I am looking for a senior BA to document and define our e commerce processes. We are starting an online business which has a multi vendor capability, we need the vendor processes turned into an easy to use guide for our vendors to understand how they sell on our site. We also need payment processes, delivery, returns, content upload, and complaints process all mapped out and defined from both a customer and a vendors perspective.
The platform we are using is CS Cart multi vendor.
As well as defining and producing the guide we are also looking for this individual to be availble to hand hold new vendors through the process
The job is to be briefed and started ASAP. and needs to be Sydney based.
I have been responsible for modelling ecommerce processes for external vendors in one of my past jobs, so I'm very familiar with the issues. Also I have 4+ years of BA experience, so overall this project fits my expertise perfectly.
As per requirements of this project on freelancer.com, we are happy to provide our complete proposal attached in your inbox for your kind consideration.
Hi ,
I have more than 5 year of experience in BA , specialized in E commerce application , i am motivated and professional , My highest prority is your work satisfaction , please consider me for this job...
I am an expert in Business Analysis and the owner of a management consulting company. We have experience in building businesses from inception as well as developing processes and documenting procedures for well established companies. We're experienced in database management and can handle your data management needs.
Unlike other companies, our experience is not limited to only processes or financial development, we're adept at both. So we will define and document your vendor/e-commerce processes in an exceptional format and walk your vendors through the process.
We are committed to delivering quality services with a rapid turnaround. It would be a pleasure to assist you with your web process mapping project.