Clipshare modules installed but not found Ensmin expert

Hi The clipshare moduels are not being found in clipshare admin. The modules have been installed into the root of a dedicated server but are not found by clipshare. We tried to instal them in the site directory using the admin user and password for that site, with ssh permissions but the admin user doesnt have the right privilages to install them there. We need someone to fix the problem, it should probably be an expert in ensim and who has already installed clipshare on an dedicated server with ensim. Questions to pm please I have a lot of info gathered up so far that may help decide if you can fix this or not.