Looking for administrative/legal service in Ukraine

We're interested in fixing a problem for an associate. He overstayed 5 days in Ukraine on 90 visa. At the airport he was fined 1700 uah and allowed to depart without paying. He tried to pay at the airport but the bank blocked transaction as "suspicious" (lots of fraud in Ukraine). So after a week of searching we finally found someone we could send money reasonably competent so he could pay the fine. All was good, then a few days later the Treasury Department said that as of the date of payment the bank details were incorrect and provided new bank details. Apparently on Jan 1st, 2020 the Treasury Department changed banking details. We again paid this fee. We called the Border Service hotline to see if everything was processed and fine. They said since the Treasury Department was not able to transfer money to Border Service within 10 days, it will be considered a violation of payment term and in such cases the ban to enter Ukraine is imposed automatically. Umm, okay? Sounds stupid to me. Someone else said this was incorrect and everything should be okay. We need someone with a functional brain to check status with border service. We sent an email to the State Border Guard Service asking them to check and they replied saying send a written request: According to paragraph 2 of Article 2 of the Law, personal data of a natural person may be disseminated with the consent of the personal data subject, expressed in writing or in a form that allows to conclude on the consent. Pursuant to Part 4 of Article 16 of the same Law, the request must indicate the surname, name and patronymic, place of residence (location), details of the document certifying the person submitting the request (for an individual - the applicant). In view of the above, in order to prevent the dissemination of confidential information of a citizen (applicant) to third parties and provide the requested information to the applicant, we propose to send a duly executed written request (sealed in an envelope) to the Main Center for Special Information Processing of the State Border Guard Service of Ukraine. : Volodymyrska St., 26, Kyiv, 01601), adding a copy of the page of the passport document with constituent data, which identifies and confirms citizenship. You can get more detailed information on the official website of the State Border Guard Service of Ukraine [login to view URL] or using the link [login to view URL] / ==== So here's the plan, we'll send you an email with the details and documentation. You'll print it out (correcting and sharpening the Ukrainian) and take it to the State Border Guard Service or mail it to them in a nice envelope. You'll email or call us with results. We want 100% results. Skills required: - Great communication skills via phone, email, and chat - Strong knowledge of Google Docs and Google Calendar In your proposal, please share a brief summary of your experience with similar clients or problems