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    2,059 zendesk trabalhos encontrados, preços em EUR

    Preciso de alguem que faça toda integraçao da minha operaçao de e-mail (suporte) no zendesk vinculado a minha loja shopoify, criando tickets específicos para atender a demandar.

    €14 / hr (Avg Bid)
    €14 / hr Média
    3 ofertas
    API Zendesk Encerrado left

    Preciso de uma rotina que puxe periodicamente os dados de uma API e armazene no Google Cloud Platform ou Redash. O sistema é o Zendesk, a API é a Incremental Export.

    €378 (Avg Bid)
    €378 Média
    10 ofertas

    Gostaria de realizar as configurações de implantação da plataforma Zendesk nos canais: - Gmail - Direct do Instagram - Facebook Messenger / comentários - Chat / Bolt - Whatsapp

    €461 (Avg Bid)
    €461 Média
    1 ofertas

    Somos um e-commerce de beleza e estamos contratando um Gerente de Atendimento simpático, experiente e que saiba se comunicar c... Neste trabalho, você irá: - Gerir, treinar e acompanhar nossa equipe de 10 atendentes - Acompanhar e aperfeiçoar processos - Criar comunicações para clientes a fim de solucionar problemas - Lidar com tickets mais delicados - Fornecer feedback constante para a equipe de atendentes - Identificar problemas nos processos e melhora-los. Você deve ter as seguintes qualificações: - Experiência com Zendesk - Boa comunicação e atenção a detalhes - Experiência em treinar e gerir pessoas - Saber lidar com conflitos - Saber lidar com pressão - Experiênci...

    €18 / hr (Avg Bid)
    €18 / hr Média
    9 ofertas

    Precisa-se de profissional de TI ou com habilidades em projetos de atendimento e relacionamento à clientes, com experiência em softwares voltados a atendimento a clientes que saiba implementar o Zendesk e integrar com chatbot, redes sociais, email, whatsapp business e disponibilizar chat no site. O prazo para esta tarefa é de 1 semana, com interações com a usuária no que tange as regras de negócio.

    €417 (Avg Bid)
    Local
    €417 Média
    5 ofertas

    Precisa-se de profissional de atendimento ao cliente que saiba usar o Zendesk

    €18 / hr (Avg Bid)
    €18 / hr Média
    2 ofertas

    ...Magento - Bling (notas fiscais) - Gocache (controla o cache) - Google Tag Manager (tags do site) - Intelipost (cotação de frete) - Ligou-me (telefonia voip) - Mailchimp (disparo de e-mails) - Octadesk (atendimento de whatsapp) - Onedrive (backup das notas fiscais) - Sistemas das Transportadoras (Correios e Total Express) - Wirecard (recebimento de pagamentos) - Wordpress (blog) - Zendesk Chat (chat online) - Zendesk Support (suporte por e-mail) Pré requisitos:  - Conhecimentos intermediários em Magento, PHP, Javascript e SQL Exemplos de demandas:  - Magento:     - Suporte ao Gustavo no processo de atualização de preços:       - Desativação temporária de índice...

    €9 / hr (Avg Bid)
    €9 / hr Média
    6 ofertas

    1) Integração do 3CX com Zendesk e outros CRM's Via Call Flow Desinger - Realizar na URA: Validação de usuário pela URA, pelo CPF, CNPJ, ID do Ticket, ... 2) Exibir Webphone 3CX na interface do Zendesk 3) Abrir ticket no evento - incomming call, se ele estiver na base, Identificar e exibir dados do chamador 4) se ele na URA digitou o número do ticket, abrir instantaneamente o ticket em questão; Se ele é usuário identificado, abrir novo ticket instantaneamente novo ticket 5 ) Se não for usuário identificado abrir novo ticket em branco Exibir na time line caminho percorrido na URA, número do chamador, 6) ao termino da chamada popular a timeline do ticket com os dados da chamada, Data, ho...

