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Innovis telecom (14 Nov 2015- till date) Designation: Solution Expert Role: Business Intelligence Development, analysis and support Roles & Responsibilities: Working on client side Nokia to Automation of Report. • Data cleaning From Excel using VB Scripting • Read data from Excel & CSV and upload into Data base • Write Sql Driven Query/ procedure to fetch the required data • Generate the report automatically using VB Scripting / VB.net • Generate Power point automatically using VB Scripting Saviance Technologies (5 May 2014- 30 June 2015) Designation: Sr. Engineer (Business Intelligence) Role: Business Intelligence Development, analysis and support Roles & Responsibilities: SSRS Report Development for Health care Client CTCA (Cancer Treatment Hospital of America) Project Sunrise Clinical Manager (SCM) Client Cancer Treatment centers of America (CTCA) Technology used SQL Server 2008R2 (T-SQL, MSBI), Pl/SQL. Description Cancer Treatment Centre of America (CTCA) has been helping patients win the fight against cancer using advanced technology and a personalized approach. They have five hospitals across America and are using Sunrise Clinical Manager (SCM), software developed by All Scripts, in their facilities for Report generation, Electronic Health Records, Order generation, Clinical information. This is customized application where in configure the SSRS report As per CTCA business requirement. Contribution • Writing the T-SQL / Procedure. • Design the SSRS Report As per requirement. • Create the Report Subscriptions, Data driven subscriptions & snapshot • Deploy the report SSRS Server /Configure the Reports in SCM. IGATE Global Solutions Limited (18 Aug 2010- 5May 2014) Designation: Assistant Manager Roles & Responsibilities: Technical assistant /Application Development, Business Intelligence MIS/Report Automation for Insurance vertical. PROJECTS Project PMS (performance Monitoring System)-Emdeon/FVTECH Claim Technology used Sql Server 2008R2(T-SQL, MSBI), C# and .Net Description • Create SSIS Package to upload excel data into data base • Create SSRS Reports like 1. Client wise Analysis o Client wise Volume, CPH, AVG Fields o Volume contribution DOC Type (UB, HCFA, Dental) o Volume contribution DOC Type (Red, Black) o DOC Type wise Accuracy 2. Agent Report o Agent wise Production, CPH, Login hrs, Efficiency o Daily Accuracy report o Publish report on IIS Server & Call through Portal Project Production Tracking Application Technology used C#.NET using Sql Server 2008R2 Description • Information gathering of client information &Daily production tool for different Process like (PartD-WDS,MA Enrollment ,Assurant ,EOB- quality &FVTECH PO) • Generate Report for client & operation • MDVIP (Technology used MS Excel, VBA & Sql Server 2008R2) • Report Marge tool (Technology used VBA-To compile different sheets data into a single format) • Design Report/Dashboard Templates like operation-production, Efficiency, Quality, Agent performance tracker etc. as per operation requirement. Aegis Ltd. (6Aug 07- 14 Aug 10) Designation: Sr. Executive Roles &Responsibilities: Software Projects Company Aegis Ltd Project Title ARMS (Vodafone)/ ARMS (Airtel) Technology used SQL Server 2005(T-SQL, MSBI) & C#.net Description This portal is an automation of MIS for Vodafone process of company. It’s features to Create SSIS Package to upload excel & .txt data into data base Generating Reports like:- • Agent productivity (ACD calls, AHT, Staff time, Aux. time, Login hrs. • CRM Tagging (Tagging, Blank calls, FCR Tagging, Unique Tagging, LOV Tagging) • C-SAT • Short calls/Agent disconnection • Quality Dashboard (Accuracy, Fatal RCA) Call Timer Report Application • Attendance & Head Count • Additional Reports