When we receive a phone call on our Asterisk/Elastix server i want to route it automatically to the user to which the contact is assigned to in Vtiger.
So when we receive a call in asterisk this should check of the number is connected to a contact in vtiger.
When it is asterisk should check if the extension for this user is online and transfer call to him.
Hello,
Your project is very interesting. I will configure as well as provides document how to configure it for later usage.
If you have any question, please let me know.
I am looking forward to hear from you soon.
Best regards,
Vu Le
Over 8 years of working experience as VoIP and Linux systems administrator. Over the years I have worked on many VoIP solutions including pure implementation of Asterisk, AsteriskNow, Elastix, FreePBW, Trixbox, PBX in Flash etc ..
Hello!
I have large experience with asterisk and some expirience with agi.
I didn't see vtiger before.
But I think I can manage your task.
Because documentation for vtiger is good.
This is Pawan with Sybrant Technologies.
We are the official partner for vTiger CRM in Asia and Africa, and have helped many companies across both continents in setting up CRM applications on their network including Heritage Bank (Nigeria), VP Bank (Vietnam) , Indian home healthcare( India), Image Technologies (Jordan) and Biz Lynx Technologies and many more.
You should use vTiger API which will be integrated with Asterisk PHP-AGI installed on your Asterisk environment. This PHP-AGI will check the contact over its API and do the transfer once it found matched.