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Flag of Jamaica Kingston, Jamaica
Member since April, 2015
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PROFILE of Doreen Mallett Freelance Writer, Project Manager and Business Assistant With over fifteen (15) years of experience as a professional Project Manager, I can offer you expertise in selecting and managing teams, planning and managing schedule, managing customer communication, delivering project outcome. With approximately twenty (20) years’ experience in IT Management in large business organizations, I can support you as a Business (or Virtual) Assistant in organizing, planning, documenting, creating proposals and general administration. I am a fluent English language writer, having written two substantial e-books, published multiple websites, created dozens of business and technical documents as part of my management function - operating policies, technical IT documentation, business plans ….etc. I deliver quality work on time and on budget ensuring that your projects remain on schedule. I am personable, open to ideas, exposed, a good team player. Skills and Training  Project Management  Business Management & Administration  Business writing  Technical writing  Content writing  E-book creation & publishing  Website development  Wordpress CMS  HTML5 / CSS3 Experience and Education I can deliver solutions to you in the following areas: 1. Freelance writing (web content, blogs, article writing, editing, technical writing, documentation, manuals, creative writing, business writing) 2. Building and remodelling your website using Wordpress 3. Managing your projects, teams, schedules, project deliverables, project communication, project documentation 4. Administrative assistance for your business operations 5. Virtual assistance and task coordination After obtaining a Bachelor of Sciences degree, I worked for several years in Information Technology as software developer. Following my Master’s degree in Management Information Systems about eight years later, I moved into technology management where I enhanced my development in areas of management and particularly in project management. My business experience gave me the impetus to establish my own private business in one of my other areas of interest, fashion. And so along with two partners we established and operated a fashion boutique. This forced me into refining such business and administrative skills as writing business proposals, managing inventory, customer service, shop floor operations, staff training, managing day to day schedules… and more. I am equipped to offer you all these administrative skills as your Business or Virtual Assistant. Recent specific projects and engagements include:  Project: Laboratory information System for a university, serving a public hospital  Project: Asset & Equipment Management ; Facilities Management  Project: Student administration  Project: Point of sale software for retail establishment  Conceptualize, design , establish a business enterprise (a fashion boutique)  Design of Customer Service operations for information technology, in a university setting Writing skill and Internet Experience include:  Two (2) e-books : “Your Favourite Jamaican Recipes” published on Kindle ; the other is currently being edited. It is about setting up a business in a difficult economy.  Blog posts at - Website developed with Wordpress CMS  Website developed with Wordpress CMS, includes blog posts  SEO experience [with the recent attitude of Google to content and SEO matters, I have developed my SEO knowledge and intelligence and practiced same on my new website]  Amazon affiliate , including the establishment of Amazon shops one for specialty books and another for exercise equipment English is my native language. My writing skills are good and I am in the process of enhancing them through online writing courses one being Business Writing from University of California, Irvine. Contact information To find out how I can help you deliver better solutions, please contact me at: Doreen Mallett Tel: (876) 864-8110 Email:
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IT Manager

Jun 2000 - Jul 2013 (13 years)

IT Manager with responsibility for software and information systems. Significant involvement in the re-engineering of the information technology service department for the Campus in order to established a fully centralized service. In addition to the management of software technology systems for the entire Campus, the job includes the oversight and coordination of multiple developmental projects and operations designed typically at the request of or for user departments.

Project Manager

Jan 1998

During the period I have served as Project Manager, Project Coordinator, Team lead on several projects usually relating to the implementation of data processing system / information systems. Since July August 2013 this has been my predominant occupation.


MSc. Management Information Systems (MIS)

1978 - 1980 (2 years)


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