● Over 8 years' Experience as QA & BA in Telecom and Banking Domain
● 5 Years of Team Management experience leading both onshore/offshore teams
with work experience in India and Canada
● Strong knowledge on the SDLC on both Waterfall model and Agile Methodologies.
● Expert in STLC that encompasses Requirement collection, Risk Analysis, Test Planning and Scenario design, Test Case development, Test Execution, Defect logging and Retesting, Test results Analysis and Test closure.
● 4 years' experience as a Business Analyst, documenting business concepts converting them into work flows, business requirement documents (BRD).
● Good knowledge on business case development and requirements management. Ability to understand complex business problems and determine system based solutions.
● Strong knowledge in requirement (BRs, FRs, CRs) analysis, effort estimation, business/client interaction, planning project deliverables, test planning, test execution.
● Strong in analyzing the needs of the business and its customers and coming up with solutions to business problems.
Technical
● Tools: HP ALM, QTP, Caliber RM, Clear Quest, Amdocs Customer Service Management, Amdocs Desktop One, AMDOCS AMC, Mediation Zone, JIRA, TOAD, WinSCP (FTP tool), Putty and Hummingbird Exceed (K-SHELL Unix), SOAP UI, MS Visio, Charles Debugging Proxy , Fiddler Debugging Proxy
● Databases: Databases: MS SQL Server and Entity Relationship Diagrams (ERD) using ER win, CRM
● Operating Systems: Windows NT/2000/XP