Hello to all,
I have two applications i would like built, i know there are many out there like this but not the same. If you think you are the candidate please send me a post and i will give you any relevent information you require.
more information can be found at [[login to view URL]][1]
Live support / Chat
i believe it uses cgi and php, but this needs to be set up for asp.
the main facility needed is obviously the chat set up the same way as you see it, try! it as i dont work there ask about it to get more info.
the chat needs to be able to notify the opperators online via their interface with sound and screen, as many opperators as needed can log on and see other opperators and users and only a supervisor can view or cut in to opperator and users chat, a small name and image of the opperator needs to be placed in the chat window and a seperate admin section for the supervisor is used for setup and statistics of users, chats, length, time, ect...
Also the chat needs to refresh every few seconds, and also have timed out features, opperators should have the facility of noting important tasks to do and have them notified again when logging in.
Push to talk!
this is another facility that should be implemented either with the above chat or as a module prefered, this i am a little uncertain how this works. You push the button on the interface on their site or the email they provide you with and it phones out to an opperator online who is able to have either a video confrence or use their microphone to speak with you ( you also must have webcam with mic or simply mic and speakers on your pc. im not too sure if there is any kind of voice recognition with the software that will enable the opporator to see what the user is saying or visa versa but this would be a great idea.
hope to here from you all soon.
Ajay.
## Deliverables
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):
a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
Windows all 2000 +
IE & Netscape All
ISS 5+
Access
My SQL
ASP