    €1038 (Avg Bid)
    €1038 Média
    1 ofertas

    Olá! Somos uma fintech e estou buscando algum especialista na plataforma de CX, Zendesk. O que precisamos é de alguém que entenda todas as funcionalidades das ferramentas Zendesk Guide, Zendesk Support e Zendesk Explore e monte a nossa plataforma de suporte ao cliente. As macros e Articles que vão no Guide e no Support já estão sendo produzidas por nós mesmos, então seria basicamente alguém para colocar em pé o nosso suporte no site.

    €28 - €231
    €28 - €231
    0 ofertas

    Vou lançar em breve um serviço online de remessas de dinheiro do Brasil para o exterior e preciso contratar um agente de atendimento ao cliente para dar suporte ao produto, sob demanda. É necessária experiência na plataforma Zendesk. Essa oportunidade é para pessoas que não residam no Brasil. Não queremos criar vínculos trabalhistas. Contrato pelo prazo máximo de 12 meses, sem horário fixo de trabalho. O agente pode trabalhar de onde quiser e quando quiser, mas será exigido cumprimento de prazos de atendimento para solução de problemas

    €5 / hr (Avg Bid)
    Destacado
    €5 / hr Média
    5 ofertas

    Preciso de alguém que configure a ferramenta zendesk para dar suporte a alunos e cursos online.

    €13 (Avg Bid)
    €13 Média
    7 ofertas
    Desenvolvimento Web Encerrado left

    Preciso um novo site Desenhar e construir Loja on-line Olá atualmente tenho o s...possibilidade do cliente poder retirar a compra feita na internet na loja física , pagando no site ou na loja física . -integração para pedido de Stock direto com o fornecedor -integração que faz salvar os dados dos cliente para evitar que o cliente na segunda compra preencha tudo de novo -integração com o sistema fiscal português para emitir a nota automaticamente -integração de sistema de chat como zendesk por exemplo -integração de sistema de FAQ para os clientes verificarem as principais pergunta e respostas -integração de sistema de fale conosco por email personalizado por tema/assunto...

    €2128 (Avg Bid)
    €2128 Média
    22 ofertas

    ...produto open source Chamilo - LMS. (**) - Integração com módulo Financeiro da YOL. - Integração com o Mysuite - Permitir que o sistema já pegue os dados do aluno, através de uma autenticação prévia. Desta forma, quando o cliente for abrir os tickets possamos ter o histórico de todas as suas solicitações. - Integração com SuiteCRM (**) - Integração de cada Portal de cliente com o Zendesk para Chat Online - Permitir que o usuário se cadastre no Portal utilizando suas credenciais do Facebook ou GMAIL - Infraestrutura - Inicialização AWS Instalação aplicação Migração Banco ...

    €2467 (Avg Bid)
    €2467 Média
    9 ofertas

    Loja virtual em Magento 1.92 ou 1.93. Meio de pagamento: MundiPagg One. Integrações e plugins "normais": Correios, transportadoras, pixel do FB, TAG Manager, Google Shopping, Analytics, AMP, Zendesk, etc.

    €286 (Avg Bid)
    €286 Média
    25 ofertas

    Ofereço-me para Assistente Virtual, ou para Secretária Remota , trabalhei por 2 anos em uma loja virtual de roupas infantis e feminina adulta, trabalhava em modalidade home office, fazia atendimento via chat, e-mail, redes sociais, reclame aqui, enfim suporte geral aos clientes da empresa.<br />Atuei com os programas: Zendesk, Magento e Zopim.<br />Hoje estou disponível no mercado de trabalho novamente, esse projeto pode ser curto ou a longo prazo, tudo é questão de reciprocidade.<br />Tenho uma bagagem com atendimento a clientes e também com funções administrativas, interrompi a faculdade de comunicação, mas pretendo voltar, por isso a área escolhida hoje é meu sonho, minha realiza...

