Guest Support Specialist | Airbnb

Encerrado Postado há 9 meses Pago na entrega
Encerrado Pago na entrega

We are a short-term rental company , based in Lisbon Portugal, managing several Airbnb properties in town.

We are currently looking for a Guest Support Specialist to provide remote assistance to Guests.

- Assistance at check-in and check-out inquiries (access codes, accommodation doubts)

- Information on rates and availability of available accommodations

- Respond to guests phone calls/messages/emails

- Escalate issues

Must Have:

- Laptop + headsets

- Strong Internet connection

- Solid Verbal and Written knowledge - English (Portuguese and French are valued);

- Agility with Internet tools.

- Experience in Tourism and/or Customer Support

- Skill in handling booking platforms Airbnb, [login to view URL] and PMS

- Responsible, Available, Empathetic@ Pro-activ@, Creative@

- Multi-Tasking, strong organizational and time management skills

Working hours: 7/days week from 5pm - 00AM (PT Hour)

Airbnb Customer Experience Suporte por Telefone

ID do Projeto: #36619086

Sobre o projeto

5 propostas Projeto remoto Ativo em há 8 meses

5 freelancers estão ofertando em média €570 nesse trabalho


Our team is Available at any time Any Way For You,Our Project will be Deliver before 12 Hours And Greater Than Your Expectation's

€250 EUR em 1 dia
(0 Comentários)

Hi there! Hope you are well. I can help you manage your properties on Airbnb. I help Airbnb owners manage Airbnb properties located in West Hollywood, California and Thackerville, Oklahoma. Given that I am available wi Mais

€750 EUR in 7 dias
(0 Comentários)

Hello, I am from Portugal, Oporto, with a strong fluency in English. I have a laptop, headphones and wired connection. I have done 2 internships - one in my school and another at university, which allowed me to develop Mais

€750 EUR in 7 dias
(0 Comentários)

Hello, I have a strong background in customer support, including experience in the airport industry, making me confident in my ability to provide excellent remote assistance to guests and contribute to your company's Mais

€600 EUR in 7 dias
(0 Comentários)