Hi,
Hi there,
I am Rosmawati, a native Malay from Malaysia. I am an expert in the Malay language and I can translate English to Malay and vice versa.
As you need a person to manage large amounts of inbound and outbound messages and calls in a timely manner with
following communication 'scripts'. I've experience in sales and marketing , dealing with customer direct and indirectly. I am understand to determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.I can keep records of all conversations in the call center database comprehensible way.I would be able to attend educational seminars to improve knowledge and performance level if any require and also meet personal/team qualitative and quantitative targets. As a new freelancer, it is a pleasure and a big opportunity for me, I could see myself working on your team.
Thank you for reviewing my proposal and do not hesitate to contact me. Looking forward to good news from your team.
Best Regards,
Rosmawati Md Zin