    N/A
    N/A
    0 ofertas
    Integração API Encerrado left

    Criar integrações do nosso CRM com outros sistemas via zapier <br />Temos interesse nas integrações com Office 365, Google Calendar e gmail, zendesk, mailchimp, Microsoft CRM, entre outras opções

    €153 (Avg Bid)
    €153 Média
    3 ofertas
    Criar Plataforma Web Encerrado left

    ...para mover os relatórios ou retirar alguma que não tenha utilidade. Pode ser customizado para desenvolver relatórios novos. Essas informações devem ter um filtro para o mês que as informações serão utilizadas. Além disso, deve existir uma seção de comentários referente a performance mensal da empresa feita pela L2C.<br /><br /> <br />O dashboard, deve ter um chat (se possível integrado com Skype, ZenDesk) em local visível para comunicação entre usuário e L2C.<br /> <br />5. Em outra tela O sistema deve fazer montar uma comparação de indicadores financeiros dentre todos os usuários e mostrar a colo...

    €634 (Avg Bid)
    €634 Média
    8 ofertas

    ...oferecer um projeto de BI. Preciso montar alguns dashboards no Pentaho que ficarão expostos em monitores na minha empresa mostrando informações de receita, assinantes (somos uma empresa de assinatura com receita recorrente), cancelamentos, origem das conversões etc. As informações necessárias hojee se encontram no nosso admin próprio, no site da gateway (acessível por API), no Google Analytics e Zendesk. O que acha? Pela sua experiência e depoimentos, me pareceu que você tira de letra :) As informações que pensamos são as seguintes: 1) Vendas Assinaturas e valor da Receita: a. Dia – número b. Dia anterior - número c. Semana Passada (Número e Semana P...

    €175 (Avg Bid)
    €175 Média
    1 ofertas

    Tenho um servidor Asterisk e o Zendesk, preciso que cada chamada recebida e efetuada gere um ticket no Zendesk.

    €512 (Avg Bid)
    €512 Média
    1 ofertas

    Personalizar ambiente de help desk e implementar a ferramenta para utilizarmos o ZenDesk como ferramenta de suporte help desk.

    €9 - €28
    €9 - €28
    0 ofertas
    Artigo Zendesk. Encerrado left

    Artigos escritos para a empresa Norte Americana Zendesk, , ebooks escritos para a mesma também. Mais informações em

    €231 (Avg Bid)
    €231 Média
    1 ofertas

    Being a user of Zendesk for the past 4 years, we've only managed to utilize it at a very basic level. Hence, we are in need of someone who can optimize our usage and maximize its potential. Requirements include: 1. Strong Understanding of Zendesk: The freelancer will need to demonstrate a solid understanding of the functionality of Zendesk. With expertise in this area, you should be able to easily identify areas we could be using more effectively than we currently are. 2. Navigation Improvements: Users struggle to find information within our system. We need a freelancer capable of seamlessly integrating the sections of our Zendesk to help users smoothly find their required information. 3. Functionality Assessment: Users have had trouble using our voice...

    €16 / hr (Avg Bid)
    €16 / hr Média
    27 ofertas

    I need Zendesk to be configured to send and receive emails on behalf of our domain, which is hosted at IONOS. Our current domain is not yet verified with Zendesk, but I have full access to modify the DNS settings at IONOS. Key Requirements: - Configure Zendesk to send email on behalf of our domain - Configure Zendesk to receive emails sent to our domain Ideal Skills and Experience: - Proficiency in Zendesk configuration - Experience with DNS settings and email configuration - Familiarity with IONOS hosting services - Excellent communication skills to assist me throughout the process.

    €24 (Avg Bid)
    €24 Média
    6 ofertas
    Website designing Encerrado left

    ...should be designed to create a strong online presence for the law firm, making it easy for potential clients to find and interact with us. The integration of ChatGPT is a key feature, aimed at providing value to visitors and demonstrating the firm's innovative approach. Interactive Features Implementation for Law Firm Website Live Chat Support Tool: Use services like Intercom, LiveChat, or Zendesk Chat. Implementation: Integrate the chat widget into your website. Ensure you have a team ready to respond to queries or set up automated responses for common questions. Interactive Forms and Surveys Tool: Use Typeform or Google Forms for creating interactive forms. Implementation: Embed the forms on your website for things like initial consultations, feedback, or client intake....

