Ana Paula C. Profile

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$100 USD / hora

são bernardo do campo,

brazil

$100 USD / hora

Atualmente, está 1:17 PM aqui

Ingressou em novembro 10, 2016

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Ana Paula C.

@anacapitaniobr

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(0 avaliações)

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$100 USD / hora

são bernardo do campo,

brazil

$100 USD / hora

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Systems Analyst

Graduated in Information Systems with more than ten years of experience in the Information Technology area. Worked as system analyst of CRM platforms: SAP and Salesforce. Currently, work as business process analyst and project manager. System analyst covering the following areas in the companies: Marketing, Services and Sales. With a strong emphasis on business, being responsible for knowing the end-to-end processes and making them fit the systems best. Understanding the process along with the business areas and design of the solution. Knowledge in CRM tools. I worked on projects in Europe, where all the documentation was translated into English and the training given in English.

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Experiência

ACHÉ LABORATÓRIOS

nov. 2017 - Atual

Responsible for all the company's CRM Projects. Activities: Analysis the processes of the business areas with focus on CRM projects. Analysis of requirements with the business areas, being responsible for knowing end-to-end processes and making them fit in the best way between the business and the systems. Participation of meetings. Elaboration documentation. Elaboration of managerial documents. Selection of external consultants to meet the needs. Management of outsourced external consulting.

INFOSYS

fev. 2017 - out. 2017 (8 meses, 1 dia)

Project: Syngenta (Agribusiness) Activities: Acting in the company Syngenta, as business process analyst. Analysis of requirements with the business areas, being responsible for knowing the end-to-end processes of Syngenta and making them fit in the best way between the business and the systems (Salesforce, VPM, legacies). Participation in Global meetings. Elaboration documentation in Portuguese and English. Training with users in Portuguese and English. Tests.

RESOURCE

dez. 2010 - fev. 2017 (6 anos, 2 meses)

Activities: Worked for 7 years at Resource, participating in the implementation of several projects in national and multinational companies. Always having as responsibility the understanding the processes of different industries. Analysis of the requirements together with the client, parameterizations in the tools. Elaboration documentation. Training with users in Portuguese and English. Tests. Implantation projects in Brazil and Europe (Company: BRF).