I would like to express my sincere interest in the Call Center Agent position you have available. As a skilled communicator and problem-solver with 2 years of experience ensuring outstanding customer service within high-volume call centers, I possess a wide range of knowledge and expertise that will allow me to contribute toward the success of your company.
The following achievements demonstrate my qualification for this position:
• Excelling in consecutive call center service and support positions since 2017 for FLAAR Reports and Morrigan Tribal, respectively; evaluating and recommending products to meet customer needs and expectations, entering customer orders into databases, investigating and resolving issues, and providing requested information to customers in a professional manner.
• Promoted to assume additional responsibility of processing returns and exchanges for FLAAR reports within just four months of hire.
During my conversations with potential customers, I also aim to listen to what they are saying. In my previous place of employment, this technique allowed me to earn the top sales spot month after month. This also allowed my company to increase revenue and model their telemarketing scripts after some of the techniques I used.
Now, I am looking for more challenges with an exciting position in your organization. I would love to tell you in person how I envision my success at your company.
I really interested in this job! Thank you!