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An efficient customer service representative needed

min $50 USD / hour

Fechado
Publicado há mais de 2 anos

min $50 USD / hour

We seeking to hire a efficient customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
ID do Projeto: 31846923

Sobre o projeto

3 propostas
Projeto remoto
Ativo há 2 anos

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3 freelancers estão ofertando em média $50 USD/hora for esse trabalho
Avatar do Usuário
1. I am an expert in Virtual assistance. 2. Expert in handling client queries and complaints. 3. Have experience in customer support through emails and live chats. 4. Expert in MIS and stock management, invoicing. 5. Worked as a website manager for an Australian e commerce website. 6. Experienced MBA and expert in Excel as well
$50 USD em 40 dias
4,8 (52 avaliações)
5,9
5,9
Avatar do Usuário
Hi! We are a professional services firm having expertise in customer dealing and support provision on any platform through customer’s problem identification via proper understanding and resolving it through professional communication. Let’s connect to do it professionally. Regards McKenzie Solutions Lahore, Pakistan
$50 USD em 40 dias
5,0 (3 avaliações)
3,2
3,2
Avatar do Usuário
Hi, this is Haroon Mushtaq from Technology Junction. We are a Software Development and IT Staffing Company based in Islamabad, Pakistan. We provide competitively priced Outsourcing Services to worldwide specifically for IT Staff. Your remote team will be totally in your control while we will take care of the administration. We can provide you well-trained Customer Service Representatives who are able to provide the following services: - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer support We can provide as many resources as you want and you will not have to worry about their availability. We would be thrilled to be at your service. Have a good day! Regards, Haroon Mushtaq Technology Junction Pvt Ltd
$50 USD em 40 dias
0,0 (0 avaliações)
0,0
0,0

Sobre o cliente

Bandeira do(a) UNITED STATES
Queens, United States
0,0
0
Membro desde out. 18, 2021

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