I have a solid 8 years’ experience in a BPO as Technical / Customer service. I worked giant IT companies like Hewlett-Packard, Lexmark, Microsoft, Verizon, Telstra and Aetna.
Skills:
Network Administration, Linux Administration, Windows Operating System/ Applications, VPN, Virtual Machine, Hardware Maintenance, Sales Marketing, Customer Management, Web Design And Development, Graphics Design, Problem Solving.
Certification/Training:
ITIL Certified ( Information Technology Infrastructure Library) held at Xerox Corporation Cebu City, April 2014 Top Employee of the Month, Xerox Corp
July 2014 Extra Mile Award, Xerox Corp
Sept 2014 Top Employee of the Month
May 2015 Top 9 TSR of the Month, Lexmark
Feb 2013 TOP 12 TSR of the Month, Lexmark
April 2013 Top Employee Overall Performer, Teletech
Oct 2009 Top CSAT Performer, Teletech
Oct 2009 Top Sales Performer, Teletech
Oct 2009 Linux Training for System Administration, TESDA Cebu City Feb 2005 Web design Contest, DTI, Dumaguete City July 2002