PROFILE of Doreen Mallett
Freelance Writer, Project Manager and Business Assistant
With over fifteen (15) years of experience as a professional Project Manager, I can offer you expertise in selecting and managing teams, planning and managing schedule, managing customer communication, delivering project outcome. With approximately twenty (20) years’ experience in IT Management in large business organizations, I can support you as a Business (or Virtual) Assistant in organizing, planning, documenting, creating proposals and general administration. I am a fluent English language writer, having written two substantial e-books, published multiple websites, created dozens of business and technical documents as part of my management function - operating policies, technical IT documentation, business plans ….etc.
I deliver quality work on time and on budget ensuring that your projects remain on schedule. I am personable, open to ideas, exposed, a good team player.
Skills and Training
Business Management & Administration
E-book creation & publishing
HTML5 / CSS3
Experience and Education
I can deliver solutions to you in the following areas:
1. Freelance writing (web content, blogs, article writing, editing, technical writing, documentation, manuals, creative writing, business writing)
2. Building and remodelling your website using Wordpress
3. Managing your projects, teams, schedules, project deliverables, project communication, project documentation
4. Administrative assistance for your business operations
5. Virtual assistance and task coordination
After obtaining a Bachelor of Sciences degree, I worked for several years in Information Technology as software developer. Following my Master’s degree in Management Information Systems about eight years later, I moved into technology management where I enhanced my development in areas of management and particularly in project management. My business experience gave me the impetus to establish my own private business in one of my other areas of interest, fashion. And so along with two partners we established and operated a fashion boutique. This forced me into refining such business and administrative skills as writing business proposals, managing inventory, customer service, shop floor operations, staff training, managing day to day schedules… and more. I am equipped to offer you all these administrative skills as your Business or Virtual Assistant.
Recent specific projects and engagements include:
Project: Laboratory information System for a university, serving a public hospital
Project: Asset & Equipment Management ; Facilities Management
Project: Student administration
Project: Point of sale software for retail establishment
Conceptualize, design , establish a business enterprise (a fashion boutique)
Design of Customer Service operations for information technology, in a university setting
Writing skill and Internet Experience include:
Two (2) e-books : “Your Favourite Jamaican Recipes” published on Kindle ; the other is currently being edited. It is about setting up a business in a difficult economy.
Blog posts at - Website developed with Wordpress CMS
Website developed with Wordpress CMS, includes blog posts
SEO experience [with the recent attitude of Google to content and SEO matters, I have developed my SEO knowledge and intelligence and practiced same on my new website]
Amazon affiliate , including the establishment of Amazon shops one for specialty books and another for exercise equipment
English is my native language. My writing skills are good and I am in the process of enhancing them through online writing courses one being Business Writing from University of California, Irvine.
To find out how I can help you deliver better solutions, please contact me at:
Tel: (876) 864-8110