    €528 (Avg Bid)
    Destacado
    €528 Média
    199 ofertas

    Necesito generar deshboard y gráficos en Power bi desde 4 bases de datos • 1 base de dato en postgresql corporativa en aws • 1 base de datos en sqlserver en un servidor local • Google Analytics • Zendesk Son aproximadamente 50 gráficos personalizados con los que necesitamos hacer algunos dashboard de gestión. Es importante dejar documentado el trabajo y respaldadas las consultas en sql. Indispensable: • Dominio de Power BI • Experiencia previa en la creación de paneles para ejecutivos • Capacidad para integrar datos de bases de datos Indicar los accesos requeridos y los requerimientos tecnológicos para desarrollar el proyecto

    €14 - €23 / hr
    Secreto
    €14 - €23 / hr
    12 ofertas

    ...checkout code on server with git and restart servers. Other: PSD to HTML, responsive theme, pixel perfect layout Payment: Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** These have been integrated: -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Develope...

    €4221 (Avg Bid)
    Tempo Integral ADC
    €4221 Média
    80 ofertas

    Necesito generar deshboard y gráficos en Power bi desde 4 bases de datos • 1 base de dato en postgresql corporativa en aws • 1 base de datos en sqlserver en un servidor local • Google Analytics • Zendesk Son aproximadamente 50 gráficos personalizados con los que necesitamos hacer algunos dashboard de gestión. Es importante dejar documentado el trabajo y respaldadas las consultas en sql. Indispensable: • Dominio de Power BI • Experiencia previa en la creación de paneles para ejecutivos • Capacidad para integrar datos de bases de datos Indicar los accesos requeridos y los requerimientos tecnológicos para desarrollar el proyecto

    €14 - €23 / hr
    Secreto
    €14 - €23 / hr
    12 ofertas

    NO AUTO BIDS - ONLY ZENDESK PRO! 'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish and Engli...

    €171 (Avg Bid)
    €171 Média
    31 ofertas

    I'm seeking a Voiceflow expert to build a sophisticated Facebook Messenger chatbot that can handle bookings and has complex API integrations. Key Requirements: - Platform: The chatbo...with booking systems is highly desirable. - API Integration: A good understanding of how to integrate multiple APIs within a chatbot. Your role will be critical in enabling seamless, accurate booking via the chatbot. Please provide examples of similar projects you've worked on. I have already started the voice flow chat bot, I just need it tweaked and then integrated with our FB messenger and Zendesk. We have an instant quote on the front end of our website and we need the ai to gather all of the information from the customer and then input it into the instant quote on the website to sen...

    €891 (Avg Bid)
    Urgente ADC
    €891 Média
    13 ofertas

    NO AUTO BIDS - ONLY ZENDESK PRO! 'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish and Engli...

    €166 (Avg Bid)
    €166 Média
    41 ofertas

    ...checkout code on server with git and restart servers. Other: PSD to HTML, responsive theme, pixel perfect layout Payment: Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** These have been integrated: -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Develope...

    €3822 (Avg Bid)
    Tempo Integral ADC
    €3822 Média
    95 ofertas

    I'm looking for a skilled developer to integrate Zendesk API with a database and create a system for data calculation. You need to be able to handle form made in PHP. Key Responsibilities: - Utilize Zendesk API to enable ticket creation - Develop an input calculation system that involves complex mathematical operations - Design and code the form and language switcher Ideal Candidate: - Proficient in Zendesk API - Extensive experience in database management - Skilled in developing input calculation systems involving complex mathematical operations

    €160 (Avg Bid)
    €160 Média
    37 ofertas

    ...seeking a Zendesk expert who can take my helpdesk ticketing system to the next level through advanced customization and seamless integration with essential platforms. Key Responsibilities: - Set up Zendesk as a robust ticketing system with advanced customization, ensuring it aligns perfectly with my business needs. - Develop and integrate custom apps and necessary tools for a seamless workflow and enhanced user experience. - Integrate Zendesk with my CRM software, e-commerce platforms, social media channels, and Ring Central. Ideal Skills & Experience: - Proven track record in setting up Zendesk and customizing it to meet specific business requirements. - Proficiency in developing custom apps and integrating them seamlessly with Zendesk. - Prior...

