I have a new live shipping extension installed on my test site, however the live results do not appear on my carts page shipping calculator. I require that a CITY field to be added to my shipping calculator
The extension developers have advised below:
"Live quotes require the postcode, city and state details - if these details are not provided (such as on the cart shipping estimate page), then a quote will not be available.
Logged in customers with a saved "default shipping address" will contain these details, hence why a live quote can appear. Enabling live quotes for guests on the cart page requires that you add the "City" field to the cart estimator.
To view the cart page go to: [url removed, login to view]