Dear Hiring Manager,
My varied customer service experience along with my relevant educational background make me an ideal candidate for a position of Customer Care Representative.
Holding a demanding position in a dynamic organization has provided me with the opportunity to perform the following tasks to the best of my abilities:
– Responding to customer inquiries on email, chat services and in person
– Identifying and evaluating customer needs and providing appropriate solutions and responses
– Using available and appropriate systems to respond to problems and queries
– Participating in cross functional communications and meetings
– Building successful relationships with counterparts and management
Living and working in this day and age of high and ever changing technology, I make it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback. All this and much more (which my resume will highlight) are why I am confident that I am the perfect candidate for this job.
I’d like to meet you in order to discuss this position in detail. If you would like to speak to me in the interim, I will be available here on upwork messenger. Thank you for your time and consideration.
Best,
Mary