Albert Marquez
PROFESSIONAL SUMMARY
• Proven executive with over 15 years experience in credit and finance growing, managing, turning around and operating profitable businesses.
• Successful track record consistently increasing sales, building long-term customer relationships and reducing general and administrative costs.
• Capabilities include all areas of operations management, having built and operated up to 50M in P&L and as many as 75 full time employees.
• Excellent bi-lingual presenter and public speaker fluent in English and Spanish.
• Proficient in MS Office Word, Excel, PowerPoint and MS ACCESS.
EXPERIENCE
New Avenues LLC, Smyrna, GA June 2009 - January 2010
General Manager
• Recruited by V.P. of Operations to join as a Manager in Training (MIT)
• After two weeks in training was promoted to General Manager of Lawrenceville store.
• Turned around Lawrenceville operation in 90 days and was promoted to manage a new store in Smyrna.
• Utilized ACCESS database as a customer relationship management (CRM) and business intelligence (B.I.) tool to improve customer retention, identify up-sell/new revenue opportunities and proactively reduce bad accounts.
Aaron’s Sales and Lease, Conyers, GA March 2008 – June 2009
General Manager
• Promoted to General Manager and moved to another store. In 12 months took turned this underperforming location into one of the top earning stores in the U.S., making the top 10 list out of 1500 stores.
• Grew store from 742 customer base to over 975, increasing monthly revenues from 104k to over 159k.
Aaron’s Sales and Lease, Lawrenceville, GA January 2008 – March 2008
Accounts Manager
• Promoted/transferred to a store with accounts in last place. Took department to first place in one month and held first place in the region for three months.
Aaron’s Sales and Lease, Social Circle, GA August 2007 – January 2008
Sales Manager
• Placed in newly opened store with no customers. Aggressively marketed and built customer base to over 300 in three months.
Citizens Fidelity Mortgage, Marietta, GA October 2005 - August 2007
Manager/Mortgage Consultant
• Managed team of loan originators while maintaining personal production.
• Developed customer base through realtors, builders and bank loan officers.
• Brought new lenders in, expanding selection and flexibility of loan products.
AmTrust Mortgage, Norcross GA April 2000 - October 2005
General Manager
• Grew this start-up to 50M in annual revenues and maintained personal production of over 12M.
• Financial products included FHA, VA, Conventional, and Non-Conforming
• Member and regular featured speaker at GARIA (Georgia Real Estate Investors Association) on investing strategies.
• Member of GAMBA (Georgia Mortgage Brokers Association)
• Member of NAMBA (National Association of Mortgage Brokers)
• Member of Georgia Hispanic Chamber of Commerce
1st Financial Mortgage, Norcross GA April 1997 - April 2000
Assistant Manager/Mortgage Consultant
• Utilized aggressive marketing strategies including cold calling realtors, builders, mailings and other consumer-direct marketing.
• Regular guest speaker (educating first time time buyers) in home buying seminars at Re /Max locations throughout the Atlanta metro area.
• Speaker in Real Estate Investment Seminars, GARIA
• Evaluated and selected and approved lenders to submit loans through
Metro Recovery Services, Smyrna GA January 1995 - April 1997
Director of Operations
• Cold called and personally established several new large retail accounts
• Responsible for hiring, training and supervision of over 75 employees and managers
United States Marine Corp – six years.
• Rank of Sergeant in three yrs.
• Honorable Discharge
• Merit Badge
• Good Conduct Ribbon
Education
Miami Dade College
• 24 credits towards B.S. in Business Administration
