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Develop a Case Managment System

I am looking to get a case management system developed. We currently have a bespoke system, but it is dated and basic. It must be written in PHP / MySQL with a user-friendly interface. It will require two main sections, which I will outline below.

• The code must be clean, and easy to expand upon / debug. And dynamic, no hard coding.

• The database must be normalised, with repeating items stored in separate tables.

Section 1

Section 1 is simply a user input screen. This will be used by telephone agents to gather information, and thus must be clean and fluent. Features include:

• Automatic saving, once form data is input and the user moves to the next field, the data must save automatically via AJAX or some other technology.

• Ability to save an incomplete lead (Customer on telephone didn’t have all information)

• Prompt for key fields but not intrusively.

Section 2

Section 2 is an admin section. This will require the following features:

• List all cases sent by the users in section one.

• Ability to enter each case, and edit it

• Ability to add notes to each case

• Change the status of each case

• Assign cases to employees

• Highlight cases that have not be accessed or worked on in X period of time.

• Some basic reporting (See all cases by X user. Search by first name, surname ect)

• Notifications on cases

• Call back reminders

• Send emails to clients based on templates

We would like to expand and add more features but at a later date.

I have little coding experience, and have tried to code a new platform myself, but do not have the time to complete it. I can provide a database structure for you to either use, or use as a starting point. I can provide a copy of our old script so you can see a demo.

Habilidades: HTML, MySQL, PHP

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Acerca do Empregador:
( 0 comentários ) United Kingdom

ID do Projeto: #13120100

31 freelancers estão ofertando em média £296 para esse trabalho

hits

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wpoppo

Hello, Thanks for giving me the opportunity to discuss your project. I am a professional PHP developer with an experience of more than 8 years in creating and customizing PHP based websites, themes and plugins/ Mais

£500 GBP in 10 dias
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fennel

HI Happy Greetings, I read your Case Management detail and happy to work with you. Please message me. I am ready to work. Thanks

£150 GBP in 3 dias
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mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

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extreamcode

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pytho

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Shopify

Hello, I want to show you all relevant Demo and Designs which is similar to your project completed previously. To make sure about the requirement set and customizations, I want to discuss this project with you further Mais

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submitbuzzz

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yogeshssanwal

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BitLabs

Hello, I have gone through your outsourced requirements "Develop a Case Managment System" and have analyzed that I have right skills (HTML, MySQL, PHP) to execute your esteemed project. I will complete your proje Mais

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krishan725

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ChiragLathiya

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Conepoint

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vishalpardhi27

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hussainabidd

Hi , i am web developer and can make case management system using php and html . Pay me once you satisfied. Please do message before awarding, so that we can discuss in detail Regards

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TanzeelAhmed

I REVIEWED YOUR PROJECT DETAILS & WOULD LIKE TO OFFER YOU MY SERVICE OF DOING FIRST TASK FOR FREE, JUST TO PROVE MY SELF TO U AND ALSO GET EXCELLENT REVIEWS FROM U, AFTER YOU AWARD ME JOB AND CREATE INITIAL MILESTONE F Mais

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