Professional Customer Service Virtual Assistant

We're looking for a professional Customer Service virtual assistant to help manage our online reputation sites of our 3 car dealerships.


1. Daily check for any customer messages, reviews, feedback, comments on our primary reputation sites listed below but not limited to:






[login to view URL]

[login to view URL]

Yellowpages etc.

2. Respond to all customer messages, reviews, feedback, comments with professional formal reply to maintain our brand image and quality.

3. Thank customers for their good reviews or feedback.

4. Notify us on negative/poor reviews, and provide further contact assistance to the customers.

5. Help to update and maintain accurate business information on our reputation sites.


1. Good, proper and professional English proficiency is a MUST!

2. Able to do research on the best way to respond to different reviews and follow up.

3. Prior car dealership customer service experience is preferred.

4. Able to communicate in USA business hours on PST time zone.

Thank you!

Habilidades: Suporte ao Cliente, Atendimento ao cliente, Assistente virtual

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Acerca do Empregador:
( 6 comentários ) Torrance, United States

ID do Projeto: #12767545

Concedido a:


Hello! I am from the U.S., so working within U.S. time is easy for me. I will also have access to all of the websites due to location. I do not have dealership experience, but I am a college graduate (English) eager to Mais

$250 USD em 14 dias
(2 Comentários)

26 freelancers estão ofertando em média $499 para esse trabalho


hi sir I have 5 years extreme experience on Internets research , CRM Management , Email Management data entry , excel , Virtual assistance etc .. So obviously i can do your job perfectly on time , for more detail Mais

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(23 Comentários)

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b Mais

$300 USD in 30 dias
(36 Comentários)

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Mais

$250 USD in 3 dias
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Hi, We are a group of Freelancers based in New Delhi India. We are graduates and above and can help you in the mentioned tasks. Looking forward to working with you.

$750 USD in 30 dias
(15 Comentários)

Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in Social Media Marketing, Lead Generation, Content posting, Advertising, Social Media Management, customer service Mais

$333 USD in 10 dias
(4 Comentários)

I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and Mais

$277 USD in 7 dias
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Hi there, I am Sachini, a 22 year old professional freelancer. I'm currently looking for a company to work with on a long term basis and this job posting caught my eye. I have over 2 year of experience in Custom Mais

$777 USD in 30 dias
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$250 USD in 30 dias
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Dear Sir, I have good professional English and i can communicate during US business hours. As per your requirement i will be checking daily for customer messages, reviews, feedback, comments on various sites and resp Mais

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Hi there, I am a experienced VA from the Philippines. I understand the project requirements and I know what to do. I am have done the same project before where the task is to find the reviews from different review Mais

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Respected I am an energetic & communicative person with 3 years of experience in an International call center. & Technical support able to work in united states (P.S.T) Shfts can handle all these jobs easily . Mais

$400 USD in 10 dias
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I know how to do things fast and effectively, I like to take care of the details and provide the best I can. I'm available if you have any questions about me. :)

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Hi, I'm Ricky, a computer systems engineer but also highly experienced in managing a business in all aspects. I managed several successful multilingual online stores and one of my primary duties has been phone and emai Mais

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I am a graduate of BSBA Major in Human Resource Development Management in Philippines. I also spent 2 years as an Accountancy major before shifting to Human Resource. With these educational background, I believe I can Mais

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Hello, My name is Jeremiah Rodriguez and I have done several project very similar to this one. Please contact me right now as I am available to work for you long term. I will kindly wait for your response so we can Mais

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Greetings! I would like to take the proposition you have posted as a VA Customer Service,I have the background and knowledge of the said position.I am quite confident that i can give you my service efficiently,wit Mais

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I have a 6-year experience in back-office support, data processing, and process mapping. I take initiative on my tasks and make sure they are delivered well. I am a team player and can work with minimal supervision. Mais

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Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, I have 7 years of experience in customer handling and having s Mais

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Hello, Having had experience working in my dad's Used Car Dealership as well as currently handling the customer service needs for NRA Homes, I would like to be considered for the Customer Service Virtual Assistant f Mais

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