Hello,
I am an professional with 15+ years experience in finance, accounting, projects controlling...etc. Accordingly, let me summarize the tasks I have performed for this kind of job role:
- Understand the business, projects, orders.
- Invoicing of the completed milestones to the customers.
- Communicate with customers to clarify any doubts i.e. help in invoice approval process.
- Support invoice with all supporting documentation required for invoice processing/payment.
- Send soft messages/visit customer's representative just before the due date to make sure that the payment will be made on time.
- Use ERP such as SAP for the issuance of invoices and other means of communication such as Microsoft Word, Outlook, Excel for other requirements e.g. email, letter writing, spread sheets...etc.
- After the payment is received, record the same in system as payment received and send the necessary information to the accounting/controlling department for clearing the due invoice.
- In case, the payment is not approved for any technical or commercial reasons then collaborate with the concerned persons to provide the clarifications to ensure invoice approval/payment.
- However, if the invoice has been approved by the customer but still not being released for payment for any valid/logical reason then it is time to engage with the contract manager and legal person to prepare a case and send legal notice to the client.
Further details can be discussed over chat.
Regards,
Misba