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@alikhan2012
Membro desde 22 de abril de 2012
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alikhan2012

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I have 5 years of experience in chat and email handling of US customers. I have 4 years of experience with an IT company as well where I use to trouble shoot computer related problems. I have overall 8 years of experience in customer handling. I just love customer support. I enjoy helping and guiding customers in the right direction. I am a technical person and a problem solver. I am also experienced in credit repairing. I can repair damage after importing credit report from Procredit, PrivacyGaurd, Identity IQ and Credit Check Total of all 3 Bureaus Experian, TransUnion and Equifax. I have used Disco for adding items and disputing. * Credit Repair * WordPress Administration * Woocommerce Adminstration * Trouble Shooting Computer Hardware and in Windows * Drivers and Software Installation * Multitasking, Hard Worker, Reliable and Honest * Team-viewer skills
$10 USD/hr
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  • N/ATrabalhos concluídos
  • N/ANo Orçamento
  • N/APontualmente
  • N/ATaxa de Recontratação

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Experiência

Chat and Email-Ticket Support

Jul 2013

I provide technical support for a product Rabbit TV. I provide support through live chat and email. I use to give support to customers regarding installation and let them guide to register, also helping them in logging issues. Helping them in video player and browser issues.

Computer Technician

Feb 2005 - Feb 2009 (4 years)

I use to trouble shoot Computer and printer related problems with both hardware and in windows. I have to solve problems on the spot and by phone as well. * Provided hardware & software Support for all contracted Clients. * Responsible for call logging and closing on the cases of urgent bases. * Responsible to take care of assignment of calls to next available engineer. * Responsible for hardware trouble shooting of Laser-jet. * Preventive maintenance planning and arrangements.

Educação

FA (English)

1997 - 1999 (2 years)

Certificações

  • US English Level 1
    83%

Verificações

  • Conectado com o Facebook
  • Freelancer Preferencial
  • Pagamento Verificado
  • Telefone Verificado
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