Arlene A.

## BIO **ARLENE B. ANDRADE** 258 DR PILAPIL ST SAN MIGUEL PASIG CITY 1600 PHILIPPINES\ 09053859147 **PROFILE** A well-qualified person having experience in handling mid-management administrative assignments with proven ability in enhancing operational efficiency, sales, maximizing data management and affect team productivity. **EDUCATION** 1996 - 2000 Aklan College (a Catholic Institution)                                                                        **Bachelor of Science (major: Computer Science)**   **SKILLS**   Knowledgeable of RSA ACEAdmin, RM Portal, SAP GUI version 7.2 for Windows, SAP HR – R3 (HRIS), Windows 7, MacOS, Microsoft Office 2007/2010 (Word, Excel, PowerPoint, Access and Outlook), Internet Explorer, Safari, Mozilla, Google Chrome, Office Communicator, Basic computer hardware troubleshooting, Desktop Software Installation, Basic Wired Networking, Adobe Photoshop, Movie Maker, and Basic Photography skills   **WORK EXPERIENCE** **Optimum Solutions (Pte.) Ltd., Changi, Singapore**                                                                                                 ***25 July 2011 – 31 Oct 2011*** **Deployed at Credit Suisse, Singapore** **Admin Executive**                                                       * Provide admin support to Risk Management in sending the Secure ID tokens to the clients. <!-- --> * Updates and uploads clients\' addresses into the system for mail merging in preparation for the token dispatch. * Packing tokens, sorting mails, printing DHL labels and prepare delivery notes for proper delivery of packages. * Prepares delivery documentations and procedures. * Liaise with vendors/shippers to ensure packages/shipments are on time and correct export documentation and excise conditions are adhered to. * Communicates with vendors and clients regarding delivery times. * PB Service Center Helpdesk - Attends internal and external stakeholders. * Follow up with relevant parties to verify information details. * Raise ticket to IT support for more technical issues. * Importing and exporting database records. * Update database using MS ACCESS. * Perform manual data entry and maintain data records in Excel and MS SharePoint. * Prepare reports using MS Excel spreadsheets.   **Accenture Inc., Mandaluyong, Philippines**                                                                                                           ***Aug 21, 2010 – May 23, 2011*** **Prime Mover Business Solutions Inc. (Subcontract), Philippines**                                                                        ***Feb 2008 – Aug 19, 2010*** **HR / Recruitment / Personnel Administrative Assistant                        **   * Process/collects required documents of the new hired employees. Enrolls new hires into the **SAP HR system**. * Coordinates with key teams to ensure seamless execution of HR/Recruitment Admin tasks. * Create payroll report and other reports on ad hoc basis. * POC for Quality Assurance of data entered in SAP HR. Updates employees’ details upon request. <!-- --> * Enables new hire employees in the system (process access badge, enterprise id, local extension numbers, SAP personnel numbers) and upload it to the onboarding site. * Perform problem solving encountered in SAP upon enrollment of employee in the system. * Assist to cover receptionist duties. * Provide Secretarial support to the Superiors/Managers. * Prepare logistics and minutes of the meeting. * Provide day-to-day HR services and support to the business. * Prepare and maintain HR procedure documentation, job aid and process flow as necessary. * Manage the travel requirements of employees such as flight and accommodation arrangements to other sites. * Person on charge for distributing New Joiners Kit, ATM cards and ensuring all attendees of the New Joiners Orientation have been logged in the attendance sheet.    * Preparation of presentation slides / necessary document. * Responding to query issued by stakeholders, which regards to employee enrollments, updates, and payroll reports (bonuses, salary, benefits & compensation). * Support external research efforts related to people programs. * Orders office supplies needed for the team. * Organizes / coordinates events and other activities for the department (such as month end celebrat ## Area of Expertise Data entry/processing, administrative support, clerical, service desk, customer service, sales, Knowledgeable of RSA ACEAdmin, RM Portal, SAP GUI version 7.2 for Windows, SAP HR – R3 (HRIS), Windows 7, MacOS, Microsoft Office 2007/2010 (Word, Excel, PowerPoint, Access and Outlook), Internet Explorer, Safari, Mozilla, Google Chrome, Office Communicator, Basic computer hardware troubleshooting, Desktop Software Installation, Basic Wired Networking, Adobe Photoshop, Movie Maker, and Basic Photography skills.