CRM Project

I currently you VtigerCRM and need some extra settings done. * I need to new form created to change the default form. * Time Zone to match Area Code. * I want these users to have only four different tabs on top 1. Leads 2. Potentials 3. Accounts 4. Buyers Remorse * within each section I would like a button to convert to each tab....as data progress's from Lead>Potential>Account>Buyers Remorse I would like the users to have the ability to bring the status back to the earlier stages * I currently have lead pushed into the CRM but would like a notification sound once new leads are delivered. * I need outlook integration.