Concluído

Professional Customer Service Virtual Assistant

We're looking for a professional Customer Service virtual assistant to help manage our online reputation sites of our 3 car dealerships.

TASKS:

1. Daily check for any customer messages, reviews, feedback, comments on our primary reputation sites listed below but not limited to:

Yelp

Facebook

Twitter

Google+

DealerRater

[url removed, login to view]

[url removed, login to view]

Yellowpages etc.

2. Respond to all customer messages, reviews, feedback, comments with professional formal reply to maintain our brand image and quality.

3. Thank customers for their good reviews or feedback.

4. Notify us on negative/poor reviews, and provide further contact assistance to the customers.

5. Help to update and maintain accurate business information on our reputation sites.

REQUIREMENT:

1. Good, proper and professional English proficiency is a MUST!

2. Able to do research on the best way to respond to different reviews and follow up.

3. Prior car dealership customer service experience is preferred.

4. Able to communicate in USA business hours on PST time zone.

Thank you!

Habilidades: Suporte ao Cliente, Atendimento ao cliente, Assistente virtual

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Acerca do Empregador:
( 5 comentários ) Torrance, United States

ID do Projeto: #12767545

Concedido a:

Cyndrina

Hello! I am from the U.S., so working within U.S. time is easy for me. I will also have access to all of the websites due to location. I do not have dealership experience, but I am a college graduate (English) eager to Mais

$250 USD em 14 dias
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27 freelancers estão ofertando em média $505 para esse trabalho

Excelentt

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editchamp

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adslegal

Hi, We are a group of Freelancers based in New Delhi India. We are graduates and above and can help you in the mentioned tasks. Looking forward to working with you.

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algie123

Hi there, I am a experienced VA from the Philippines. I understand the project requirements and I know what to do. I am have done the same project before where the task is to find the reviews from different review Mais

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MImranjavid

Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in Social Media Marketing, Lead Generation, Content posting, Advertising, Social Media Management, customer service Mais

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TameaG

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quickapp100

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schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Mais

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mahanamasachini

Hi there, I am Sachini, a 22 year old professional freelancer. I'm currently looking for a company to work with on a long term basis and this job posting caught my eye. I have over 2 year of experience in Custom Mais

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Smasum002

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gcjcb

I know how to do things fast and effectively, I like to take care of the details and provide the best I can. I'm available if you have any questions about me. :)

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Jeremiah1992

Hello, My name is Jeremiah Rodriguez and I have done several project very similar to this one. Please contact me right now as I am available to work for you long term. I will kindly wait for your response so we can Mais

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annea03

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swatsgupts123

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myra02

Greetings! I would like to take the proposition you have posted as a VA Customer Service,I have the background and knowledge of the said position.I am quite confident that i can give you my service efficiently,wit Mais

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alikhan2012

Hi, I have perfect English grammar with strong technical skills. I have 3 years of experience in technical chat and email handling of US customers, I have 7 years of experience in customer handling and having s Mais

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alteregoanne

I have a 6-year experience in back-office support, data processing, and process mapping. I take initiative on my tasks and make sure they are delivered well. I am a team player and can work with minimal supervision. Mais

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jheath103

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GabrielaDmtrch

Hello, I feel I am the best fit for this job, because I am a team player, very energetic. I’m an expert, honest, sincere and responsible worker as I’m taking my work like my responsibility. I love to juggle multiple Mais

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