Hi,
I am running a call center and I can give you few of my best agents to work on your project, Since my team is already working on U.S./Canada, UK and Australia projects so I can add your project to my call center. Best thing about using a call center for your Customer Support is that you don't get excuses like, " I was not feeling well or my computer got crashed " Plus you can save lots of cash.
Answer these 2 things please:
1)Give your BEST price inclusive all calling costs (around $200 per month inclusive calling cost)
A) It would be around $950 for 30 days. 8 hours shift.
2)are you working 24-7? if not what are your opening times?
A) yes we are working 24/7
You can always rely on call center services I am running this call center since 2008. I have agents speaking fluent English, Arabic and Hindi. I am putting $4 per hour for your project, my team meets all your project requirements. We can start your project with us for week or more, if you like our services we can move ahead with this project and we can have long term partnership. Routing all your 0-800 number calls or any other land line number to my call center and my agent will be taking the calls along with email support. My team would be glad to work on your project.
I can provided Live Chats, Phone and Email Support to the companies in 24x7x365 as well as Tech Support any other company as per their requirements along with the services like Inbound Phone Support, Online Data Entry, Back Office Operations, Form Filling, Insurance Form Filling, Sales Form Filling etc..
Services you can get from my side are following:
Customer Service
• Applications/Claims Processing
• Subscription Services
• Billing Queries etc.
Sales & Orders Fulfillment
• Order Takings
• Sales Closures
• Up-Selling & Cross-Selling
Technical Support & Help Desk
• Troubleshooting for Products
• Customer Support for Services
• Corporate Help Desk Services
• Warranty & Post-Warranty Support
Inquiry Service
• Product Information Requests
• Dealer Locator Services
• ATM/POS Locator Services
Sales
• Telemarketing Services
• Lead Generation/Qualification
• Prospecting
• Promotion of New Services/Products
Credit Management
• Credit Authorizations
• Credit Verifications
• Collections
Verification Services
• 3rd Party Verification Services
• Insurance Verifications
• Employment Verifications
Market Research
• Research Surveys
• Opinion Surveys etc.
Voice Infrastructure
State of the art industry leading multi-vendor equipment which is layered on a variety of applications including skills-based routing, full session, event and rule based recording, screen pops with CRM (Customer Relationship Management) applications, and multi-media customer input channels with skill based routing and robust CMS for reporting.
All sort of inbound services we are running now which include answering customer inquiries received via telephone & through applications supported like emails & Skype helping customers by solving technical configuration and problems in different OS from Windows to Mac.
I will handle your project with very detailed work; over here we like to meet deadlines & would be glad to work for you. Furthermore we believe in quality work & good relations with clients & management.
With years of experience now, I can say with perfect combination of speed and quality. We are successful with clients from USA, Canada, UK and Australia received positive feedback.
Any type of details you want to send or ask you can ask me freely.
Waiting for your reply
Thank you
Mark