Neeta D.

Manager-Customer Service- March 2010- December 2010 Manager, Risk Management and Compliance-Operations-August 2008 – February 2010 (1 year 7 months) Handled the Compliance vertical for Operations function Was responsible for evaluating the impact of regulatory change, and advice and provide guidance to the Operations unit with regards to compliance. Process Analyst-April 2006 – July 2008 (2 years 4 months) • Project Management: Gather requirements from the end users, liase with IT department/vendor for system development, coordinate UAT (User acceptance testing) and implementation of the project. Carry out the cost benefit analysis for the project. Train the business users • Process Management: Improvising key processes in the company by coordination with the business users. Carry out cost benefit analysis • Resolution of issues emanating from business support functions including legal, operations, IT, actuarial and other functions