Tier 1 Help Desk Staff - Bilingual: English and Spanish

Concluído Postado Aug 27, 2012 Pago na entrega
Concluído

Hi,

We are a digital signage company who is looking for a full time first level help desk operator (25+ hrs p.w) that is fluent in English and Spanish.

The operator will be expected to perform general Tier 1 tasks such as logging tickets, answering questions, performing basic checks and escalating to Tier 2 support.

Tier 2 support are English speaking only, so part of the role will be to act as translator between Tier 2 and the customer as required.

Please contact me for further information.

Engenharia Arquitetura de software Teste de Software Assistente virtual

ID do Projeto: #2771758

Sobre o projeto

6 propostas Projeto remoto Ativo em Sep 19, 2012

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gabrielxvw

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$6.37 USD / hora
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6 freelancers estão ofertando em média $13/hora nesse trabalho

rodrigorochin

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midrel

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arriettyvw

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$22.75 USD / hora
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jordicastrillo

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sithara77

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