System Refresh Activities
SAP Note Implementation
Kernel Upgrade
RCA/Troubleshooting SAP system related issues
OpenText troubleshooting activities.
Regular health check reports of SAP production systems.
System Monitoring: Includes ECC, PI, BW, MDM, CRM, SCM, GRC, SRM, APO etc. systems.
Solution Manager: Responsible for maintaining and working with technical configurations required for all the SAP systems under U.S Based Client using Solution Manager 7.1.
Performs daily health check activities, implementation of EWA reports and various troubleshooting tasks.
SAP HANA support: Including maintenance/troubleshooting/security of HANA DB. Expertise in working with data extraction from ECC to HANA using SLT.
Part of various support activities including SPS and Add on upgrade/installation, HANA DB backup and recovery.