Ramesh J.

I've decade of experience in Business analysis , contact center solutions, data analysis -key interest in identifying business needs and determining solutions to business problems. - experience of analysis of data including inspecting, transforming, and modeling data with the goal of discovering useful information, suggesting conclusions, and supporting decision-making - experience in providing contact center solutions including interaction with customers over a variety of media, including telephony, e-mail, social media, and internet chat. Calls may be inbound or outbound. Inbound calls , for example to obtain information, report a malfunction, or ask for help. and, outbound calls includes marketing & sales related activities. Please feel free to reach me to discuss my experience in detail