Kindly share more details about your business. Do you have some canned responses yet? I have experience working with an ecommerce company before. I provided product, shipping and issues with their payments sometimes via email and chat. Looking forward to your response. I would love to work with you in the long run.
Moreover, I have 6 years of experience in customer support and admin support tasks.
I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.