Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Arabic language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
55 freelancers are bidding on average ₹24241 for this job
Hi I'm interested in offering customer support to your chat app. I'm a native Arabic speaker. I'm tech savvy and I have a previous customer service experience as a pharmacist. Regards, Anette