Customer Support

Hi! My business is to make yours effective and efficient. I have a sound understanding of my Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, I continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. I have been offering Business Process Outsourcing Services to my clients and have built good business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. Highly skilled and smart professional to deliver your project base on your requirements. English is highly use in my country. You may check my CV attached in my Profile under the Portfolio and some work made. I have good feedback from previous clients/employers posted in my profile to prove I am capable for the job you are offering. Please do let me know if you have further questions. JM

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Hello, my name is Lena. My skills are well adjusted to your cravings. I have strong sense of responsibility, I am motivated, analytical, creative and well organized. All in all I like to use my head. As a psychology student, I have earned interactive skills and learned assertive communication. HR and marketing are the big part of my studying. I have learned and went through many interviews with clients. I am used to recognition of good qualities and competencies. I have learned about the best techniques in marketing through human psychology point of view. As a virtual assistant I have done things like internet marketing research, data entry, photoshop and Excel work. I am a quick learner, if something is unknown to me I never consider it as some sort of a problem. Everything can be managed with a strong will. I have volunteered in one humanitarian organisation "Srce" which provides support to people who are in some sort of psychological need. I provided support via telephone, e-mail and web chat. I am always available for your possibly new indications while I am still working. And always accepting new ideas or sharing mine with you. Always willing to learn new things and never have problem with that. Full time of availableness is not a problem. I am glad that I can possibly work for you. Please, consider my letter. Greetings.

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales, virtual assistance and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. Our agents have experience in working as a virtual assistance, couple of month ago we finished project where three of our agents worked as virtual assistants, they performed different functions including correspondence, answering phone calls, meeting arrangement, calendar planning etc. Our agents also had experience in work with database system, live chat and emails. The average typing speed of our agents is at least 150 spm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on skype: moveup.5

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Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks whilst simultaneously managing the diverse range of functions from multiple sources. Disciplined with proven abilities to manage multiple assignments efficiently under tight delivery deadlines, ascertaining needs and goals, envisioning new concepts and future trends and following through with development, direction and accomplishment. Good English typing speed. My remarkable command over Microsoft Word and PDF editing and Microsoft Excel is my strong suit and will be of great benefit to you if I am hired by you.

A proposal has not yet been provided

A proposal has not yet been provided

Dear Sir/Madame, I have a full time job at the moment, where I work with shifts which give me a lot of free time. I want to use this free time in a creative way and I'm interested in having new activities. I work a lor under pressure and with deadline called SLA (service level agreement), that means quantity and quality in less time, which I manage to accomplish since more than a year now on a technical spanish project. I do believe that the current and former job as an Administrative Assistant highly recommend me for this kind of job. Looking forward for your answer. Thank you, Loreta Zaharneanu

Dear Sir/Madam Greetings!!! I am Muthukumar Raju Gounder from India and I run a small call center out here. I have 12+ years of work experience and I have worked with all top Clients across USA, UK,Canada& Australia. I have handled a process of remote monitoring a group of Saloons in USA . The Project name was SEVA. From your project posting their are 2 things that is clear and they are: 1. Ticketing System to be monitored & respond to customers immediately. 2. It should be done 24/7 . I look forward to discuss this project in detail with you as running a project 24/7 would need more people and we can deliver it efficiently once we discuss and understand the complete scope of work. My Skype is perfection2wear or we can chat here on Freelancer as well to have a better understanding. All required systems can be set as per the requirements of the project. I look forward for a good discussion with you. Yours Truly, Muthukumar Raju Gounder

Hello, I have experience in customer service support with ticket systems , emails , chats and phone .

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Hi, I worked as customer care agent, 24/7 Chat process agent for UK and US clients, Email escalation process agent in Noida, Delhi- India for 2years. I am ready to take any process to fulfill the requirements of website owners. We have a small team of three members who will be online 24*7 to support your website customer support and to convert visitors to potential leads. Having previous experience of working with the chat platforms like Live chat, Zopim, Zendesk and live person is an advantage. our clients list ranges from US server providers, US travel companies, faith based US TV, and 45+ UK clients from various fields like women garments, car leasing company etc. We provide support to your website visitors 24×7. Never miss a customer again just because they visited your website during the wrong hours. We help in increasing your customer’s confidence by providing instant help and giving a feeling that, There are real people behind your website.

I have 5 years of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in Macedonia and served as Team Lead for 2 years. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours. I am hardworking and a fast learner with good communication skills and a strong design background. Hire me to get the job done.

Hi mate how are you doing? i have experience in support ticketing softwares and web based solutions for years as i did this before. from WHMCS to Kayako... i can support your business and customers in the best way possible. please just let me know what is your business type and we can start after that. Thank You

A proposal has not yet been provided

A proposal has not yet been provided

Hi, I worked as customer care agent, 24/7 Chat process agent for UK and US clients, Email escalation process agent in Noida, Delhi- India for 2years. I am ready to take any process to fulfill the requirements of website owners. We have a small team of three members who will be online 24*7 to support your website customer support and to convert visitors to potential leads. Having previous experience of working with the chat platforms like Live chat, Zopim, Zendesk and live person is an advantage. our clients list ranges from US server providers, US travel companies, faith based US TV, and 45+ UK clients from various fields like women garments, car leasing company etc. We provide support to your website visitors 24×7. Never miss a customer again just because they visited your website during the wrong hours. We help in increasing your customer’s confidence by providing instant help and giving a feeling that, There are real people behind your website. Having experience in creating Knowledge banks for various clients in UK ranging from car hire providers, party makers, race suppliers and 40 other different clients now I'm ready to start myself as a freelancers. I assure you we provide you the best chat process in English.

We have diversified and skilled business support agents who you can assign your ticketing system to be monitored to, 24x7x365. Availability: Immediately available to start Hours: 24x7x365

I have an excellent command of the English language, written and spoken. Experience in the BPO sector. Hard working and responsible. I have handled similar projects before. Over 10 years experience in customer support for the UK & US markets. Expert in handling emails, tickets and live chats.