Looking for people who can monitor user activity and take calls for an online store

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and effectively deal with complaints. I am very versed in customer support—Zendesk, Freshdesk— software, so I get to work almost immediately if you want to. I look forward to working with you. Many regards. Temitope

Hi, I can do that. Please contact for a team of virtual assistants further discussion. I'm sure that you'll like my efforts. Thanks! Allrounder

Hi There, Thanks for this opportunity, you are looking for a Virtual Assistant this is exactly what I specialize in. Talk about a perfect match! I’ll keep this short and we can go into more details when we chat. Before anything else, I know you’re probably curious to see my work. Please have a look at my Freelancer profile. I enjoy working with clients who are passionate about the development and growth of the employee. As a Virtual Assistant, I bring in my experiences such as; ·         Administering all customer orders, provide appropriate consultation to the customer for various products and services and place orders accordingly. ·         Manage all customer issues and resolve all complaints effectively. ·         Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures. ·         Develop and maintain a professional relationship with colleagues and stakeholders to provide exceptional customer care services. ·         Working with Buying Office and Stores and source appropriate material for the customer. ·         Analyze customer requirement for product and services and provide consultation to select the appropriate product. ·         Assisting customer to select an optimal and cost-effective method for his or her requirement. ·         Prepare documents for individual accounts and associate customer interaction and ensure follow up on all pending issues. ·         Assisting customer service employee and provide backup support. ·         Develop and maintain an effective relationship with customers. ·         Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same. ·         Maintaining knowledge on order status and inform the customer on same. I will also use my computer skills in line with trending technology to satisfy the client’s need.   I look forward to our chat. Have a great day!   Thanks Happiness

HI! I'm interested to work on this project

Hola, mi nombre es Bryan soy de República Dominicana. Soy un joven muy aplicado a mi trabajo responsable honesto, a pesar de ser nuevo en esta familia mi deseo de superación es grande y sé que no le quedare mal en su trabajo, deme la oportunidad de laborar junto a usted y le aseguro que mi trabajo será de calidad. Puedo trabajar en la opción ·#2 o #3 ya que poseo una capacidad para el servicio al cliente muy buena, manejo los programas de oficinas y soy muy rápido en la pc. Gracias por su tiempo sin más que decir me despido Bryan Plasencia Agente de ventas, Experto en servicio al cliente, Excel, Word, Análisis de comercio electrónico.

I have over 5 years data entry, lead generation and research (real estate for EUPP UK), Virtual/Personal Assistant (for a CEO, a MD and a Doctor based in the UK) and customer service experience (remote customer service officer -helped with responding to prospective tenants day to day and updating the team/ marketing support using the spareroom app and gumtree app – Bluebell Properties) and Airbnb support experience (White Rabbit - London.). I have many skills including adaptability and a determination to complete tasks to a high standard. My English is excellent and I am hard working, loyal, punctual and dedicated and I have a keen eye for detail. I have excellent timekeeping as well as being an enthusiastic individual with excellent team work skills . I have a year of experience as a social media manager for royal Canadian, OE24, 60minute translations posting content using Hootsuite

I am efficient in the skills required to offer each of your clients with a smooth and expedited customer service experience in a friendly, up beat, helpful and courteous manner. I am available 24 hours a day to help make customer service for your business, convenient to any customer. Please consider me for this project. Monica Massey