Phone and email customer service needed in hospitality

Encerrado Postado há 5 anos Pago na entrega
Encerrado

Our company

Mitch and Daniel is a fast growing property company based in London managing a good number of properties including residential properties, holiday homes and Bed and Breakfasts (B&Bs)

Customer Service Role

We are currently looking for a motivated candidate who can help us manage the customer service side of our tourist-accommodation property portfolio. We are currently managing a number of apartments and B&Bs (bed & breakfast) in London and currently looking for a dedicated person who can assist our guests online and over the phone.

Type of Role: Full time (40 hours per week)

Duties & Responsibilities

- Provide assistance to our guests over the phone and via email/software messages in case they get in touch with us

- Type of assistance includes: help with finding our accommodation, utilize our properties facilities, possible relocations, invoice generation or general info about out properties

- Interact with our current team regarding reservations

The ideal candidate will:

- Hold strong verbal and written English Skills (compulsory)

- Have a problem-solving attitude (compulsory)

- Be dedicated, professional and gentle when dealing with client (compulsory)

- Have some previous experience in customer service (preferred)

- Will speak multiple languages (Preferred)

Salary: $500 per month (40 hours)

Working Hours: Mon to Friday from 6.30pm to 10.30pm & Two Saturdays and Sundays 10 am to 8 pm

Extra time: Paid per hour

Suporte ao Cliente Atendimento ao cliente English (UK) Translator English (US) Translator Gramática Língua Inglesa

ID do Projeto: #18199008

Sobre o projeto

11 propostas Projeto remoto Ativo em há 5 anos

11 freelancers estão ofertando em média $6/hora nesse trabalho

jonna88

Hello there, how are you doing? I am interested in working with your project, do you have time to discuss about this? I can work for this $5 per hour. Hoping to hear from you and have a great day. Thank you. :)

$5 USD / hora
(40 Comentários)
6.6
sarbjeet911

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T Mais

$3 USD / hora
(1 Comentário)
5.0
optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold an Mais

$10 USD / hora
(4 Comentários)
4.8
VOTIKO

Hi We are expert in phone and email support. we can help you with best customer support service. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing servi Mais

$6 USD / hora
(4 Comentários)
4.8
hebathomas

Dear potential client I understand that you are looking for a superb customer service rep. I am the most suitable person for the job because I understand that the success for any business in how the customers are treat Mais

$10 USD / hora
(9 Comentários)
4.7
dataexplorer

"Hello Dear, Yes, I can work for you as per your project description with amazing exploration and experimental research abilities of mine organization is perfect for that you may require. My work fulfills as well as Mais

$5 USD / hora
(2 Comentários)
4.1
hirenbrahmbhatt2

Hello, Hope you are doing well, I am here with good past experience of working on similar kind of positions especially Customer support. I got great communication skill so I believe I will be the best fit for thi Mais

$5 USD / hora
(4 Comentários)
2.1
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I have been working as virtual assistant and customer service agent since the last 10 years and have worked with many clients Mais

$5 USD / hora
(2 Comentários)
1.6
webscraper24

"HI, I've gone through your porject description and realise that you need a virtual assistant. As a Virtual Assistant I can do multitasking who can deliver great results. I do have flexible working hours, willing to w Mais

$5 USD / hora
(0 Comentários)
0.0
Russianz20

Hi! Am Tayana,i would love to be apart of your project to extend my expertise in the customer service field.I am very customer service eccentric and a very fast typer which would guarantee work done in a timely manner

$5 USD / hora
(0 Comentários)
0.0