    €446 (Avg Bid)
    €446 Média
    133 ofertas

    ...Developer, with a strong portfolio showcasing custom plugin development projects. Proficiency in PHP, HTML, CSS, JQuery, and AJAX, with a deep understanding of WordPress and WooCommerce architecture. Experience with developer-level testing, debugging, and troubleshooting of WordPress plugins and themes. Familiarity with version control systems (e.g., Git) and project management tools (e.g., Jira, ZenDesk). Excellent communication skills in English, both written and verbal. Strong attention to detail, with a commitment to delivering high-quality code and solutions. Ability to work independently and collaboratively in a fast-paced environment, adapting to changing priorities and deadlines. Benefits: Competitive salary commensurate with experience. Flexible work schedule an...

    €12 / hr (Avg Bid)
    €12 / hr Média
    135 ofertas

    ...Deployment: Simple to checkout code on server with git and restart servers. Other: PSD to HTML, responsive theme, pixel perfect layout Payment: Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Developer -Userway (ADA) plug in ...

    €1095 (Avg Bid)
    ADC
    €1095 Média
    12 ofertas

    Creating a specialized chatbot for my growing business operating on WhatsApp is my key focus. I'm looking for a resourceful and experienced professional in the field of AI and...AI-powered chatbot development - Advanced knowledge of WhatsApp's interface and functionality - WhatsApp Business API Experienced Developer - Capable in identifying and scripting for various generalized interactions (as detailed functionality is not predetermined) - Attention to detail to ensure a seamless experience for the user The Three WhatsApp Bots do the following: 1) Chatbot to create zendesk tickets; 2) Gives information only when keywords are entered in WhatsApp Groups; 3) Is linked with OpenStreetMaps for getting information about which bus to take They are 3 different bots, each bot do...

    €220 (Avg Bid)
    €220 Média
    24 ofertas

    I'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish and English). Need someone to start ASAP.

    €151 (Avg Bid)
    €151 Média
    27 ofertas

    I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essentia...

    €19 / hr (Avg Bid)
    €19 / hr Média
    77 ofertas

    I'm seeking integration of a basic customer support chatbot that's fully integrated with Zendesk. The ideal freelancer for this project should have significant experience in chatbots and Zendesk integration. Here are my requirements: - The chatbot should focus on handling tickets for complex issues. -the ticket system should generated the response using algorithm - The information from the users should only be used for the duration of the chat and not stored. A developer with expertise in AI, chatbot programming and thorough understanding of Zendesk API would bode well for project realization.

    €90 (Avg Bid)
    €90 Média
    26 ofertas

    I require an expert with substantial experience in creating custom Zendesk reports to develop a specific report for me. Key Project Requirements: - The primary data to be captured in this report is the response time for customer service tickets. - Zendesk provides an off-the-shelf measure for response time, however this is not accurate. We need to know at any given point in time how long on average, our customers are waiting for a response. This includes, open tickets. so the time needs to be recorded from last interaction as opposed to recording the response time when an update happens. Desired Freelancer Skills and Experience: - Proven experience creating custom reports in Zendesk

    €67 (Avg Bid)
    €67 Média
    19 ofertas

    ...development. The main goal of this project is to enhance IT service management (ITSM). We aim to integrate ServiceNow with a variety of systems and applications, specifically Salesforce, JIRA, and Zendesk. This would ideally involve configuring the incident management, change management, and service catalog features of ServiceNow. Key requirements will include: - Strong working understanding of ServiceNow, especially in the areas of incident management, change management, and service catalog - Proven experience in integration development with ServiceNow - Familiarity with Salesforce, JIRA, and Zendesk integration - Ability to work towards the primary goal of improving IT service management effectively Experience in all the above areas will be essential for this project&...

