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@bhosale21sachin
Bandeira de India Navi Mumbai, India
Membro desde 23 de março de 2016
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bhosale21sachin

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Hi Everyone, I am an experienced Virtual Assistant with over 6 years of Customer Support along with web research background. I can create floor plans, UML diagrams and any flowcharts using SmartDraw. I am expert in web scrapping and searching details of companies, personnel data (emails) and crypto currencies. I have experience in a variety of software's and applications including Wordpress, Canva, MS Office, Zendesk, VideoScribe and Shopify. I look forward to working with you. Sachin
$3 USD/hr
28 comentários
4.7
  • 97%Trabalhos concluídos
  • 99%No Orçamento
  • 100%Pontualmente
  • 7%Taxa de Recontratação

Portfólio

Comentários recentes

Experiência

Customer Support

Aug 2013

• Currently working under internal business unit providing Support services for various business applications. • Performing day-to-day Support to maximize system availability and correct operation, diagnose issues, with full ownership of problems to resolution. • Participating in Incident Management Events, Supporting Resolution Activities and providing regular status updates to front-line support teams • Involved in occasional Out Of Hours support around key deployments .

Technical Support

Jun 2012 - Aug 2013 (1 year)

• Involved in the analysis and resolution of application support calls from users. • Monitoring of application servers to ensure cheque clearing procedure. • Participating in troubleshooting the issues in the system and providing support. • Performing loan application checks of the customer on system for further processing of the loan application and reporting discrepancies.

Consultant Spend Data

Sep 2010 - Apr 2011 (7 months)

• Performing data analysis according to client requirement. • Involved in client dealings to solve data integrity problems. • Involved in vendor family creation of related vendors. • Participating in root cause analysis on user queries and drives feedback to team members. • Maintaining a knowledge base of known defects, issues, processes and techniques.

Software Developer

Nov 2009 - Sep 2010 (10 months)

• Providing application support to current and new business applications. • Maintaining and executing production scripts. • Involved in monitoring of all circle environments to ensure payment processing. • Performing business operations and managing reports delivery.

Educação

Bachelor of Science in Information Technolgoy

2003 - 2006 (3 years)

Qualificações

Professional Certificate (2007)

GEBT

Certificate In Data Warehousing - Informatica

Certificações

  • Preferred Freelancer Program SLA
    92%
  • US English Level 1
    88%

Verificações

  • Conectado com o Facebook
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