Customer Service Project

I understand you are looking for a Customer Service Specialist. Given your job requirements, I believe I have the necessary skills to perform this job and the perfect person for the post. I worked as a VA to a number of online clients. I can help you get organized by using online productivity tools. I use GoToMyPC and TeamViewer to remotely access my client’s computers as well as use collaboration/project management tools such as Basecamp, Salesforce, High Rise, and Google Drive to manage projects and leads and MS Office Suites like MS Excel and Word and other cloud-based tools necessary for office administration work. I also use Skype to maintain regular communication. You know that you are dealing with honest and hardworking professional that take online work seriously. Filipino employees are known to be honest, hardworking, talented, and loyal. Looking forward to working with you.

Dear Employer, I was part of Dell International Services handling their Technical Support Operations here in the Philippines. Unfortunately they have moved the BPO operations to another country. My most recent position was as a Quality Auditor for 2 years but I was a Technical Support Associate before that. We handle technical support for hardware and software, customer care and a little bit of sales. Before being promoted, I was assigned as a support person for nesting agents and I would usually handle some of the escalations. As part of the support group, we were also trained and certified as Social Media experts to answer and resolve issues posted online. I also worked as Technical Support for Sykes Asia handling one of their ISP accounts. We troubleshoot internet connection issues including browser and some related software. We were using Siebel to create and monitor logs however anything similar to that will not be a problem for me to learn. I am also open to learn new things and explore other software related to this position. I am currently looking for an opportunity working at home so having a flexible schedule and going on overtime will not be a problem. I am available for an interview through Skype to further discuss my qualifications.

Hello, I am an IT Professional and data organizer as well, willing to do work as much as I can. Complete the tasks before time. Already have travel industry and travel education experience. Already handled few projects. Regards Aashima Sharma

Sir, I have gone through your project and understood your concern. 1. I have total 5 yrs of experience in customer service. 2. I do not have experience in Zendesk ticketing system experience 3. I do not have Experience using Infusionsoft 4. I have worked as a customer service executive 5. I am capable in handling the rude calls as well as to resolve customer's problem Looking forward to your reply. Thank You Neha...

Hi there, This is Antony from Coimbatore, India. I'm having 7+ years experience in Bpo Voice (Inbound & Outbound) and Non-voice process wherein various domain like Sales, Services, Payroll and Technical support. Kindly note that I will provide 100% accuracy, job satisfaction on my work with on-time deliverance for the client. Hope for your valuable response. Thanks.

A proposal has not yet been provided

Flexible working hours Past experience in Customer Service and Data Entry Have 24 hour internet access with systems Can work more hours as mentioned in the bid if required

hi sir hassan here i am having 5 years experience of customers services in telenor pakistan.i can understand and give better customers services

I'm the best candidate because I worked as a Customer Service Rep for 4yrs ang Technical Support Rep for 2years.. I am well-equipped for this kind of project.. I used to handled Sprint, At&t, Sears Canada and Comcast accounts before.

- 1+ years of experience in a customer service or help desk capacity required. - I have 5 years of experience in help desk system. - Zendesk ticketing system experience - I am used to different types of ticket system so there won't be any issue to use Zendesk system. - Experience using Infusionsoft - I am new with this. - Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus. - I am system administrator so there won't be any issue to handle PC troubleshooting issue. (Not hardware- For that they have to contact vender) - Self-starter, self-motivated - I don't see any issue here.

A proposal has not yet been provided