Lex and Amazon Alexa. The end goal is to have an easy interface chat and text bot where people can ask about Longevity and AntiAging pathways and get answers. The data for the bot will come from the client websites and other identified resources. [AWS Lambda natively supports Java, Go, PowerShell, Node.js, C#, Python, and Ruby code, and provides a Runtime API which allows you to use any additional programming languages to author your functions. Please read our documentation on using Node.js, Python, Java, Ruby, C#, Go and...
Development of an CTI Integration from Genesys PureCloud and Microsoft Dynamics 365 Requested is the development of an CTI Integration from Genesys PureCloud Standard Agent Desktop to Microsoft Dynamics 365. This integration shall handle the following usecases The solution shall be based on the general available web based programming language such as javascript, NodeJS, Typescript. usecase 1: * call is answered by the call center agent in PureCloud Agent Desktop based on the standard functionality of PureCloud * agent has a screen with a web button linked to Microsoft Dynamics CRM * agent clicks on this button and data (phone number and customer number) will send to the Microsoft Dynamics CRM mask. * Microsoft Dynamics 365 receives the data. * If c...
I need you to develop some integration between PureCloud and SagePay. We are a contact centre that need to take payments via a mid-call IVR. We currently use a direct integration and PureCloud's Bridge Server does not support Direct. Sage have a new PI API that can integrate with Sage.
