Zendesk Employee Training

I am pleased to greet you, my name is Gladys González, I am the ideal person to work on your project, I have more than 5 years of experience in parameterizing the different solutions of the Zendesk platform. I have participated in the implementation of 5 projects for which I have extensive experience in technological solutions. Additionally, I collaborated generating a large amount of content for the Zendesk help center (knowledge base and community) and I have worked as an agent. I have successfully implemented the following products in various organizations: Zendesk Guide: Help Center Structure and Creation (Categories and Sections) . Zendesk Support: Ticket management (configuration of forms, macros, views, triggers, automations, people, etc.) Omnichannel implementation (native channels and Marketplace): YouTube, Instagram, WhatsApp, Facebook and Twitter. Zendesk Talk: Comprehensive Tuning and Testing and Zendesk Gather: Moderation, Content Creation, and Ghost User Response. Zendesk chat implementation in corporate portals and in the help center itself. General knowledge of: Zendesk Sell and Explorer. I have excellent written references specifically related to Zendesk projects in Colombia, Argentina, Brazil, and Mexico that I can provide upon request. I await your response, thank you very much in advance for your attention. Best regards Gladys Gonzalez

Hi there, my name is Temitope. I am a customer success manager with over 4 years of professional experience. In my delivery of services, I leveraged knowledge and skills in customer relations and communication as well as tools that include Microsoft Word, Excel, Spreadsheet, Gmail/Outlook, Mailchimp, Zendesk, and Survey Monkey. Additionally, I have excellent social media insight, fluent in both written and spoken English. I look forward to your response. Regards, Temitope.

Hello sir, I understand your work & I can do this because I have experienced person in it and done the many HR works. and I'm good at training of employees. So, I can train your employees 4 hours daily and two days of training. Thanks for reading my proposal.