Certifiate Tracker

Concept: If an insured requires insurance they can fill out an application and submit. Software – Insurance Tracking: Cert-Trak 1. Insurance Certificate Tracking a. Cert-Trak provides brokers, public entities, real estate managers, construction businesses, etc., a fully web hosted, low-cost, turn-key solution to support certificate of insurance tracking. CertificateHandler accurately and effectively tracks all relevant data related to both certificates and other key documents such as contracts. b. The system also incorporates several tools to streamline and automate processes including OCR scanning of ACORD Forms, auto-notification of missing and/or inadequate insurance requirements along with automated notices of pending cancellation dates. 2. Standard Features a. SaaS Deployment Methodology - CertificateHandler provides clients a fully hosted, SAS70 compliant, web-based software system supported via the JW Software Data Center, resulting in a simple to use, turn-key solution providing immediate benefits to risk managers, brokers and risk management staff: b. Just log in and Go! No software to load, maintain or support c. 24X7, 365 days/year, Secure, Web-based access d. PMAX provides the data services related to the initial import of both current certificates and current vendor data. Historical data may be imported on a T&E basis. e. All data is stored on the JW Software servers and backed up nightly f. All images may be uploaded and stored providing clients a paperless solution 3. System Automation a. Automated Scanning – Increase productivity by virtually eliminating manual data entry! CertificateHandler fully supports OCR Scanning (Optional Character Recognition) for the most frequently used ACORD forms. Users simply select the specific form type, (ACORD 25, Version 2009/09, for example), scan the certificate via a desktop scanner, upload to CertificateHandler and the system parses and populates the data from the form into the system! Users may then validate coverages and limits against user-defined thresholds and continue the certificate workflow. b. Automated Correspondence Processing - CertificateHandler provides immediate, real-time automated notifications of any discrepancies related to a vendor(s) insurance coverage not being in compliance with the user’s pre-defined threshold. User-defined letters detailing a request for an increase in those applicable coverages may be configured to “auto-queue” for manual generation. In addition, CertificateHandler also allows for users to define additional coverage terms and non-compliance reason codes that if not met; also generate immediate, real-time automated notifications of discrepancies to the vendor. Similar to above, if user-defined coverage terms are not met or the vendor is non-compliant, the system may also create user-defined letters to “auto-queue” for manual generation. c. Automated E-Mail Processing - For those clients who prefer automated electronic communication via e-mail related to certificate expirations, CertificateHandler allows clients to create user-defined business rules that will automatically send e-mails with/without letters notifying stakeholders (producers, insureds, certificate holders, etc.) of a pending expiration. Multiple e-mail notifications may be configured and sent (45 days prior, 30 days prior, etc.) with an audit trail of all e-mails sent displayed in the client’s electronic file. 4. Additional Features a. Paperless Environment - The CertificateHandler platform allows for users to create an entirely paperless process for tracking certificates of insurance. In addition to the system’s OCR functionality, other paper documents, i.e., certificates, contracts, etc., may also be uploaded to the specific vendor file and subsequently backed-up nightly in the JW Software data center with each upload date stamped. Electronic copies of any user-defined forms or letters generated are automatically attached to the vendor file providin