karencee

For the past 10 years, I have worked within a contact center environment in the customer service industry. My previous experience has helped me become proficient in Microsoft Word, Excel, PowerPoint and Outlook. I am able to identify problems and implement new processes for improvement. My leadership skills allow me to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line. I take ownership of tasks in such a manner that the work is completed in a timely manner maintaining the highest possible quality.