I need a talented user experience designer to create 3 detailed user journey maps and 6 detailed user personas for a public benefit corporation education start-up that focuses on helping students get into great universities through admission counselling services.
The first user journey will focus on the student process (sign up > select provider(s) > receive services > lodge application > interview prep > admission outcome).
The second user journey will focus on the private admission counselor process (request account > get reviewed > setup payment information > review student inquiries in order to accept/decline > provide application pre-submission services in three phases: planning, development, final touches > provide application post-submission services such as interview coaching > provide post-admission services such as how to resign from job).
The third journey will focus on the educational institution counselor process (establish institutional account > approve requests for new accounts from students at the educational institution > provide admission counselling advice > track progress).
The first persona will be one of a high school student seeking to go to college.
The second persona will be of a college student seeking to go to graduate school.
The third persona will be of a college graduate who wants to attend graduate school 2-4 years after having finished their college degree.
The fourth persona will be of a high school guidance counselor.
The fifth persona will be of a college guidance counselor.
The sixth persona will be of a private admission counselor.
The work will need to be completed within 7 days of the bid being accepted. I have attached samples of what we will need the user journeys and user personas to look like.