    €79 (Avg Bid)
    €79 Média
    44 ofertas

    ****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

    €10 / hr (Avg Bid)
    €10 / hr Média
    3 ofertas

    ****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

    €10 / hr (Avg Bid)
    €10 / hr Média
    1 ofertas

    I'm in need of an experienced freelancer skilled in utilizing Zendesk's reporting capabilities. The requested task includes generating two specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question...specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question about specific metrics related to customer satisfaction reports. Therefore, I'm seeking a specialist who can provide holistic insights on this matter during their engagement. The ideal candidate is someone with advanced understanding of Zendesk platforms, has an analytical mindset, and prior experience related to cu...

    €19 / hr (Avg Bid)
    €19 / hr Média
    51 ofertas

    I'm in need of an advanced Zendesk expert virtual assistant, proficient in HTML, CSS, PHP, and Python to assist in: - Creation of custom fields and workflows in Zendesk - Set up systems for automatic customer support responses - Streamline ways to prioritize support tickets differently Your responsibilities will include implementing strategies for automatic ticket assignment based on different categories, as well as installing automated follow-up emails triggered by certain actions. Please, when applying, demonstrate your Zendesk proficiency and showcase previous experience with coding in HTML, CSS, PHP, and Python. Similarly, examples demonstrating high proficiency in automating processes and creating workflows will be highly favored. Efficiency, attention to ...

    €13 / hr (Avg Bid)
    €13 / hr Média
    78 ofertas

    ...ticketing system from Zendesk into my Shopify store. Here are the specific requirements for this project: - Implementation of Zendesk Integration: You should be proficient with both Shopify and Zendesk. The goal is to seamlessly integrate a ticketing system from Zendesk into our online store. - Task Assignments: The ticketing system should be capable of task assignments. Familiarity with different ticketing system functionalities is crucial for this role. - Automation: The task assignments should be automated based on specific triggers. Your understanding and experience with automation in a ticketing system would set you apart in this project. A successful execution of this project would greatly improve our customer support experience. If you have solid s...

    €20 / hr (Avg Bid)
    €20 / hr Média
    157 ofertas

    I'm looking for a CRM software expert to set up a free version of a suitable CRM system for myself and three salesperson. One of this 3 1. Zoho 2. Salesforce 3. Zendesk Key Features Needed: - Contact Management: Maintaining and updating our entire client database efficiently is crucial for the operation. - Sales Pipeline Tracking: We need functionality that helps us monitor our sales process, providing a visual representation of our pipeline. - Email Integration: The system should integrate with our existing email for seamless communication with clients. - Custom Quotation Pricing: We require the ability to quote our services based on square meter pricing. Purpose: - The primary purpose of the CRM software is for accurate sales forecasting. We want to be able to predict an...

    €35 (Avg Bid)
    €35 Média
    45 ofertas

    I'm on the hunt for dedicated and motivated customer service representatives. Here’s what you’ll do: - Answer phone calls and respond to customer emails - Resolve customer complaints with a positive and proactive approach - Utilize customer service software, specifically Zendesk, Salesforce, and Freshdesk Since this role is for entry-level positions, prior customer service experience isn't a must, but it's definitely a bonus. What's more crucial is your willingness to learn, adapt, and contribute to our team's mission by providing top-tier customer service.

    €18 / hr (Avg Bid)
    €18 / hr Média
    63 ofertas

    I am looking for a skilled Zendesk wizard to take our ticket management to the next level. The main goal of this project is increased efficiency through the optimization of ticket management. That entails a suitable setup of Zendesk 'Automations' and 'Triggers' to meet our needs. Our outbound call center need a more robust system to help automate each ticket. This task is required to be done within 24 hours to the right specialist we hire. Key aspects the project includes: - Zendesk Automations: Establish rules to handle repetitive tasks, reducing the burden on our large team. - Zendesk Triggers: Set up these to craft bespoke customer interactions, improving workflow efficiency. The ideal freelancer would be one who has extensive exper...

    €388 (Avg Bid)
    Destacado Urgente
    €388 Média
    32 ofertas

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